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Homewood Suites by Hilton Indianapolis-Keystone Crossing

HomewoodUS$149*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Indianapolis-Keystone Crossing
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576 Reviews from our TripAdvisor Community

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Showing 574: English reviews
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Columbus, Ohio
Reviewed 3 days ago NEWvia mobile

My experience overall with this hotel is it is a quiet hotel with some nice amenities. I checked in via cell phone the night before so check in only took about 2 minutes. The evening social and light appetizers was very well prepared and tasty. Breakfast was served in the same manner and the coffee was always hot. The suite...

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Helpful?
Thank Q4496DJjeremyp
Orleans, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The rooms here are very nice, spacious, clean and extremely quiet. 86th Street is a very busy street and we couldn't hear any street noise in the suite at all. The staff was very friendly and outgoing at check-in and check-out. The breakfast was very nice and had a very large selection of items. I have stayed here before this...

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Helpful?
Thank bandguy54
About Hotel's Favourite Review
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear bandguy54, Thank you for your review! Very glad to hear about your interactions with our staff! I hope to see you return!

denver, United States
Reviewed 4 days ago NEW

I spent 11 days at this hotel and on day 9 my husband joined me and brought all my mail I had received while gone. It was in a shopping bag and sitting nowhere near the trash but Housekeeping took it and supposedly threw it away!! I am beside myself that someone has access to all the personal information in...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Cherilyn H
North Webster, Indiana, United States
Reviewed 1 week ago

Everything was excellent! Everyone was very helpful whenever I needed anything. Place was clean, food was good, location was easy for what we were there for. Staff always seem to go above and beyond .

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jan B
Ann Arbor, Michigan
Reviewed 2 weeks ago

Very friendly, well run place. I would definetely stay again. The only down side was the pool is outdoors and not opened which made it a little inconvenient for the teenagers. Suite had everything you could need in the kitchen and a nice little fireplace in the living room.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Shannona78
Indianapolis, Indiana
Reviewed 2 weeks ago

Small probs we did not report . High water in parking area and no coffee available during social hour . Staff very halful with some special needs . Will recommend . Mary had a little lamb with fleece as white as snow .

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Lloyd Q
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Lloyd Q, Thank you so much for your review! I appreciate you letting me know some of the issues you encountered and I hope to see you come back to visit us!

Reviewed 2 weeks ago

This was our second stay at this hotel, and the room this time was a lot louder. First time we stayed in the larger unit in the back on the third floor. This time we were in a smaller unit in the front on the first floor. This time, we could hear easily the upstairs occupants conversations and when they...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Scott S
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Scott S, Thank you for your review. I am sorry you experienced a lot of noise during your stay. We do our best to make sure all guests are quiet. I do hope to see you return.

Reviewed 3 weeks ago via mobile

We arrived for another convention in town. It was raining and the parking lot had HIGH standing water! Part of it was blocked off- use caution if you visit this location while it's raining. The microwave in our room didn't work. But the hotel gave us 10,000 points. Also, of you are handicapped you may want to go elsewhere. They've...

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Helpful?
Thank LMcNeese
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear LMcNeese, Thank you for your review. I do apologize for the issues you encountered during your stay. For our handicapped guests we have ADA rooms close to the lobby fully accessible by ramp! We like to make the hotel as accommodating as possible for all. I do hope to see you back!

Grand Rapids, Michigan
Reviewed 4 weeks ago

Great suite layout with awesome living room and working fireplace. Super outdoor fire pit, outdoor kitchen, basketball court and other amenities. Amazing breakfast in trendy kitchen setting like an HGTV show. The name is perfect, truly feels like home! We would definitely stay here again!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Cindy G
Robert W, Director of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Cindy G, Thank you for your review! I am thrilled to read about your awesome experience with us. I do look forward to welcoming you home again soon!

Dallas, Texas, United States
Reviewed 4 weeks ago

Too much noise from hallway entry door banging. Housekeeping staff needs better management and performance ... did not clean our room one day! Excellent complimentary breakfast. Front desk staff courteous and competent.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Larry W
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Larry W, Thank you for your review. I am sorry that housekeeping fell short of your expectations. I will work with housekeeping to make sure we improve the guest satisfaction.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Our proximity to The Fashion Mall at Keystone you can find everything from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Many other local shops and restaurants are close for your enjoyment. Maintain your own workout program in our heated outdoor pool and fitness center, and relax. The outdoor sports court lets kids burn some energy shooting hoops. Our full hot breakfast is served every morning and in the evening social offers a complimentary light meal and beverages (Monday - Thursday)state and local laws apply). ... more   less 

Additional Information about Homewood Suites by Hilton Indianapolis-Keystone Crossing

Address: 2501 East 86th Street, Indianapolis, IN 46240
Region: United States > Indiana > Indianapolis
Price Range: $216 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis-Keystone Crossing 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites
Hotel Style:
#7 Green Hotel in Indianapolis
#21 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Indianapolis-Keystone Crossing staff and other travellers.
1 question
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Questions? Get answers from Homewood Suites by Hilton Indianapolis-Keystone Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two bedroom suites offer plenty of space, nicely decorated and has a "home-y" feel.”
646cindyy, 24 Mar 2017 | Read review
“Pick a room not by the entrance/exit. Ask if you can bring your own logs if you have a fireplace.”
948debw, 11 Dec 2016 | Read review
“Upper floors are usually quietest.”
michaelcF244XD, 17 Oct 2016 | Read review
“Room facing the courtyard would be preferrable”
Fiona403, 6 Aug 2016 | Read review
“Near the main building where breakfast and the manager's reception are.”
KayK616, 14 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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