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Extended Stay America - Indianapolis - North - Carmel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Indianapolis - North - Carmel
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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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Reviewed 1 week ago

The hotel is located in a quiet neighbor, but near a lot of restaurants. Everyone in the wedding party (7 couples, all retired) commented very favorably on the cleanliness of the place, the comfortable beds and the great service. The hotel manager did an excellent job coordinating the group and accommodating their special needs including the location of the rooms....

Thank 256anthonys
00esa, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Anthony, we are so glad that the wedding brought you to Extended Stay America - Indianapolis - North - Carmel. We love hosting such special occasions. Our goal is to make sure all of our guests have a great time and that our facilities and service appeal to all age groups. I am thrilled to read we met that expectation...

Indianapolis, United States
Reviewed 29 August 2016 via mobile

I have stayed here for several months. Sue Tang is the manager. Sue and all of her staff are consistently courteous, friendly and very knowledgeable. The rooms are quite new, have plenty of space, a nice kitchen, a new and clean bathroom including a nice work table because I use my computers with great frequency. The TV is new and...

Thank John V
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

We would like to thank you for writing a review and for consistently choosing to stay with us on your business travels. I am pleased to read our staff provide excellent customer service and you favor the condition of our rooms with the amenities provided. Thank you again for your kind words. The staff and I would love to provide...

Dublin, Ohio
Reviewed 1 week ago

If you don't have small kids and you can bring your own cleaning supplies, you can consider staying at this Extended Stay. Seriously, the sink and tub are dirty. I used my washcloth to dry water on the bathroom sink. That's when I saw the thick, black whiskers on my washcloth. I'm a girl, and a guy had shaved in...

Thank Cynthia C
00esa, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Cynthia, thank you for staying with us once again. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate...

Grand Rapids, Michigan
Reviewed 4 weeks ago

We showed up around noon and was rudely told that we could not be helped. We asked to check in and pay, and then we'd come back later after our event. Nope. They are just way too busy. (Mind you, not a car in the parking lot.) So, we left and came back later. We got our room, which ended...

Thank thriftytracy
Fort Wayne, Indiana
Reviewed 10 April 2017

With a good quiet location location, this hotel meets the basics but exceeds none of them. Your satisfaction or dissatisfaction will depend almost entirely upon what you pay for a room. There is a pool, but it is outdoor. And there is a breakfast, but it is nothing more than granola bars, muffins and coffee. The room was very clean...

1Thank Brian B
Canton, Michigan
Reviewed 4 April 2017

I stay in a great many Extended Stay properties and I can say that I have never stayed in one that didn't have garbage cans. As a result, several guests have taken to leaving garbage in the hallway, as well as used towels. Cannot understand this. Also be aware that this has 3 floors without an elevator.

1Thank Walter L
Reviewed 16 March 2017 via mobile

I arrived at 11:20 pm a lot of rooms second and third floor were open without furniture lights on and the doors closed, there was just a piece of paper with a phone number, after two attempts one lady knocked the window and ask me if I had reservations then she opened door and take my Id and my credit...

Thank Carlos C
Lansing, Michigan
Reviewed 24 February 2017

We needed a place easy to find, with a refrigerator (meds that most maintain temp) and close to venue. Two nights of great service, close to one of my favorite restaurants Coopers' Hawk Winery. Staff easily could direct us to a gluten-free store, LOVE the Tomato, and the quickest way to get to the venue.

Thank happyheidi2017
Avon Lake, Ohio
Reviewed 5 December 2016 via mobile

Stayed here for one night and overall visit was average. Place was pretty clean, service was okay everything was dated and rooms were small Breakfast is tiny you have option of muffins granola bars so don't go if you want a breakfast Would suggest if your not staying long

Thank Sarah H
Manager_11525, Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that we did not meet your expectation. We are schedule for a renovation first of the year. I hope you will consider the Extended Stay America- North Carmel on your next visit to...

Reviewed 16 October 2016 via mobile

Planned to stay here one night to plan out our trip to Indianapolis and were so impressed by the staff, cost and cleanliness we booked two more nights and used it as our base of operations for ventures into Indianapolis

Thank Lloyd J
Manager_11525, Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for providing feedback about your stay. I am pleased to read your first night stay went so well that you booked two extra nights with us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Indianapolis - North - Carmel

Address: 9750 Lake Shore Dr E, Indianapolis, IN 46280-1923
Region: United States > Indiana > Indianapolis
Price Range: $111 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - North - Carmel 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay Indianapolis
Indianapolis Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Indianapolis - North - Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel doesn't have a elevator, but there are only about 7 steps to the main floor.”
256anthonys, 16 May 2017 | Read review
“The hotel doesn't have elevators. Avoid the third floor unless you are really fit!”
124cynthiac, 15 May 2017 | Read review
“I'd request anything other than the first floor. Ugh.”
thriftytracy, 23 Apr 2017 | Read review
“Whichever room you get will involve using stairs.”
crystalman, 4 Apr 2017 | Read review
“ask for one on the end if you need quite to sleep”
happyheidi2017, 24 Feb 2017 | Read review
5 of 5
US$81* /night
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