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Hyatt Place Indianapolis/Keystone

507 reviews
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Traveller (40)
Room & Suite (23)
Dining (3)
Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“fashion mall”(23 reviews)
“highway side”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (507)Write a Review
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Show reviews that mention
All reviewsfashion mallhighway sidetennis tournamentmini fridgelarge flat screen tvgreat stayshopping and restaurantsstay there againroom was cleanthe sofa bedfront desk staffoatmealthe hotel staffsitting areabusiness tripcoffee makerthe breakfast area
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1 - 5 of 503 reviews
Reviewed 3 days ago via mobile

This place was welcoming from the beginning. I was several hours early and they allowed me to check in. The staff was super friendly each day, but one particular employee named Mike was extremely friendly and fun to be around. They welcome you each day...More

Thank Barbitini
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded yesterday

Barbitini, We are so joyed to hear that your stay was awesome! We really appreciate your feedback back and your presence. We also hope that we will see you again soon!

Reviewed 1 week ago

Checked in at 2:45pm and despite calling the hotel directly two days prior that I wanted my twos rooms to be adjoining, they only had the handicapped accessible rooms on the first floor available. Not a problem until we parked on the side of the...More

Thank Phx_Traveller_66
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 5 days ago

Thank you for expressing your stay with us. We are sorry to hear that your stay was not a satisfying as we would have hoped it to be. With your feedback, it will allow us to address the challenges that you or any guest may...More

Reviewed 2 weeks ago via mobile

We stayed here when other travel plans changed. We checked in and unpacked, and looked for station with Olympics. The tv did not work. Gabe and William worked very hard to detect problem. There was not another room we could be moved to. This went...More

Thank Chaspen
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 1 week ago

Chaspen, It is always a pleasure knowing our guest enjoyed their time with us despite the challenges they ran into. Thank you for your loyalty and we look forward to your next visit with us!

Reviewed 24 December 2017

The location of this Hyatt Place is very useful for shopping, dining and visiting. The staff are very friendly. And my room was comfortable and quiet! I will definitely stay here for my next Indy trip.

Review collected in partnership with Hyatt Hotels
Thank nicolettec229
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 31 December 2017

Thank you for your response. We are glad to hear that you found our Hyatt Place comfortable and quiet! We always look forward to our guest returning and can not wait to have you back again! See you next year!!!

Reviewed 18 December 2017 via mobile

Stayed two nights. Clean staff great . Breakfast best of hotel furnished. Location outstanding. Will use again. Very near fantastic fashion mall for shopping with many great restaurants. Recommend for business or pleasure.

Thank Dano1946
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 20 December 2017

Thank you for taking the time to express your outstanding experience with us! We are happy to hear how you enjoyed your stay! It was a pleasure having you and we hope to see you again soon.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$120 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (23)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Erica P
7 February 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
28 April 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
csiebert
28 April 2016|
AnswerShow all 3 answers
Response from Andrea B | Reviewed this property |
Yes it was a remodeled room . The new couches are great.
0
Votes
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12
Room Tips
"Hard to find, got lost coming to hotel, slow elevator, unhelpful front desk, Small SUITES-not usual size..."
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"Request a room away from the interstate"
Read review
"Request a room that does not face the highway. Fifth floor was quiet during our visit."
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"We took advantage of a banquet type room where the teams could eat pizza and breakfast. This worked out great."
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