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Residence Inn Indianapolis Downtown on the Canal

367 reviews
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Traveller (128)
Room & Suite (58)
Pool & Beach (3)
Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“nice residence”(4 reviews)
“main elevator”(4 reviews)
“front desk”(54 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)Write a Review
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All reviewsnice residencemain elevatorfront desksocial hourbedroom suitefull kitchenwithin walking distancebottom floorthe sofa bedeating breakfastdirect accessparking feeindianapolis downtownsmall poolswim meetchildren's museumawesome location
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11 - 15 of 360 reviews
Reviewed 21 October 2017 via mobile

FANTASTIC!! This hotel is very close to the Convention Center (easy walk)! Upon arriving, I was VERY pleased with my room - clean, nicely decorated, spacious - includes FULL size refrigerator (with freezer and working ice maker), stovetop, microwave, dishwasher & garbage disposal. It is...More

Thank J F
Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 25 October 2017

JF, Thank you so much for taking the time to provide feedback on your recent stay at the Residence Inn on the Canal! We are so glad to hear that you enjoyed your stay. It was so great getting to speak with your during your...More

Reviewed 16 October 2017

We were attending a wedding and were staying at this hotel as one that had a block of rooms for the wedding guests. I called the hotel directly to make the reservation, and I was unaware that the reservation got messed up until Saturday afternoon,...More

Thank Donald L
Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 19 October 2017

Donald L, Thank you for taking time to provide feedback on your most recent stay at the Residence Inn on the Canal in downtown Indianapolis. We use feedback from our guests to continue to learn and improve great service for our guests. I am sorry...More

Reviewed 16 October 2017 via mobile

We just stayed here to visit my daughter - we have been coming once or twice a year for years so we have stayed in many locations & this is my favorite. I love the canal location! We got a canal view room and it...More

Thank Carol E
Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 17 October 2017

Carol, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property! We truly appreciate your kind words and are thrilled to know we always provide you with a great hotel experience. We look forward to...More

Reviewed 12 October 2017

In Indy, we shall select Marriott, JW, or Residence Inn Indianapolis Downtown on the Canal. Residence Inn Indianapolis Downtown on the Canal is my wife's decision. We agree that the Canal location is central our Indy visit objectives. We park the car, and we use...More

1  Thank SavantIII_11
Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 13 October 2017

SavantIII_11, Thank you for sharing your detailed feedback and five star rating! We're so happy to hear you enjoyed our hotel. We'd love to welcome you back again!

Reviewed 9 October 2017

While travelling, i needed a place to conduct a webinar. Khadij Henderson, Destiny, Brenda all helped me out big time. Even though i did not stay in the hotel, they set me up in an open conference room and everything worked great. Thanks for the...More

Thank BillMcHughjr
Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 17 October 2017

BillMcHughjr, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We'd love to welcome you back again!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$164 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$164 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (128)
Room & Suite (58)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (83)
Business Centre & Event Rooms (14)
Bathroom (2)
Questions & Answers
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chow7484
23 March 2017|
AnswerShow all 3 answers
Response from FtMyersTony71 | Reviewed this property |
It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
0
Votes
robinaltman
15 January 2016|
AnswerShow all 3 answers
Response from eyelndbrez | Reviewed this property |
Yes
0
Votes
terrin881
20 June 2015|
AnswerShow all 6 answers
Response from corinnemb79@gmail.com | Reviewed this property |
We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
1
Vote
Room Tips
"Good for families"
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"Get one overlooking the Canal, great view"
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"avoid getting a room near the canal because at night there is alot of foot traffic that keeps you awake"
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"I'd select a canal view, and if you like an actual bedroom, get a 1-bedroom or bigger."
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