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Residence Inn Indianapolis Airport

Residence InnUS$98*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Residence Inn Indianapolis Airport
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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Thomaston, Georgia
Reviewed 18 September 2016

I stayed for a little over a month on business and I have to say I was very impressed with this hotel. I was always greeted by a smiling face and the hotel was always neat and clean. I have to say Julie, Scott, Rachel, and Trevor were always so kind and helpful with anything that I needed. I will...

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Helpful?
Thank jeepguy934
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us and that our staff could make you feel at home while traveling on business. I look forward to sharing your feedback with the team and should business bring you back to the area, we look forward to seeing...

Lemont, Pennsylvania
Reviewed 30 August 2016

Very spacious room with two bedrooms and two baths. Location was convenient and quick drive to downtown Indy. Breakfast was always very nice as well, especially considering it was included in the price of the room. Only one complaint - some of the hallways and common areas of the annex building should have been better cleaned.

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Helpful?
Thank Jonathan K
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We do apologize for not achieving our goal in providing you with an exceptional stay. We do hope you give us another chance and we have discussed the concerns you have with the appropriate departments.

Washington DC
Reviewed 30 August 2016

As Marriott Residence Inn hotels go, I feel that this property needs some updating/cleaning. Don't get me wrong - the staff were wonderful and extremely helpful, especially Trevor and Trae. The housekeeping staff kept things clean daily, but could have been better about replenishing toilet paper. Breakfast was adequate and the evening mixers were okay. However, I must echo other...

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Helpful?
Thank Ark_Trav
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. We do apologies for the suite not being in full working order. Your feedback is very important to our business and I'm glad you took the time to share it so that we can prevent future occurrences. We hope to have another opportunity to serve you when you return back...

Evansville, Indiana
Reviewed 23 August 2016

We stay here every time we fly out of Indy and this is a great hotel. The staff is friendly and very helpful. The park and fly with stay is very reasonable and the shuttle service is great. I would recommend this hotel for anyone flying out of Indianapolis.

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Helpful?
Thank Paul Y
Steve G, Guest Relations Manager at Residence Inn Indianapolis Airport, responded to this review

Paul Y, Thank you so much for reviewing our hotel! We are glad to hear about your experience with us. We look forward to having you here with us again! Best regards, K.Matos Ops Supervisior

Reviewed 22 August 2016

The suite layout is perfect and gives you lots of room to move around. The down side was that it was not as clean as I would prefer - carpet needed cleaning and some hair on the couch, etc. Bedding was clean. The pool area was the pits. The hottub was missing a part and both the pool and the...

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Helpful?
Thank Rebecca M
Steve G, Guest Relations Manager at Residence Inn Indianapolis Airport, responded to this review

Rebecca M, Thank you for reviewing our hotel, unfortunately we have fallen short during your stay. Your feedback will be shared with the appropriate departments. King regards, K.Matos Ops Supervisor

New Cumberland, Pennsylvania
Reviewed 20 August 2016 via mobile

This is the second time we have stayed here with our family during a cross country drive. We like having two rooms so the kids have their own room and bathroom. The beds are okay, not great. Overall, the location is average, at best, for a Marriott. Access from the interstate is easy, just note that if your room faces...

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Helpful?
Thank HersheyRed
Steve G, Assistant General Manager at Residence Inn Indianapolis Airport, responded to this review

Hershey Red, Thank you for the time you have taken to give a review about you stay with us at our property. As our goal is to provide an excellent experience for our guests that includes cleanliness, please accept our apology for any inconveniences you have encountered. We will review your feedback with our team to discuss your suggestions and...

Des Moines, Iowa
Reviewed 2 August 2016 via mobile

This particular Residence Inn is pretty middle-of-the-road as compared to other locations. The furnishings are pretty dated but generally things were in good condition. The front desk staff was friendly and polite. The service suffered from a lack of detail compared to other locations. I checked in late at night after arriving on a late flight. I did mobile check-in...

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Helpful?
Thank jeffcarp
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. Our sincere apologies for the suite not being in full working order. Your feedback is very important to our business and I'm glad you took the time to share it so that we can prevent future occurrences. We hope to have another opportunity to serve you when you return back...

Lexington, Kentucky
Reviewed 28 July 2016

The staff was very nice. Our room was very large and quiet. Breakfast was good and dining room very clean. The patio area has a grill and you can cook out. There is also a basketball court. I would stay here again.

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Helpful?
Thank Itell4U2
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We are so glad you had a great experience and I can't wait to share it with the team. We hope to see you again, next time you're in Indy! Best regards,

Reviewed 26 July 2016 via mobile

My family and I checked into the Residence Inn in Indianapolis near the airport on July 11,2016. We were greeted by a smiling male named Trae. Our room was awesome, clean,and comfortable. Leigh in housekeeping exchanged towels etc. all hours of the day and night also with a smile on her face. All staff members were all equally nice, friendly,...

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Helpful?
Thank Keith F
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Wow, thank you so much for the great review! We are so glad that each staff member served you and your family well while in town. We are so appreciative of your business and look forward to seeing you and the family again. I can't wait to share this with the team and individuals that made your stay a great...

Clarksville, Tennessee
Reviewed 19 July 2016 via mobile

Good location, easy to get to, convenient to airport. Clean, comfortable. Good breakfast. Staff very helpful and accommodating. A/C was hard to regulate to keep a constant temperature. I am a Marriott Platinum Elite member and try to stay at RI's as much as possible because of the amount of room there is, the comfort, the cleanliness and the usually...

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Helpful?
1Thank HJK13
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We are glad to hear about your experience with us and appreciate your loyalty with Marriott as a Platinum Elite member! Please look us up next time you're in Indianapolis as we'd love to have you back. Best regards,

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Indianapolis Airport is ideally located near I-465 and I-70 and offers a complimentary airport shuttle service to make it one of the top Indianapolis Airport hotels. This ideal location offers easy access to all of Indianapolis’ top destinations including Indianapolis Motor Speedway, Lucas Oil Stadium, the Indianapolis Zoo, as well as the offices of Eli Lilly, Wellpoint, FedEx, and ExactTarget. Guests love starting their day off right with the complimentary breakfast buffet, and unwinding at the social hour (Mon-Wed evenings). Each of the pet-friendly suites are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs, fully-equipped kitchens, and luxury bedding. Guests staying at this Indianapolis Airport hotel enjoy premier amenities and an ideal location to make this one of top extended stay hotels in Indianapolis. ... more   less 

Additional Information about Residence Inn Indianapolis Airport

Address: 5224 West Southern Avenue, Indianapolis, IN 46241
Region: United States > Indiana > Indianapolis
Price Range: $163 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Airport 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Hotel Style:
#67 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Residence Inn Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room far from maintence room.”
elainec461, 13 Apr 2017 | Read review
“Any room would be fine.”
allisonfoust7, 2 Mar 2017 | Read review
“I could her highway vehicles during the night. My sister was in a different room and they couldn't hear this noise. We were in room 120”
angied693, 16 Nov 2016 | Read review
“Ask for a room in the main building, away from the highway on-ramp.”
Ark_Trav, 29 Aug 2016 | Read review
“3rd floor very quiet and away from early morning breakfast crowd.”
PaulY748, 22 Aug 2016 | Read review
5 of 5
Residence Inn
US$98* /night
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Prices are for 1 room, 2 adults
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