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Fairfield Inn & Suites Louisville North

154 reviews
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Traveller (23)
Room & Suite (20)
Dining (3)
Overview
  • Excellent17%
  • Very good41%
  • Average29%
  • Poor7%
  • Terrible6%
Travellers talk about
“stayed here”(22 reviews)
“indoor pool”(6 reviews)
“across the river”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (154)Write a Review
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10
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All reviewsstayed hereindoor poolacross the riverroom was cleanbusiness travelermarriott familylong hoursrefrigerator and microwaveclose to downtownsmoke smellsleep qualitycheck in was a breezestaff was friendlywould definitely stay here againfirst floorstreet bridgelocation is great
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1 - 5 of 152 reviews
Reviewed 2 days ago via mobile

I have a certain standard for Marriott hotels in this hotel did not live up the next hundred. The hallways in some areas were dirty, the breakfast was simply not fit to eat, and the hotel is very loud. Also at one point I had...More

Thank jsikes17
Response from Cerena C, General Manager at Fairfield Inn & Suites Louisville NorthResponded today

Dear Jsikes17, Thank you for taking the time to let us know about your stay. I am sorry that you were so disappointed with the cleanliness of the hallways, our breakfast, and the smell of smoke. We are 100% smoke free and we don't tolerate...More

Reviewed 3 January 2018

I'm definitely a Hilton fan, but this hotel came nothing short of what I'm used too. We stayed here during the Christmas holiday when visiting my sister. Hotel is in a great location and extremely accommodating. I emailed Ms. Cruz and Ms. Mary several times...More

Thank Cherise3017
Response from Cerena C, General Manager at Fairfield Inn & Suites Louisville NorthResponded 5 January 2018

Dear Cherise3017, It was our pleasure as well. Thank you for staying with us and letting us know about your stay. We look forward to seeing you again when you are in our area again. Happy New Year.

Reviewed 26 December 2017 via mobile

We checked in here on Christmas night around 11 pm, or we tried too. I understand that it’s Christmas and everyone deserves to be with their family but there was no service at the hotel. We waited at the hotel check in with several other...More

Thank Derek W
Response from Cerena C, front desk associate at Fairfield Inn & Suites Louisville NorthResponded 27 December 2017

I do apologize for the wait that you had upon your arrival to the hotel on Christmas. Our night staff does have to go up on the floors. For the condition of the room, I truly do apologize for the experience that you had. If...More

Reviewed 26 December 2017 via mobile

When we arrived, there was no one at the check in counter. The couple in front of us went around the hotel screaming for someone to help (and it was almost midnight). When we finally got to the rooms, they smelled like mildew/musty. There are...More

Thank Hildy8675
Response from Cerena C, front desk associate at Fairfield Inn & Suites Louisville NorthResponded 27 December 2017

I sincerely apologize for the issues you encountered during your arrival. Our night staff does have to go up on the floors. Also, the dehumidifiers do help for the humidity that we encounter being so close to the river, that's why most of our rooms...More

Reviewed 22 December 2017 via mobile

Stayed here for a last minute trip. GPS obviously didn’t know upgrades/updates to streets, but got here without too much trouble. Front desk guy was friendly & suggested a nearby restaurant that would deliver. The room was clean, but there was some patchwork to the...More

Thank 1eyedog
Response from Cerena C, General Manager at Fairfield Inn & Suites Louisville NorthResponded 22 December 2017

Dear 1eyedog, Thank you for staying with us on the "sunny" side of the river. I appreciate your feedback. I am sorry that the GPS was not as familiar with us or the new fancy bridge we have recently added to our cities. I will...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$103 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$103 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (20)
Dining (3)
Questions & Answers
Ask a question
AdvoChampion
23 September 2015|
Answer
Response from Cerena C | Property representative |
We are not due to start the renovation until Jan 2016. Thank you for reaching out and asking.
0
Votes
Room Tips
"Ask for quiet"
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"Save your money and stay here for less than downtown Louisville"
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"High floor for Thunder"
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"Prefer the first floor"
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