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All reviewsfront deskroom was cleanbereavement ratebreakfast was excellentcomforts of homestaff was very friendlystay there againnext morningan older propertygreat customer servicethe breakfast areaheatheremployeesfacilitygatheringfuneral
We had booked on line in August and when we pulled up all signage was off the building. We asked someone out side if this was the Fairfield. Front desk clerk said the stop being associated with Fairfield later part of Sept. She honored our...More
Hotel is in desparate need of updating! Carpeting is buckled in the hallways and rooms. There is a musty odor throughout. The pool was closed for repair although it didn't seem to have anyone working on fixing it. Potholes in the parking lot. Table we...More
Horrible stay in smelly room with a tub that does not drain. No maintenance at this facility. I'm sure every tub is plugged with hair from anyone who has ever stayed here. Breakfast okay but prepared in a cleaning supply room where they keep bleach...More
1 Thank Cuke2014
Response from heather j, General Manager at Quality Inn & SuitesResponded 11 September 2017
I'm so sorry to hear you had issues with your tub. I hope you were able to speak with our maintenance man or a member of housekeeping to get that rectified. I'm sorry that we didn't catch it earlier as well. Every tub is...More
Full disclosure- I am a Marriott premium member.
While the staff at this Fairfield were friendly and attentive, the property condition is suffering greatly. I wrote in a previous review last year that after speaking with the GM, the property was in line for updating...More
Thank Harry E
Response from heather j, General Manager at Quality Inn & SuitesResponded 6 September 2017
Thank you for returning, and sharing your feedback. Depending on the time of year you stayed with us last year, you may have spoken with me. We had some changes at our ownership level, and at our corporate level. The renovation did not...More
I would like to say the management is working hard on their breakfast. Their breakfast is awesome. However, for the room cleaning. I would say " it's below the average ". The bad sheet is inside out. The carpet is not clean. You will not...More
Response from heather j, General Manager at Quality Inn & SuitesResponded 29 August 2017
I'm delighted to see that you enjoyed breakfast. As a Fairfield Inn, we don't have a lot of amenities, but a great breakfast is one of them. We are an older facility, and with that not all items are as fresh as newly built...More
Rosalie, you had better call the hotel directly. Personally, I or my employees will never stay at a Fairfield Inn or Mariott owned hotel again. They screwed us that badly in Kokomo. Fleeced us for over $1100. Never again...