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I was a bit worried based on reviews but this hotel was very nice! Updated and clean, quiet, and convenient to restaurants and the high school, where we had to be. The breakfast was wonderful and the pool was clean. I have zero complaints!
Impressed by the staff.
During the evening had to go out to our van and retrieve some items. An employee was sitting out at the end of the overhang smoking. He was far enough away that the smoke would not bother anyone entering or leaving...More
The good: mattress and pillows comfortable, sufficient hangers in the closet, bathroom well lit.
The bad: humorously lectured and required to sign no smoking statement on checking by a desk clerk clutching her Marlboros. Asked not to be on ground floor room and got snarky...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express MadisonResponded 1 week ago
Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I am thrilled to hear that our comfortable mattress and well lit bathroom contributed in making your experience comfortable and memorable. On the downside,...More
We frequently stay at Holiday Inns when we travel, so we are very familiar with the brand's standards for cleanliness, friendliness, professionalism, and comfort. This property checked all the boxes with a smile. We only interacted with the desk staff during check-in and check-out, and...More
The hotel is under remodeling which I wish they would have told us upon booking. After we received our keys we were unable to walk down the hall to our room because they were laying new tile in the hallway. We had to enter from...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express MadisonResponded 2 weeks ago
I came across your review and it disappoints me to see that your stay didn't go well because of the ongoing renovations and the HVAC noise. I get your sentiments and I'm sorry. What you described certainly isn't what we want for our guests....More
Come and visit the historical town of Madison, Indiana! You will find an assortment of historical buildings scattered throughout the town. With the Ohio River running right by town, Madison is great for …Moreweekend getaways and family vacations. Hotel features include free local phone calls and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage, gravy, bacon, scrambled eggs, omelets, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll.Experience Madison, Indiana with the Holiday Inn Express Hotel & Suites! Nearby attractions include: Argosy Casino, Belterra Casino, Caesors Casino, Grand Victoria Casino, Friendship, Kentucky Speedway, Clifty Falls State Park, Madison Regatta, Ribberfest Chataqua, and the Madison Folk Festival. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.