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See all 13 hotels in Muncie

Holiday Inn Express Hotel & Suites Muncie

137 reviews
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Traveller (5)
Room & Suite (8)
Dining (1)
Overview
  • Excellent33%
  • Very good36%
  • Average13%
  • Poor10%
  • Terrible8%
Travellers talk about
“front desk”(23 reviews)
“ball state”(20 reviews)
“senior citizens”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (137)Write a Review
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LanguageEnglish
46
47
18
14
12
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All reviewsfront deskball statesenior citizensfrequent travelersales managerkeurig coffee makerbreakfast ladymy niecebreakfast was excellentattending an eventnice place to stayclose proximitystay there againcollege visitthe general managermini fridgefree breakfast
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1 - 5 of 137 reviews
Reviewed 3 weeks ago

We arrived after dark and had difficulty locating this motel; actually drove right past it because the outside lights weren't on. After we turned around and came back, even under the portico where you park to check in, the lights were out. In retrospect we...More

Thank jaf1944
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MuncieResponded 1 week ago

Hello jaf1944, Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Muncie IN. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels as a member of the IHG Rewards Club. I...More

Hotel's Favourite
Reviewed 27 March 2017 via mobile

Friendly, professional staff. Hotel common areas and some of the room furniture are mildly worn and could use a little sprucing up, but the rooms themselves are nice, clean, and functional. Fast and easy check-in. Reasonable rates.More

Thank Jim G
Management response:Responded 7 April 2017

Thank you for the great review. We strive to be a clean and comfortable place for you to get things done and relax. I am very happy that we achieved that! Please note that we are in the process of renovating our hotel. It takes...More

Reviewed 30 September 2017

The motel was nice and had good food. They also provided us with a room when another Muncie motel had an issue with our reservation. The only complaint I had was the extreme price charged for our room. We had to have one though and...More

Thank dudewhotravels2010
Management response:Responded 2 October 2017

Thank you for your positive feedback, we looking forward to your next stay with us. Also, make sure to add your membership number to your reservation, to get free points toward your stay with any IHG property. Again, thanks for staying with us here at...More

Reviewed 16 July 2017 via mobile

We able to check in slightly early. Staff was wonderful and helpful. The room was average size. The bathroom was ridiculously small. 4.5 x 4.5 not counting the tub! When you opened the door it cleared the toilet by 1 inch. I measured! The bed...More

Thank beachbum48
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MuncieResponded 31 July 2017

Hello beachbum48, Thank you for staying with us and for leaving a review. I am glad that you found our staff helpful. However, I regret that the breakfast stocks were limited and the bathroom layout negatively affected your overall satisfaction. Your comments are highly valuable...More

Reviewed 12 July 2017

From the minute you walk in and are greeted by Lesia, they make your stay a very warm and relaxing experience. Although undergoing some renovations, all of the staff worked extremely hard to satisfy any request we had. I will definitely stay there again!!!!

Thank nrcrain
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Spa
Details
Price range
US$104 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
US$104 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
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Traveller (5)
Room & Suite (8)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (10)
Bathroom (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Just go across the street to the Hampton Inn. Just sayin'. I warned you."
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"Higher rooms are quieter"
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"Lovely corner suites! Convenient outdoor smoking areas are located at the end of each ground floor hallway."
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"Not all Holiday Inn Express are the same."
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