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This hotel missed the mark in so many ways it's hard to know where to start. But in all fairness I will start with the positives.
The updated room I received was clean, the bed and pillows were comfortable, and the bathroom was clean with...More
These folks overcharged me for 3 nights stay while we were remodeling. I used points, so it should have been $30 for the stay rather than the $30 per night that they charged me. They refused to refund the difference and corporate said that it...More
when I made reservations made it very clear that I needed separate bedroom because I would be staying with daughter and son in law . He said he understood . When I got there she said no rooms on hold for me. Come to find...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort Wayne-East (New Haven)Responded 16 July 2017
Thanks for your recent stay at the Holiday Inn Express Fort Wayne-East (New Haven), we're glad to have hosted your stay. I'm sorry to hear we missed to provide you with a more pleasant stay as you encountered issues regarding your room set...More
It took us over 40 minutes to check on. Only one person at front desk. Construction going on right by front desk. Pool was closed, under construction. Husband just came back from breakfast, no place to seat. Only one table. They should have stated on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort Wayne-East (New Haven)Responded 9 July 2017
I am grateful to you for being one of our guests at Holiday Inn Express Cape Coral/Fort Myers Area, and getting out of your way to leave us your feedback. I understand that your stay was not a complete success because of the...More
When we got to the motel room and opened up the hide a bed, we found someone else's clothing and a plastic bottle inside. The bed sheet was also dirty, and we had to change it. Otherwise the room appeared to be clean. However the...More
Response from Mike R, General Manager at Holiday Inn Express Fort Wayne-East (New Haven)Responded 14 May 2017
I am so sorry that your stay was less than satisfactory. We appreciate your feedback and definitely take them to heart so that we can improve.
We hope that you will stay with us again when you are in the area to give us another...More
US$109 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Fort Wayne-East (New Haven) Hotel New Haven ,