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Holiday Inn Express Portage

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Holiday Inn Express Portage
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124 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Boston, Massachusetts
Reviewed 24 September 2015 via mobile

Staff was very friendly, helped with a great room at a reasonable price and was able to park my motorcycle under the overhang for the night (In really late and out early). Room was clean, they had a breakfast in the morning, and back in the way. Nice stop.

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Helpful?
1Thank Dan S
Reviewed 18 September 2015

On my way to Holland, MI and after a 15 hour flight, I decided to stay over for one night. Rooms where OK, staff was super friendly and caring and it was quiet. Complementary breakfast was simple but choices enough. There are some shops nearby and it is located straight next to the freeway. I will be back on my...

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Helpful?
Thank JPWV
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear JPWV! Thank you for staying at the Holiday Inn Express-Portage IN. I am very pleased to read that the front desk was very friendly. We do have a great breakfast. We do have a goal to be a great hotel that guest love. We do look forward to seeing you in the near future. Sincerely, Lori Zemaitis General Manager

Green, Ohio
Reviewed 10 September 2015

On our way back from Minneapolis, we knew we needed to stop and sleep for the night. We missed the entrance onto the turnpike, so my husband got off at next exit. We thought we turned onto a deserted road after passing some hotels, but then the Holiday Inn Express appeared out of nowhere! I booked the room and even...

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Helpful?
1Thank Connie D
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear Connie D, Thank you for the nice comments. I am very pleased that you feel that we are a hidden gem!. We do have a goal to be a great hotel guest love. I see that we meant your expectations. We do have the best breakfast in town. We do hope to see you in the near future to...

Bowling Green, Ohio
Reviewed 22 August 2015

Did a last minute reservation rather than driving back to Ohio. Had a great check-in and the room was very comfortable. The property is about a full mile from the toll road exit but the entrance is right next door. Had a nice stay and was refreshed for the drive home.

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Helpful?
Thank Eric W
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Thank You Eric W! I am very pleased to read that you had a pleasant stay at the Holiday Inn Express-Portage IN. It is our goal to be a great hotel guest love. I am glad to see that we meant that goal with you. We do look forward to see you in the near future. Sincerely, Lori Zemaitis General...

Dulles, Virginia
Reviewed 20 August 2015

We stayed there for one night. The staff was ok but not that super friendly like in other Holiday Inn. Rooms where old and not super clean. Did not feel compfortable. Breakfast and wireless where included. Hotel is close to the Interstate. Would not stay there again.

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Helpful?
Thank MN4777
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear MN4777, Thank you for taking the time to write a review of your recent stay. It is truly disheartening that our room accommodations fell below your expectations. Allow me to apologize for any inconvenience this may have caused. We highly appreciate your comments as these will help us in our continuous efforts to maintain and improve our amenities and...

Nokomis, Florida
Reviewed 17 August 2015 via mobile

We recently stayed in room 310 during a vacation trip. Check in went easy and the front desk clerk was pleasant. The room however was a disappointment. For the price we paid, we expected something nicer. We stay at a lot of HI Express properties and this one doesn't measure up to others. The room definitely needs an update. Tiles...

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Helpful?
Thank J C
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear J C, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to hear that you had a positive check-in experience. We apologize, though, for not meeting your expectations of the...

Northfield, New Hampshire
Reviewed 13 August 2015

Check-in was fast and easy and staff was very friendly. Our room could have used an upgrade; carpets needed to be replaced and bathroom could use an upgrade; but overall it was clean and bed was comfortable. We were woken up at 12:45 am by slamming doors; it continued for about 90 minutes. We didn't leave our room to see...

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Helpful?
Thank Kim R
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear Kim R, Thank you for taking the time to review your recent stay with us. I am glad to know that you had a smooth check in and that you found our hotel staff friendly. However, I deeply apologize for any inconvenience you may have experienced with some of our room amenities and with the noise levels. Your comments...

Hamilton, Montana
Reviewed 6 August 2015 via mobile

The staff at this HIE is wonderful and very accommodating! We requested a room change and they let us basically hang in one room and go play at the Dunes and upon our return, we made the change. The hotel is undergoing some updates which are definitely needed. Pool is clean but no hot tub. Rooms were decent but the...

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Helpful?
Thank Rachel S
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear Rachel S, Thank you for taking the time to write a review of your recent stay. I am pleased with your kind comments towards our hotel staff and breakfast options. On the other hand, I apologize if our housekeeping services may have caused you any inconvenience. Please be assured that we will continue to do our best to provide...

Ann Arbor, Michigan
Reviewed 30 July 2015 via mobile

We stayed at the Holiday Inn Express last night. We were given a price of $143 per night. I asked for the AAA rate when we check in and then received a bill that did not reflect the discount. The staff was helpful and corrected the mistake. We got a big $6 discount. I was absolutely shocked. The hotel was...

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Helpful?
1Thank Klkerr1
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear Klkerr1, Thank you for sharing your thoughts from your recent stay with us. Please accept our sincere apologies for the inconvenience you had regarding the incorrect charges during your stay. Rest assured, your comments will be shared with our management team to properly address your concern and to prevent this from happening again in the future. Once again, we...

Illinois
Reviewed 20 July 2015 via mobile

Chose this hotel because it was pet-friendly. We stayed one night. Front desk personnel were very welcoming and even gave our dog a treat upon departure. Our king room was spacious and clean. Hotel location is perfect for a trip to the Indiana Dunes State Park. Would definitely stay here again and recommend to anyone ... traveling with or without...

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Helpful?
Thank annta

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the always-accommodating Holiday Inn Express® Portage hotel, the premier destination for practical travelers who want a more comfortable and convenient stay in Portage. The hotel's location places guests just around the corner from a wealth of attractions and area businesses, and our friendly staff are always ready to welcome you with great service and a smile! ... more   less 

Additional Information about Holiday Inn Express Portage

Address: 2323 Willowcreek Road, Portage, IN 46368
Region: United States > Indiana > Portage
Price Range: $152 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portage 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Portage Hotel Portage
Portage Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the second floor around room 224 are quiet, they face a residential area”
 of 5 bubbles sharonwY2485YF, 2 Aug 2016 | Read review
“Ask for a room at the back. Nice and quiet residential neighborhood behind hotel.”
  • Dust in ventilation
 of 5 bubbles LCMey, 19 Jan 2015 | Read review
“All the rooms in this hotel are quite good. most have been refurbished recently”
 of 5 bubbles dougj589, 7 Jan 2015 | Read review
“We were pleased with our room - don't need anything fancy, just nice and clean and comfy. It is fairly close to a train crossing, but hubby loves trains, so that's no problem at all and the trains were not obtrusive.”
 of 5 bubbles PattySGRITS, 11 Nov 2014 | Read review
“Pool is in the center of the hotel yet is well muffled.”
 of 5 bubbles RodV877, 7 Jul 2014 | Read review
5 of 5