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Santa's Lodge

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366 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Kankakee, Illinois
Reviewed 7 August 2016 via mobile

Staying overnight at Santa Lodge tonight. Booked the Deluxe Queen size Bed room. First off these are not queen size beds. The beds are full size beds. Definitely not what we paid for. The wifi is a joke it does not work at all. The room had several flies flying around the room when we arrived. The pillows are thin...

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Helpful?
Thank Camper1214
SantasGM, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you for your recent review. We apologize your stay did not meet your expectations. The room that you stayed in has standard sized queen beds, which might have been mistaken for full size. We have been experiencing some trouble with our wifi the past few days and are looking into what is causing this problem...

Watertown, Tennessee
Reviewed 1 August 2016

We stay In room 127, paid too high for this room, no microwave, no refrigerator there was dust on the lights, the beds were wore out, the floors had not been vacuumed found chew gum under the bed.the sink countertop has a feel felt dirty it was just a very BAD experience there, I would not even eat breakfast there...

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Helpful?
Thank jeancd19
SantasGM, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you for your recent review. We are sorry to hear your stay did not meet your expectations. We will be sure to address your cleanliness concerns with our housekeeping department. We appreciate you taking the time to give us feedback so we can work on improving! Sincerely, Management

Arlington, Indiana
Reviewed 27 July 2016

1 year later my family is all raving about the best reunion ever - the kids were well entertained by nearby Holiday World and the older folks had a great time visiting Lincoln's historic sights - and the accommodations at the Lodge itself were wonderful - we had a private party room where we could all gather and enjoy the...

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Helpful?
Thank Lora N
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you so much for your recent review! We are so happy to hear your family enjoyed their reunion and you all had a great stay here at the lodge! We truly appreciate the positive feedback and hope to see you back in the future! Sincerely, Management

Effingham, Illinois
Reviewed 23 July 2016 via mobile

This room was called a suite. It's a king bed with a pull out couch right next to it. The whirlpool tub didn't work at first and is plain view of the rest of the room. I didn't use it because of traveling with a blended family/privacy issues. It was clean with the exception of the toilet bowl. It had...

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Helpful?
Thank carbetsto
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you for your recent review. We are glad to hear you enjoyed the grounds, proximity to Holiday World, and comfortable beds! We thank you for listing your concerns as well. We are always looking for ways to improve, and will be noting your concerns. We hope to see you back for a stay in the...

Reviewed 23 July 2016 via mobile

This was the dirtiest hotel! I don't know who would possibly give this place a 4 or 5 star unless they are friends of the owners and have never stayed here! Unless you want Hair, Bugs, Dirty Tiny Overcrowded Pool, Unfriendly Staff, Bugs in Bed with You, Bad Food...Well then you might like this place. Otherwise you will do like...

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Helpful?
Thank Norma H
SantasGM, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you for your recent review. We apologize your stay was unsatisfactory. We will be sure to address your cleanliness concerns, as well as your concerns with our staff. A positive guest experience is our #1 priority and we regret this was not conveyed to you during your stay. We appreciate you taking the time to...

Reviewed 23 July 2016 via mobile

We stayed in 112, a single king size bed room. Everything in the room is horribly outdated. The comforter was gross, old, and scratchy. The chair in the room was faded and dirty. Carpet was the same. The bathroom was the absolute worst though! The cloth shower curtain was stained so bad I didn't even close it when I showered...

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Helpful?
1Thank Jen C
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you for your recent review. We are sorry to hear our lodge did not meet your expectations. We will be addressing your cleanliness and maintenance concerns with those departments, and appreciate you taking the time to point them out. We do remodel our rooms on a rotating basis and will be noting your review. Again,...

Du Quoin ,IL
Reviewed 20 July 2016

Spent the nite here in Santas Lodge after a full day at Holiday World, we checked in late because after Holiday world we went to Denny's in Dale to eat, wish some places in Santa Claus stayed open later! We had a suite, it was clean and comfortable. We used the indoor pool and hot tub in the morning and...

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Helpful?
Thank hers6
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you so much for your recent review! We are so happy to hear you had a nice experience staying with us. We appreciate your positive feedback and hope to have you stay with us again in the future! Sincerely, Management

Saint Louis, Missouri
Reviewed 15 July 2016

We just got back from a 3 night visit and stayed in room #147, a family suite. Upon opening the door we were greeted by a roach on its back, barely moving. We knew within 10 seconds we had made a mistake! During our visit we found another roach in the hallway and one more near our room's entrance. We...

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Helpful?
Thank bridget b
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, We thank you for your recent review. We apologize your stay was not satisfactory. We do have a pest control service and our property is treated frequently. We thank you for pointing out the concern and will be sure they address it promptly. We did run into an issue with our TV service during your stay...

Reviewed 14 July 2016 via mobile

Stayed here one night and it was nice. Of course it is Christmas themed but that was expected and nice. Room was clean and lodge was as well. The back of the lodge could use paint and a little attention but not anything that discouraged us. We ate breakfast at the restaurant located here and it was good. Only complaint...

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Helpful?
Thank John T
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you so much for your recent review! We are so happy to hear you enjoyed your stay with us! We have plans to paint this summer yet and remodel our rooms on a rotating basis, and appreciate your feedback regarding these issues. We sure hope to have you back for a stay in the future!...

Los Gatos, California
Reviewed 14 July 2016

Holiday World is one of the best family oriented theme parks in the country and Santa's Lodge is in my opinion the nicest and most convenient place to stay. It has both an indoor (including spa) and outdoor pool, a rock climb, a zip line, a restaurant and a great lobby. It is only a few blocks from Holiday World....

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Helpful?
Thank Gary H
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Dear Trip Advisor Reviewer, Thank you so much for your recent review! We are happy to hear you enjoyed your stay with us, including the pools, lobby, and outdoor activities. We sure hope to have you back in the future for another stay! Sincerely, Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Everyday is a Holiday when you stay at Santa’s Lodge. You’ll be welcomed at Santa’s Lodge with a vaulted lobby soaring 37 feet into the Southern Indiana skyline. The hand-hewn timbers are actually from the barn that stood on this same site in 1883. The beautiful cedar and oak wood creates a natural setting for our antique Christmas decorations including our Canadian horse-drawn sleigh! Our year-round Christmas décor and lodge setting will surround you with a sense of warmth and pleasure through our 170 guestrooms and suites.Located about a half mile away, we are the closest hotel to Holiday World and Splashin' Safari, home to three world class roller coasters and the number 2 water park in the world! We have a putt-putt mini golf course and arcade right across the street at Frosty's Fun Center. Our shelter house is located right next to the playground for a great picnic opportunity. Take time in the morning to relax on our deck overlooking the lake while eating breakfast from St. Nick's Restaurant.Our Family suites allow the parents to have a little privacy while vacationing with the kids in addition to giving you a little leg room to relax and spend quality time together. ... more   less 

Additional Information about Santa's Lodge

Address: 91 W Christmas Blvd, Santa Claus, IN 47579-6123
Region: United States > Indiana > Santa Claus
Price Range: $112 - $424 (Based on Average Rates for a Standard Room)
Number of rooms: 170
Also Known As:
Santa`s Hotel Santa Claus
Santas Hotel Santa Claus
Lodge Santas
Santas Santa Claus
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Questions & Answers

Here's what travellers have asked, with answers from Santa's Lodge staff and other travellers.
5 questions
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Questions? Get answers from Santa's Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They say they are renovating rooms so ask when you book.”
 of 5 bubbles J5852SMmarkp, 3 Nov 2016 | Read review
“Top floor would probably be quietest. We were on bottom floor and had lots of foot noise above!”
 of 5 bubbles Cyndi559, 22 Aug 2016 | Read review
“Rooms on the East side have the best view.”
 of 5 bubbles garyhG3250VA, 13 Jul 2016 | Read review
“I would suggest an upper floor room due to the thin ceilings and noise level of those above.”
 of 5 bubbles JLB200, 5 Jul 2016 | Read review
“Try the Comfort INN”
 of 5 bubbles lebaylor45, 5 Jul 2016 | Read review
5 of 5