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Holiday Inn Express Schererville North

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Traveller (22)
Room & Suite (21)
Dining (6)
Overview
  • Excellent61%
  • Very good23%
  • Average12%
  • Poor1%
  • Terrible3%
Travellers talk about
“room was clean”(12 reviews)
“hot tub”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Schererville North
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Hotel deals
Offers from Holiday Inn Express Schererville North
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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139 results
Traveller rating
82
32
18
2
5
Traveller type
Time of year
LanguageEnglish
82
32
18
2
5
Show reviews that mention
All reviewsroom was cleanhot tubstayed for two nightspool areaup to datenight stayyogurtfront desk staffclerktreadmill
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1 - 5 of 139 reviews
Reviewed 2 weeks ago

Housekeeping didn't take trash out in our rooms for 3 days. Front office staff was very nice and helpful with our needs and advice on things to do and places to go and see. Hotel smelled and appeared to be very clean.More

Review collected in partnership with this hotel
Thank bnwkidd81
Response from Darian G, Front Office Manager at Holiday Inn Express Schererville NorthResponded 2 weeks ago

Good Morning, I am so happy to see your review about your recent stay here in Schererville. We love to see your feedback on how we can continue to improve our services. We are always training our staff and working toward greatness. Thank you for...More

Hotel's Favourite
Reviewed 3 July 2018 via mobile

Just wanted to write an update and say that the renovations has spruced up the design for a more posh style. The cafe and lobby have experienced a total overhaul for the best. Can always count on this hotel being great, will continue to return!More

Thank Oscar H
Response from Darian G, Front Office Manager at Holiday Inn Express Schererville NorthResponded 4 weeks ago

Good Afternoon Oscar, I am happy to see you have stayed with us again and enjoyed our newly renovated property. We were so happy to see the updates and the modern style be implemented at the hotel. The Holiday Inn Express is dedicated to providing...More

Reviewed 16 June 2018 via mobile

Came in to a nice clean hotel however stepped in the shower only to have 3 showers ice cold. The entire wedding party was on all different floors not in a block. Maintenance came to fix the broken shower handle but still no hot water....More

Thank Crystal L
Response from Darian G, Front Office Manager at Holiday Inn Express Schererville NorthResponded 4 weeks ago

Good Afternoon Crystal, I would like to formally apologize for the inconveniences you had during your stay. We unfortunately discovered after our renovation we had some serious plumbing issues effecting specific rooms that needed immediate attention. We have called plumbers out and are working to...More

Reviewed 10 June 2018 via mobile

Don't waste your time or money at this hotel. Our room was a blistering 84 degrees when we checked in 9pm. It took HOURS to cool off. The floor was dirty, we had to replace our key card 3 times in a 48 hour period....More

1  Thank Nikki M
Response from Darian G, Front Office Manager at Holiday Inn Express Schererville NorthResponded 4 weeks ago

Good Afternoon Nikki, I am reaching out to you today to thank you for your feedback regarding your visit to the Holiday Inn Express Schererville. I can see you had some issues during your visit, I have brought these up to our housekeeping staff and...More

Reviewed 2 June 2018 via mobile

Very dissatisfied in the service and facilities during our stay at the Holiday Inn @ Schererville. The pool is freezing! Our daughters lips turned purple within a few mins. We made them get out. There is a sports team staying here as well. Instead of...More

Thank Darcy C
Response from Darian G, Front Office Manager at Holiday Inn Express Schererville NorthResponded 4 weeks ago

Good Afternoon Darcy, I have read your review and brought this to the attention of our management team we are looking into the pool temperature and other issues you had during your visit. I do appreciate you being an IHG rewards member with the Holiday...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$115 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (21)
Dining (6)
Pool & Beach (6)
Questions & Answers
Ask a question
Deena K
9 November 2017|
Answer
Response from Darian G | Property representative |
Unfortunately we are not a pet friendly facility
0
Votes
lexzspears
I wonder why it won't let me post a review? I reserved 2 rooms 2 beds in each room. At check in my daughter and I had one bed??? They did move a roll away cot that had the mattress equal to a crib bed for a baby for her. When questioning the front desk she said it was because I booked a standard room online?? Also, the price that was booked went up from $134- $162 why??? I reserved ahead of time!!! Also. No coffee maker in my room and my son found blood on his bed underneath the sheet!! I was credited 75.00 for a $600.00 stay... WHY??? I will NEVER stay here again!! The Front Desk Manager was rude and condescending!! The girl that works the front desk nights was awesome and offered us a free nights stay... I am a Hilton employee so don't need it. This hotel has AWFUL customer service and cannot be within IHG standards!! I am sorry the ever got a dime of my money!!!
21 July 2017|
Answer
Response from Richard R | Property representative |
I am very sorry for all of the inconveniences that you incurred during your stay with us , we certainly did not exceed your expectations as we should have . Thank you for the feedback as it will certainly allow us to improve... More
0
Votes
Viki S
23 March 2016|
Answer
Response from Bobandt E | Reviewed this property |
The pool is indoor and there is also a hot tub
0
Votes
Room Tips
"The staff will certainly help you get the room you want, whether quiet or handicapped."
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"Higher floors are usually quieter"
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"Ask the management for help. They were very accommodating."
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"I always ask for a King Bed and have found them to be more comfortable."
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