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Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

Hotels.comUS$103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis
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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Start your review of Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis
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Evansville, Indiana
Reviewed 20 April 2017

It was about eleven at night and we were exhausted. We had booked on room on the IHG website with points. Arrived at hotel and manager said we did NOT have a reservation because he had no rooms. I showed him my confirmation and he said..NOT POSSIBLE...we have no rooms. It was late and we had a confirmation and were...

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Helpful?
1Thank IndianaKris
Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Guests, I would like to research this incident to find out when, who and why this happened. Could you please send me your name and the date you tried to check in. This is not the type of service we want to provide to any of our guests. I apologize for the way your situation was handled. Once I...

Louisville, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 26 June 2016

I never know where I will end up for the night, so seldom make reservations. I did not check this area until I got there and found no rooms for miles due to events happening in Indianapolis. I called central reservations and they found me a room in Shelby ville, IN Once I got to the hotel, there was a...

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Helpful?
Thank john k
About Hotel's Favourite Review
Murry D, Director of Sales at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

I am glad that Drake managed to get a room for you. Thank you for the comments. We appreciate your business and look forward to serving you again.

Shelbyville, Indiana
Reviewed 16 February 2017 via mobile

Was very clean,rooms were well taken care of,the front desk was very helpful as well as rest of staff,very nice and not far from Indianapolis,Resteraunts Were right there walking distance away,maids were very friendly and very courteous, would advise people stay here,will stay again Shelbyville Is A quaint little town,

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Helpful?
Thank Bobby M
New York City, New York
Reviewed 15 January 2017

Stayed @ this hotel last nite. I call it a "must review" because nowadays leaving a negative review can open the reviewer up to problems by the facility reviewed. At least I came across an article about this last year. So... This hotel was just great. Firstly, a warm welcome note was left for us by the person who prepared...

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Helpful?
Thank Ladyrain7
Midwest, Wyoming
Reviewed 3 January 2017

We booked this hotel on the way to SC, back and forth. It was a great stay, very helpful people during breakfast time. The food was good, too. It is close to interstate, clean rooms and safe surroundings.

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Helpful?
Thank Dana H
Bedford, Indiana
Reviewed 17 November 2016 via mobile

Booked 4 nights. Three of the four nights had people in room to my right having sex every 2 hours which could be heard through the wall. People in room to the left had TV on till 4am. People in room above me sounded like there was an elephant parade most of the night. Called desk to ask people to...

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Helpful?
1Thank Judy T
Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Thank you for your comments. We are sorry for the inconvenience that you encountered. I will work with the front desk staff to make sure they handle this situation properly. We had a lot of guest while you were here and no one else encountered this problem. We hope that you enjoy your stay the next time you are here.

chicago
Reviewed 13 November 2016 via mobile

After booking the two rooms online and prepaying for them, we showed up with a confirmation number and although Diana at the front desk acknowledged she could see the reservation, she the proceeded to look for available rooms...and then quoted me a price for rooms I did not want. I had booked two double beds....we eventually got a king, but...

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Helpful?
2Thank travelteer
Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

I am sorry for the check in problems you encountered. I appreciate the feedback and will work with the guest service clerk in question to improve her skills.

Dover
Reviewed 1 November 2016 via mobile

The room was clean and the beds comfortable. The coffee was good and plentiful. Staff were VERY friendly. I didn't like the eggs at all but breakfast had enough options to be filling. The workout room had a treadmill, bike, ball, and yoga mat. Clean. Not fancy but enough to make me sore 💪🏼

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Helpful?
Thank Laura W
Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Thank you for your comments. We appreciate your feedback and are continually working to improve our customer service.

Winneconne, Wisconsin
Reviewed 27 October 2016

A new hotel very modern. Rooms were in good shape, internet worked fine. Buffet breakfast was ok. Pool area kind of small. Staff helpful but not totally aware of building. Fellow traveler had problems with his television, check in staff assisted him and resolved the problem. Close to interstate 74.

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Helpful?
Thank Jim j
Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Thank you for your comments. We appreciate the feedback and the opportunity to improve our service. I am glad you enjoyed your stay.

Ohio
Reviewed 14 October 2016

This hotel is not maintained well and frankly the staff wishes you were somewhere else so you might as well be. If you are driving down the road and need to sleep for a few hours, this hotel is fine. If you are looking for anything else, there are other hotels very close by. Issues - The hotel needs updating....

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Helpful?
1Thank hallien299
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear hallien299, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to read your positive feedback on the excellent service received from one of the staff at the breakfast...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
We are a brand new hotel in the Shelbyville area. We offer discount rates to local corporations. We are 2 miles from the Indiana downs and the Indiana Live casino. We offer a free hot continental breakfast to all guests. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

Address: 38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176-9472
Region: United States > Indiana > Shelbyville
Price Range: $153 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis 3*
Number of rooms: 74
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
IndianaKris, 19 Apr 2017 | Read review
“Doors at the end of building do not have card swipe for access.”
Jimj196, 27 Oct 2016 | Read review
“Ask for room away from elevator. Entire wall of room faces housekeeping office. Very noisy.”
hallien299, 14 Oct 2016 | Read review
“We like top floor away from elevator for quieter experience”
JMomma2015, 10 Oct 2016 | Read review
“select 3rd floor if you don't want to hear the people walking above you.”
DrDan2012, 27 Aug 2016 | Read review
5 of 5
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US$103* /night
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Prices are for 1 room, 2 adults
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