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Was very clean,rooms were well taken care of,the front desk was very helpful as well as rest of staff,very nice and not far from Indianapolis,Resteraunts Were right there walking distance away,maids were very friendly and very courteous, would advise people stay here,will stay again Shelbyville...More
Stayed @ this hotel last nite. I call it a "must review" because nowadays leaving a negative review can open the reviewer up to problems by the facility reviewed. At least I came across an article about this last year. So... This hotel was just...More
We booked this hotel on the way to SC, back and forth. It was a great stay, very helpful people during breakfast time. The food was good, too.
It is close to interstate, clean rooms and safe surroundings.
Booked 4 nights. Three of the four nights had people in room to my right having sex every 2 hours which could be heard through the wall. People in room to the left had TV on till 4am. People in room above me sounded like...More
1 Thank Judy T
Response from Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 17 November 2016
Thank you for your comments. We are sorry for the inconvenience that you encountered. I will work with the front desk staff to make sure they handle this situation properly. We had a lot of guest while you were here and no one else encountered...More
After booking the two rooms online and prepaying for them, we showed up with a confirmation number and although Diana at the front desk acknowledged she could see the reservation, she the proceeded to look for available rooms...and then quoted me a price for rooms...More
2 Thank travelteer
Response from Murry D, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 16 November 2016
I am sorry for the check in problems you encountered. I appreciate the feedback and will work with the guest service clerk in question to improve her skills.