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This hotel is not maintained well and frankly the staff wishes you were somewhere else so you might as well be. If you are driving down the road and need to sleep for a few hours, this hotel is fine. If you are looking for...More
1 Thank hallien299
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 30 October 2016
Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to read your...More
Checked in on a Monday night. Woke up to no hot water. One of my co-workers had no water at all. Broken iron as well. The room itself could be updated. Very small TV. No Fridge or microwave. Definitely would look at other places before...More
1 Thank degenx1973
Response from IHGService, Public Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 2 November 2016
Thank you for your feedback regarding your stay at Holiday Inn Express Shelbyville Indianapolis, IN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and customer service.
The rooms are very up to date. The Hotel is clean. The location is good. It's right across from outlets and right off the highway. The Free breakfast is ok. I would stay here again. We had warm cookies upon arrival.
We stayed over the weekend. The hot tub is not in service but this was not disclosed to me when I made the reservation on the Holiday Inn holiness even though I asked if there was a pool and hot tub. Also the hotel had...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 28 October 2016
Thank you for taking the time to share your recent experience at our hotel. While we are pleased with the fair overall rating you have given, it is regrettable that you were not able to enjoy your stay fully due to the poor...More
Great place to stop when en route to your destination !
Very clean and comfortable beds !
They have a nice walk-in rate during the week .
Requested a crib and one was brought up immediately . It was very clean and brand new, and...More
US$125 - US$205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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