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Comfort Suites University Area

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177 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites University Area
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Showing 176: English reviews
Terrell, Texas
Reviewed 29 December 2016 via mobile

Staff members Karla and Clare were the most helpful individuals, I have met. They made sure I was acquainted with all the amenities and facilities. They made sure of my traveling needs to the various restaurant's and airport. Great hospitality!

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Helpful?
1Thank dennislG792AH
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind words about Karla and Clare. They will be super excited to hear about your stay and feedback. Service is our number 1 goal, and I am pleased to hear about your experience. We look forward to seeing you again soon.

Reviewed 28 December 2016 via mobile

This is a great place to stay. The service was top notch, I could tell that they value their customers. The rooms are nice, clean and the beds are comfortable. The hotel is in a good location for food.

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Helpful?
1Thank Michael M
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review. We strive to offer a great experience to our guests. The staff will be excited to hear your feedback. We look forward to seeing you again soon.

Indianapolis, Indiana
Reviewed 22 December 2016

Things didn't start off well, when the heater in our room wouldn't start on a day when the temperature went to -13. The staff promptly moved us to another room. In the process we lost our roll-in shower but we did stay warm. The rest of our stay was uneventful. Breakfast was good. It was still cold out, but we...

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1Thank member34
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. It is great to hear about your stay and the recovery our team did. Service is our number 1 goal. We value your feedback and hope to see you again soon.

Reviewed 21 December 2016 via mobile

I had an absolutely wonderful stay at this hotel. There were so many staff members who made my trip special. The lady at the front desk named Karla remembered me from the last time and really made me feel at home. The breakfast host Stephanie seen that I was having a hard time juggling my baby and the food and...

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Helpful?
1Thank DestineyDarling
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review. It is great to hear about our staff delivering great service, even to our furry little friends. Positive feedback encourages our staff to lead in the right direction. They are going to be thrilled to read your review. We look forward to seeing you again soon.

Elkhart, Indiana
Reviewed 9 December 2016

When we arrived, the front desk clerk greeted us in a friendly manner, even joked with us as we checked in. The room was clean and satisfying to us. Later on we went down to the pool and hardly anybody there. We practically had the pool and hot tub to ourselves, and it was really relaxing. Every Black Friday when...

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Helpful?
Thank acpb87
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your feedback. It is great to hear about your experience and will share to the staff. We look forward to seeing you again soon.

Reviewed 1 December 2016 via mobile

We were going on a last minute trip and due to many hotels being booked we went w this place. Pictures looked good and it was pricey, but we figured it meant better quality over the motels etc. When we arrived the lady at the front desk was great. The customer service received was awesome, but that's the only positive...

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Helpful?
Thank Yvette S
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. We value your feedback and will take it to help improve our operations. I want to apologize about the experiences you encountered and assure you they will be looked into. We will be going under bathroom renovation 1st quarter 2017 to enhance the experience. Thank you again for your feedback and we hope to see...

Chestertown, Maryland
Reviewed 20 November 2016

My friend and I were here for the Virginia Tech - Notre Dame football game. Note: the good guys won. :-) Like most venues, this property has special event pricing... so my friend and I shared a room. We were prepared for a queen and a sleep sofa. Then we checked in. I generally compare the staff at any property...

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Helpful?
Thank Hokie67
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for the kind review with Jackie and Clare. We value your feedback and appreciate your business. It is great to hear about such a wonderful experience. We strive to offer a quality hotel at an affordable price. We look forward to seeing you again soon. Hope you have a great holiday.

Columbia, United States
Reviewed 19 November 2016

The location was excellent! Plenty of restaurants near (even in walking distance)and the hotel provides shuttle service. Clair and Michael go above and beyond to assist customers. And Darynn really looked out for me when I needed to return my rental car he waited for to return the car and give me a ride back to the hotel. Clair called...

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Helpful?
Thank TLinda W
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for such kind words regarding Clare, Mike, and Daryn. They will be excited to hear about your stay as positive feedback encourages our team to stay on the right track. We value your business and look forward to seeing you again soon. Happy Thanksgiving.

New Baltimore, Michigan
Reviewed 15 November 2016 via mobile

Stayed here for an overnight stay on business, the front desk was very courteous and was able to give me the first floor request I asked for. The room was very clean and the bed was very comfortable with lots of pillows. I would stay here again

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Helpful?
1Thank Donald S
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your wonderful review. We strive to offer a clean hotel with great service at an affordable budget. We value your business and look forward to seeing you again soon. We wish you a Happy Thanksgiving.

Bernardsville, New Jersey
Reviewed 3 November 2016

We hadn't stayed at the hotel for a few years because it started getting pricey. We returned because we got a terrific rate which was great because the hotel was more convenient to Notre Dame and restaurants.

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1Thank billwaldron3
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind feedback regarding Mike. He will be excited to hear about your stay. Thank you for taking time to review our hotel, your feedback is important to us. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites University Area

Address: 52939 US 933 North, South Bend, IN 46637
Region: United States > Indiana > South Bend
Price Range: $150 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University Area 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites are large and sunny”
 of 5 bubbles norlander1, 13 Jan 2017 | Read review
“Maybe smoking on floor 3.”
 of 5 bubbles Toby504, 5 Jan 2017 | Read review
“Book early if you're going to attend a football game in SB”
 of 5 bubbles Hokie67, 20 Nov 2016 | Read review
“Rooms on floor 3 were nice”
 of 5 bubbles Luluflies, 25 Sep 2016 | Read review
“Football rates start on Fri eve instead of Thurs like some in the area.”
 of 5 bubbles nauticalabc, 13 Sep 2016 | Read review
5 of 5