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Residence Inn South Bend

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Residence Inn South Bend
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Cleveland, Ohio
Reviewed 31 July 2016

Fist of all, I checked in online and stated that we would be arriving at 1:00 pm but didn't end up arriving until 4:00 and was told that our room was not ready and it would take a half hour to clean. We told them that we were going to eat and would be back. When we got back to...

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Thank Helen102010
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback on ways we can improve and please rest assure that we are working working to improve our housekeeping department. I would like to further discuss this with you, if you could please call the hotel at (574) 289-5555. Thank you.

Sterling, Virginia
Reviewed 28 July 2016

Very pleased with the Loft Room was wide open and had plenty of room. Beds were just right and had a good night sleep. The evening we arrived went to the main house to enjoy the cookout, unfortunately arrived at the end, but were still able to get hot dogs, chips and salads. The next morning breakfast was early and...

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Thank rickpj122
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and so glad you were able to enjoy The Mix and breakfast. Thank you again for staying with us and hope to see you again soon.

Wausau, United States
Reviewed 27 July 2016

From the start, the lobby doors, carpet, entrance to room, pool area, and recreational area were dirty and not maintained. Our room for 4 adults had no bedding for the pull out sofa and had to call from our cell phone as hotel phone did not work. Then no one delivered the bedding or extra towels we needed...we had to...

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Thank Ann L
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Ann, Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback on ways we can improve and please rest assure that most of these items are in the process of being fixed. I would like to further discuss this with you, if you could please call the hotel at (574) 289-5555. Thank...

Danville
Reviewed 26 July 2016

I was happily upgraded to a 2 bedroom, 2 bathroom suite. The one bed I used was very comfortable, the provided dishes were clean, and the couch was equally comfortable. I had to use the upstairs shower because the downstairs one was an older model and a little rusted. Although the website warns you of construction, they did not warn...

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Thank K1872QKchrisg
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel and the improvements we can make to our rooms. We do apologize for the construction starting so early, but we will be completing this portion of our hotel very soon. We hope that this experience will not detour you from choosing our hotel in the future and...

Bloomington, IN
Reviewed 24 July 2016

Stayed here with a baseball team for 4 nights, it was a great place. The rooms are all located in different buildings set around the parking lot and around a central area with pool, basketball court, bbq and deck, etc. On the one hand, this meant that getting to different parts of the hotel, such as the reception and breakfast...

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Thank INTraveller
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback on all the features and benefits that you were able to enjoy. We do apologize for the pillows, as this is essential to your rest. We hope that you will be able to come back and visit with us in the near...

Colorado Springs, Colorado
Reviewed 19 July 2016

The worst experience we've had at a Marriott chain hotel. We arrived late in the evening to a room that hadn't been cleaned to the standards we are used to with Marriott. Renovations were being done on the grounds but clearly our room was not thoroughly cleaned after that. We found staples on the floor as well as other debris...

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Thank meganczosnowski
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Megan, Thank you for taking the time to write a review about our hotel. We truly appreciate your feedback on your recent stay and do apologize for the state of the room. Please understand that we are currently undergoing a major renovation of our rooms and hope that you will be able to come back and see the updates and...

Anderson
Reviewed 18 July 2016

I've stayed at this location on more than one occasion. It's nice when the staff recognizes your face even if they don't remember your name! My remodeled room was very nice! It had an apartment-like feel.

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Thank jsaint2007
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and so glad that you enjoyed the updates we have been making. Thank you again for staying with us.

Naples, Florida
Reviewed 15 July 2016

There was no Hair Dryer in the Room upon arrival,the Mattress Pad kept slipping off the Mattress therefore you were sleeping directly on the Mattress,the Facility needs a update. Our Room wasn't cleaned the Attendant arrived at around 4 and we were getting ready to leave for a early Dinner she was very nice,we told her just leave us new...

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Thank R813ZAjima
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We do apologize for the hair dryer and trash can and have addressed this issue. We do apologize that this was not done before your stay with us. We also apologize for the delay in our housekeeping department servicing your room as well. We hope this experience...

Bloomington
Reviewed 15 July 2016

Where to start? The room was awesome! The breakfast was enjoyable. The hotel is getting remodeled but that does not effect the quality of the stay. The front desk clerk made everything happen. I will stay here again!

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Thank Gatorsoftballdad
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and so glad you had a great stay. We hope to see you again soon and thank you for staying with us.

Evansville, Indiana
Reviewed 8 July 2016

Pool was closed for painting? (End of June not well planed), Large Construction dumpster under our window that was overflowing, not what I expect from Marriott. I will say that the staff was friendly, room was clean,

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Thank 989gregoryw
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We do apologize for the inconveniences of the pool being closed during your stay, as well as the large construction dumpster. We have since corrected all of these item and hope that when you are back in the South Bend area you will visit us. Thank you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more   less 

Additional Information about Residence Inn South Bend

Address: 716 North Niles Avenue, South Bend, IN 46617
Region: United States > Indiana > South Bend
Price Range: $180 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn South Bend 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn South Bend Hotel South Bend
South Bend Residence Inn
Hotel Style:
#11 Business Hotel in South Bend
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Questions & Answers

Questions? Get answers from Residence Inn South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles jnjstone88, 21 Jan 2017 | Read review
“Ask for the back buildings for a bit more quiet from the road. Second floor seemed quieter, but you must use stairs.”
 of 5 bubbles JBry, 15 Jan 2017 | Read review
“Studio with fireplace is arranged nicely.”
 of 5 bubbles 18marthar, 5 Jan 2017 | Read review
“Downstairs rooms are noisy due to the poor quality construction.”
 of 5 bubbles FairfaxBob, 26 Sep 2016 | Read review
“There really isn't a bad unit but 2nd floor units silent.”
 of 5 bubbles samuel755, 23 Sep 2016 | Read review
5 of 5