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Brook Pointe Inn

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Traveller (30)
Room & Suite (8)
Dining (2)
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Overview
  • Excellent63%
  • Very good18%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“rose petals”(15 reviews)
“fire pit”(19 reviews)
“romance package”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (223)
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Traveller rating
137
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LanguageEnglish
137
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30
8
7
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All reviewsrose petalsfire pitromance packagezip linethe salt water poolscreened porchromantic getawayroom wasn't readyjacuzzi tubour room was spaciouswafflesnext morningsitting areaback porchindoor poola great staystayed nights
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1 - 5 of 222 reviews
Reviewed 3 days ago via mobile

Booked a “romance package” on Black Friday specials. Our room was great and clean. Had issue with quietness, kids running up and down the hallways and stairs...no parents/guardians around. A lot of slamming doors. Grounds are well maintained with a great fire pit and gazebo....More

Thank jakesmom04
Reviewed 22 April 2018 via mobile

A group of couples booked a seminar at Brook Pointe Inn for a romantic retreat in April 2017. After months of being tired at work, we were all ready for a nice mini getaway. The website advertises a special “Romantic Getaway” for couples so we...More

Thank Lanzen
Response from Ben P, Owner at Brook Pointe InnResponded 7 May 2018

Thank you for the review. We are sorry to hear that your retreat was not as you had hoped. I will be sharing this review with our management staff and formulate a plan for handling the issues you have addressed. We are currently addressing the...More

Reviewed 16 April 2018

This was our first experience at Brook Pointe. My wife and I were looking for a quite place to get away to that wasn't too far from home and that didn't cost an arm and a leg. I'm not a huge hotel person, so when...More

Thank Ben H
Response from Ben P, Owner at Brook Pointe InnResponded 7 May 2018

Thank you for your review. We appreciate the words of feedback you left for us. It is always our desire to exceed our guest's expectations and here we fell short. Our cabin is a prototype that we are excited about. We are learning what building...More

Reviewed 25 March 2018

Brooke Point is roughly a half mile West off Highway 13 on the South side of Syracuse. They are too perhaps three quarters of a mile West of Lake Wawasee. The resort is in a nice countryside setting, with large, nicely maintained grounds surrounding them....More

1  Thank ChiefGuru
Response from Ben P, Owner at Brook Pointe InnResponded 3 April 2018

Thank you for the kind review. We strive to offer our guests a quiet and relaxing atmosphere while visiting with us. We do apologize for the eggs, it is our intention to serve our breakfast with the highest quality possible. We do appreciate the thoroughness...More

Reviewed 28 February 2018

I have stayed here for at least the last 7 years when I am in town for a concert at the high school.. Room was fine; however, front desk was not. I arrived at 2:35 and was informed that check in was at 3 and...More

Review collected in partnership with this hotel
Thank donnabQ1157NY
Response from Ben P, Owner at Brook Pointe InnResponded 1 March 2018

First, thank you for letting us know through this review about your stay. I apologize for the atmosphere you checked into. I will personally follow up with our staff and use this as a training guide. That particular day we were struggling with mechanical issues...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$100 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$100 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (30)
Room & Suite (8)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Virgibelle
1 April 2016|
AnswerShow all 2 answers
Response from Tammy840 | Reviewed this property |
4am -12pm 11-12pm
0
Votes
Fonthill
10 March 2016|
Answer
Response from Tammy840 | Reviewed this property |
They do not have an elevator. they do have stairs on each end and a big staircase in the middle of the hotel lobby.
0
Votes
2217vicki
21 November 2015|
Answer
Response from Tammy840 | Reviewed this property |
no food is served
0
Votes
Room Tips
"Some rooms have Jacuzzis"
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"Romantic getaway rooms are very nice."
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"hair dryer, lotion, coffee maker"
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"Ask for first floor if you can't do stairs, no elevator, but staff will gladly bring your luggage up and..."
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