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Isle Casino Hotel Bettendorf

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Traveller (83)
Room & Suite (36)
Dining (9)
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Overview
  • Excellent23%
  • Very good40%
  • Average19%
  • Poor11%
  • Terrible7%
Travellers talk about
“north tower”(105 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (436)
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429 results
Traveller rating
102
156
87
51
33
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LanguageEnglish
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102
156
87
51
33
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All reviewsnorth towermississippi riverconvention centerceiling fanslot machinesplayers clubgreat view of the riverthe quad citiessmoke smellnice roomcomfy bedmini fridgefriday nightlandvaletconstructionkellers
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1 - 5 of 429 reviews
Reviewed 4 weeks ago

I booked this through Priceline and apparently that means they don't have to give you great customer service. We thought we'd check in quickly and get downtown. No such luck. There was a very long line at check-in with only 2 people doing the check-ins...More

Thank HewMoreMe
Response from IsleRepresentative, Public Relations Manager at Isle Casino Hotel BettendorfResponded 4 weeks ago

Good afternoon, please give us a call or email us so we can have a better understanding of your experience. We want to make sure that every guest has the best experience possible, and that your next visit is a great one! Thank you! 563.344.2646...More

Reviewed 1 May 2018

Room was clean and bed was comfortable. Haven't seen a TV as small as the one in the room in 10 years. Buffet was the worst casino buffet we have ever had. They refused to honor the Hotels.com price. I'm sure you can do better...More

Thank gonzomn
Response from IsleRepresentative, Public Relations Manager at Isle Casino Hotel BettendorfResponded 6 days ago

Gonzomn, I apologize that your experience was not what you expected. Please give us a call or email us so we can have a better understanding of your experience. 563.344.2646 or Daniel.Schmidt@islecorp.com

Reviewed 30 April 2018

I always check out the slot payout percentage in any Casino, usually posted on the wall in cashier area. Not that it may mean that much as it's aggregate, but at least you have some idea. I've noticed over the last few years as this...More

Thank Jay H
Response from IsleRepresentative, Public Relations Manager at Isle Casino Hotel BettendorfResponded 4 May 2018

We are looking into the music concerns. I know we had a lot of people through Sunday for the car giveaway. We are committed to offering a competitive payback percentage based on the market, which is determined from a number of factors. We always make...More

Reviewed 29 April 2018 via mobile

Once you book and pay through Priceline this hotel does not feel they have to provide customer service. My wife and I traveled with our two children. The hotel only provided a room with one bed. They said they didn’t have rooms with two beds...More

1  Thank coveny
Response from IsleRepresentative, Public Relations Manager at Isle Casino Hotel BettendorfResponded 6 days ago

Convey, I apologize that your experience was not what you expected. Please give us a call or email us so we can have a better understanding of your experience. We want to make sure that every guest has the best experience possible, and that your...More

Reviewed 18 April 2018

My stay at this hotel/casino had its problems related to a few hotel employees, hotel policies, and hotel cleanliness. That said, all the issues were resolved with a concerted effort by management to make sure these issues do not happen again. I believe management will...More

1  Thank travelhappy947
Response from IsleRepresentative, Public Relations Manager at Isle Casino Hotel BettendorfResponded 1 week ago

Thanks for the feedback, we're glad to hear that your stay was an enjoyable one. Come back and see us soon!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Shuttle Bus Service
Room Service
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$126 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$126 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (83)
Room & Suite (36)
Dining (9)
Pool & Beach (3)
Questions & Answers
Ask a question
Sliphorn
30 April 2018|
AnswerShow all 5 answers
Response from Jean D | Reviewed this property |
No the casino is not smoke-free. There are some non-smoking sections for gambling. But, they are next to the smoking sections and often the smoke drifts over. If you are overly sensitive to smoke, you may want to chose a... More
0
Votes
Amber N T
26 September 2017|
AnswerShow all 6 answers
Response from Geotreo | Reviewed this property |
Yes, I know that they do but do not know of their time frame. Call the hotel and express your concerns about the contradictory information.
1
Vote
ptnp02
7 September 2017|
AnswerShow all 3 answers
Response from Keith J | Reviewed this property |
Yes
1
Vote
Room Tips
"Stay at a different hotel"
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"South Tower is close to casino and one walks by the snack area to the elevators making it quick and easy to..."
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"Be certain to ask for rooms with a view of the river."
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"Both hotel towers are away from the Casino higher the better for views of the river"
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