We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 11 hotels in Burlington

Pzazz Resort Hotel

274 reviews
Save
Traveller (57)
Room & Suite (11)
Pool & Beach (7)
Overview
  • Excellent17%
  • Very good17%
  • Average32%
  • Poor17%
  • Terrible17%
Travellers talk about
“bowling alley”(23 reviews)
“whole family”(7 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (274)Write a Review
There are newer reviews for Pzazz Resort Hotel
See the most recent reviews
Filter reviews
272 results
Traveller rating
49
47
79
49
48
Traveller type
Time of year
LanguageEnglish
49
47
79
49
48
Show reviews that mention
All reviewsbowling alleyoutdoor water parkwhole familyslidesblastgranddaughter
FilterEnglish
Updating list...
121 - 125 of 272 reviews
Reviewed 3 November 2013

Stayed last night at the Pzazz hotel. I was surprised the room was better than expected, but only because I'd read some horrible things and people now can easily compare these to the rooms on the spa side(i noticed this could easily be confusing for...More

Thank happyfamilyMacomb_Il
Response from PzazzEntertainment, Guest Relations Manager at Pzazz Resort HotelResponded 3 November 2013

Dear Guest, Thank you for your review! I'm glad you enjoyed your stay at our facility. We do our best to provide a very positive experience to all that visit our complex! The room prices are based on availability. We provide a multitude of packages...More

Reviewed 25 October 2013

Five of us stayed at the Pzazz for our annual cousins' weekend. Four women in one room and one in a separate room (the one who snores has to get her own room :-)). I cannot emphasize enough how badly the management needs to put...More

1  Thank urrogers
Response from PzazzEntertainment, Guest Relations Manager at Pzazz Resort HotelResponded 30 October 2013

Dear Guest, Thank you for your review! I do apologize that you were not told about the opaque glass wall in the rooms at the Catfish Bend Inn and Spa. Normally, the Call Center staff does an excellent job at making sure that people know...More

Reviewed 5 October 2013 via mobile

Stayed for a business trip. Clean room. Comfortable. Very soft towels. Middle of week stay in off season so thought the rate was a bit high. The only negative is the hallway noise. Wall or doors to not block much noise. If you are a...More

1  Thank CraigAdamson
Response from PzazzEntertainment, Public Relations Manager at Pzazz Resort HotelResponded 15 October 2013

Dear Guest, Thank you for your review! The environment at the Pzazz Hotel can be a bit noisy due to families visiting with their children. The next time you visit be sure to ask about the Catfish Bend Inn and Spa. That is our adult...More

Reviewed 31 August 2013

My family stayed at this hotel for our family reunion and I was on the first floor and it was a horrible experience. The rooms had wet carpets their was leaking in the bathroom and there was bugs flying around the rooms due to the...More

Thank Anita A
Response from PzazzEntertainment, Public Relations Manager at Pzazz Resort HotelResponded 16 September 2013

Dear Guest, Thank you for posting a review of our establishment! I am very sorry that you felt your comfort was neglected. It is true that many of our rooms are undergoing a renovation due to damages caused by the excessive moisture in the waterpark....More

Reviewed 27 August 2013

I was on a short business trip and this hotel was one of the 3 block room sets that were recommended. I picked based on the excellent price and prayed for the best. The Pzazz exceeded my expectations. Rooms were extremely clean and obviously very...More

2  Thank Sarah S
Response from PzazzEntertainment, Guest Relations Manager at Pzazz Resort HotelResponded 23 September 2013

Dear Guest, Thank you for your review! I am very happy you enjoyed your stay and our staff exceeded your expectations. That's exactly what we want to happen! We appreciate your visit, and hope to see you again soon! Thank You Justin Swigart 866.972.9948

View more reviews
PreviousNext
1232425262755
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$59 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$59 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (57)
Room & Suite (11)
Pool & Beach (7)
Dining (1)
Hotel & Grounds (53)
Bathroom (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Annette B
2 December 2017|
AnswerShow all 2 answers
Response from Marlena S | Property representative |
12% hotel/motel tax plus 1.65% destination fee
1
Vote
thebeez75
20 July 2017|
Answer
Response from Marlena S | Property representative |
Our property General Manager is Rob Higgins. Is there something I can help you with?
0
Votes
MAdi R
7 July 2016|
AnswerShow all 2 answers
Response from Marlena S | Property representative |
21
0
Votes
Room Tips
"Room 296 is close to the elevator and then close to Hucks Harbour."
Read review
"A room away from the water park"
Read review
"To avoid noise, get room with parking lot view and not overlooking play area"
Read review
"Not as kid friendly as advertised....Toddler friendly...."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite