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Stayed last night at the Pzazz hotel. I was surprised the room was better than expected, but only because I'd read some horrible things and people now can easily compare these to the rooms on the spa side(i noticed this could easily be confusing for...More
Response from PzazzEntertainment, Guest Relations Manager at Pzazz Resort HotelResponded 3 November 2013
Thank you for your review! I'm glad you enjoyed your stay at our facility. We do our best to provide a very positive experience to all that visit our complex!
The room prices are based on availability. We provide a multitude of packages...More
Five of us stayed at the Pzazz for our annual cousins' weekend. Four women in one room and one in a separate room (the one who snores has to get her own room :-)). I cannot emphasize enough how badly the management needs to put...More
1 Thank urrogers
Response from PzazzEntertainment, Guest Relations Manager at Pzazz Resort HotelResponded 30 October 2013
Thank you for your review!
I do apologize that you were not told about the opaque glass wall in the rooms at the Catfish Bend Inn and Spa. Normally, the Call Center staff does an excellent job at making sure that people know...More
Stayed for a business trip. Clean room. Comfortable. Very soft towels. Middle of week stay in off season so thought the rate was a bit high. The only negative is the hallway noise. Wall or doors to not block much noise. If you are a...More
1 Thank CraigAdamson
Response from PzazzEntertainment, Public Relations Manager at Pzazz Resort HotelResponded 15 October 2013
Thank you for your review! The environment at the Pzazz Hotel can be a bit noisy due to families visiting with their children. The next time you visit be sure to ask about the Catfish Bend Inn and Spa. That is our adult...More
My family stayed at this hotel for our family reunion and I was on the first floor and it was a horrible experience. The rooms had wet carpets their was leaking in the bathroom and there was bugs flying around the rooms due to the...More
Thank Anita A
Response from PzazzEntertainment, Public Relations Manager at Pzazz Resort HotelResponded 16 September 2013
Thank you for posting a review of our establishment! I am very sorry that you felt your comfort was neglected. It is true that many of our rooms are undergoing a renovation due to damages caused by the excessive moisture in the waterpark....More
I was on a short business trip and this hotel was one of the 3 block room sets that were recommended. I picked based on the excellent price and prayed for the best. The Pzazz exceeded my expectations. Rooms were extremely clean and obviously very...More
2 Thank Sarah S
Response from PzazzEntertainment, Guest Relations Manager at Pzazz Resort HotelResponded 23 September 2013
Thank you for your review! I am very happy you enjoyed your stay and our staff exceeded your expectations. That's exactly what we want to happen! We appreciate your visit, and hope to see you again soon!