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    Sterling Hotel and Suites

    11428 Forest Ave, Clive, IA 50325-7031
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    06/08/2017 07/08/2017
    US$76
    US$73
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    US$76
    US$73
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    Traveller (80)
    Room & Suite (36)
    Dining (5)
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    Overview
    • Excellent28%
    • Very good25%
    • Average16%
    • Poor13%
    • Terrible18%
    Travellers talk about
    “full kitchen” (32 reviews)
    “the penthouse” (15 reviews)
    “living room” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Best Western Plus Des Moines West Inn & Suites
    400 reviews
    #2 of 8 hotels in Clive
     
    Wildwood Lodge
    270 reviews
    #3 of 8 hotels in Clive
     
    Country Inn & Suites By Carlson, Des Moines West
    593 reviews
    #1 of 8 hotels in Clive
     
    La Quinta Inn & Suites Des Moines-West-Clive
    513 reviews
    #5 of 8 hotels in Clive
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (222)
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    There are newer reviews for Sterling Hotel and Suites
    See the most recent reviews

    131 - 135 of 222 reviews

    Reviewed 22 May 2015

    Penthouse rooms are very nice, especially for our softball team. We could stay together, and do things all in our own room. Breakfast was good. Wish pool was open. Enjoyed our stay and would stay here again. Staff very helpful and friendly. .THANKSMore

    Thank Peggy K
    Response from Matt E, General Manager at Sterling Hotel and SuitesResponded 30 June 2015

    Hello, Peggy! We are very pleased that your team had an enjoyable stay with us at the Sterling! Our Two-Level Penthouse Loft Suites are quite popular with teams and groups with the two full bedrooms and two full bathrooms. We hope you make it back...More

    Reviewed 20 May 2015

    Loved the penthouse room for our girls get away. We had 2 bathrooms, 2 bedrooms, a kitchen, sitting area and fire-place. Great place for the money! It is an older hotel, but for the price and the other amenities, it is worth it! Loved it!

    Thank Nestlab
    Response from Benjamin S, Front Office Manager at Sterling Hotel and SuitesResponded 20 May 2015

    Thank You Nestlab for submitting your review for the Sterling Hotel and Suites. We are glad that the girls like the spacious room for the get away. We hope that you will stay with again when you are in Des Moines

    Reviewed 19 May 2015

    We enjoyed our stay at the Sterling Hotel and Suites. Everyone who worked there was friendly and helpful. The grounds are maintained beautifully and you can tell that those that work their take pride in what they do. Kristen, who cleaned our room, always went...More

    Thank Tracey1216
    Response from Benjamin S, Front Office Manager at Sterling Hotel and SuitesResponded 20 May 2015

    Tracey1216 Thank you for taking the time to submit a review of the Sterling Hotel and Suites. We are glad that you really appreciated the "home away from home" feel of the property and the fact that it was convenient for your pets as well....More

    Reviewed 14 May 2015

    I had no idea what to expect when visiting. This was the perfect place to relax after a long drive. The rooms were much bigger than I expected- and were wonderful! The staff was super friendly, the continental breakfast was wonderful for a busy toddler,...More

    Thank Mandi S
    Response from Benjamin S, Front Office Manager at Sterling Hotel and SuitesResponded 20 May 2015

    Thank You Mandi S for submitting a review for the Sterling Hotel and Suites. We are glad that you liked the comfortable beds and the much bigger rooms that we offer. We hope that you stay with again on your next trip to Des Moines.

    Reviewed 13 May 2015

    The room was very dated and needs paint and upgrades. I would not even set on the couch. The phones did not work and the response we got was everyone uses their cell. No early check in but we had to be out of our...More

    Thank par1242
    Response from Benjamin S, Front Office Manager at Sterling Hotel and SuitesResponded 14 May 2015

    Thank You par1242 for submitting a review for the Sterling Hotel and Suites. We are sorry that you did not enjoy your last stay with us and we have talked to the staff on how to better handle those situations. We hope that you stay...More

    Best Western Plus Des Moines West Inn & Suites
    400 reviews
    #2 of 8 hotels in Clive
     
    Wildwood Lodge
    270 reviews
    #3 of 8 hotels in Clive
     
    Country Inn & Suites By Carlson, Des Moines West
    593 reviews
    #1 of 8 hotels in Clive
     
    La Quinta Inn & Suites Des Moines-West-Clive
    513 reviews
    #5 of 8 hotels in Clive
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$68 - US$174 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Expedia, Agoda, Travelocity, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Sterling Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • Clive
    • Also Known As
    • Chase Hotel Clive ,
    • Chase Hotel Des Moines
    Add Photo Photos
    Traveller (80)
    Room & Suite (36)
    Dining (5)
    Pool & Beach (4)
    Hotel & Grounds (87)
    Bathroom (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shadow35k
    5 June 2016|
    AnswerShow all 7 answers
    Response from Ryan P | Property representative |
    Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
    1
    Vote
    Carrie S
    8 April 2015|
    AnswerShow all 6 answers
    Response from Ryan P | Property representative |
    Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
    1
    Vote
    Room Tips
    "If you have trouble doing stairs, choose a ground-floor if possible."
    Read review
    "If need wi-fi, their signal too weak to reach all rooms. Check signal in your room first."
    Read review
    "Go somewhere else."
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    "Don't stay here"
    Read review
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