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BEST WESTERN PLUS Des Moines West Inn & Suites

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338 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Asheville, North Carolina
Reviewed yesterday NEW

Great West Des Moines location, right off University. Close to Jordon Creek Mall and lots of dining options-I would recommend Rock Bottom which is within 5 minutes as one dining option-great happy hour specials. They offer free Wi-FY and a hot breakfast.

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Helpful?
Thank jkkelly230Clearwater
Iowa City, Iowa
Reviewed 2 days ago NEW

This is the poorest "Plus" hotel I have stayed in. Don't be fooled by the property listing that states its a new hotel, as this building was built back in 1999, according to the Polk County Assessors website. So don't believe the quote on the website stating "This new hotel in Clive....". It's just a new hotel to the Best...

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Helpful?
Thank iowahawkeye48
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear Iowa hawkeye, thank you so very much for enlightening me and the traveling public for the improper use of the adjective "new". You are correct, the hotel was built in the last Century and I have not changed the description since buying the hotel a few years ago. It is still the newest hotel in Clive but that does...

Ann Arbor, Michigan
Reviewed 1 week ago

Great hotel. Dog friendly and didn't charge a huge fee for it either. Very pleased with appearance and atmosphere. Had a lovely overnight stay on our way home from thanksgiving travels. The lobby is very welcoming and cozy.

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Helpful?
Thank Leslie F
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much for your great review, Leslie. We were glad to host you over the holidays and hope you had a great Thanksgiving. Happy travels to you.

Reviewed 2 weeks ago via mobile

Pet friendly, too! Check in was awesome. Clerk was friendly, professional. Lobby clean and cookies available! Super nice clean room. Plenty of space, too. Extremely comfortable bed. Breakfast was pretty decent too, what made it even better and nicer, was it was served with real china places, glasses and real silverware, not plastic. Coffee cups were ceramic too in room!...

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Helpful?
Thank roadranger22
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for noticing our chinaware. For many years we discovered that food tastes so much better off china then it does of paper and plastic. And on top of it we do not contribute to the landfill. Soldier on dear traveler and hope to see you again!

Livonia, Michigan
Reviewed 2 weeks ago

Nice facility and Helpful Staff. We stayed here twice approx. 1 week apart. Rooms were both nice. Actually, the second stay room was REALLY nice, (larger than standard) There is an odd and somewhat constricted entrance to the elevator and it is sometimes slow... but it will get there, be patient. Big plus was quiet A/C which helps block outside...

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Helpful?
Thank Mike K
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you Mike for your kind words about my hotel. As always we are thrilled to have hosted you yet again. Happy travels to you and may the road be always pleasant.

Issaquah, Washington
Reviewed 2 weeks ago

Attentive staff, ok breakfast, good pet hotel with outdoor grassy spaces to run. Pet rooms have no wall to wall carpet which is actually pretty nice. Convenient to freeways and very close to a really wonderful YMCA

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Helpful?
Thank monicacB4353GL
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks for the good words Monica. I am glad you and your dog enjoyed our facilities. We like to brag about those safe green spaces by the hotel where you can play catch or frisbee with your four legged animals. Next time check with us for some old tennis balls to make your dog happy. Thanks again and happy travels.

Mesa, Arizona
Reviewed 4 weeks ago

Hotel staff was very pleasant and accommodating. The location was great with access to the Interstate, restaurants and gas. The rooms were clean and well maintained. A bonus was great chocolate chip cookies at the front desk. They also offered chili in the evening for guests which was nice.

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Helpful?
Thank jmharding265
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for the good words. I see you fell victim to the wonderful cookies that our staff always gets ready for check in time. I can brag about being their official taster each afternoon, just to make sure they are up to our standard. And every time they pass the test :) Thanks again and happy travels to you.

Gilbert, Arizona
Reviewed 3 November 2016

I have stayed here several times and have never been disappointed. The rooms are clean and decent size. The front desk staff are always helpful. Breakfast is decent. There are several restaurants nearby.

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Helpful?
Thank sandyaz2wi
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

thanks for the great review and we are always happy to host you again and again on your travels. All the best and may the road be wide and the travel light.

Reviewed 2 November 2016

Easy on and off the freeway en route to our destination! Comfortable bed, clean room, breakfast good with some hot selections. Staff was friendly and accommodating. We usually chose Best Western because the points earned each night add up to rewards such as a free night!

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Helpful?
Thank lindasW7658WD
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for a good word about the Best Western Rewards loyalty program. Yes, indeed Best Western is the "fastest" program out there that will get you to a free room or other fabulous prizes. Thanks again and travel on!

Denver, Colorado
Reviewed 25 October 2016

Very friendly staff, good location and very pet friendly. Breakfast helped make our early start quick and easy. Staff helped us find a very good restaurant for dinner. It is sometimes difficult to find pet friendly accommodations and this property is very welcoming.

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Helpful?
Thank konawood2
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear dog lover, thank you very much for your kind words about my property. Yes, indeed, we love our guests traveling with dogs and happily accommodate them in all our rooms. We only frown on irresponsible dog owners who leave their poor dogs alone for a whole day while they go off on their business. They miss you, bark and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Address: 1450 NW 118th St, Clive, IA 50325-8243
Region: United States > Iowa > Clive
Price Range: $109 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Des Moines West Inn & Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Clive
Clive Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Des Moines West Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Des Moines West Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer first floor if available because of elevator but it's really not a big thing.”
 of 5 bubbles mikekW6915XL, 20 Nov 2016 | Read review
“The suites are much larger than the standard rooms for a few extra dollars.”
 of 5 bubbles AitutakiGirl, 20 Oct 2016 | Read review
“Upgrading to a suite was worth every penny.”
 of 5 bubbles AudreyF178, 11 Oct 2016 | Read review
“Nothing really other than main level if you do not want to climb stairs. One elevator. Overload”
 of 5 bubbles tomaT8622LX, 28 Aug 2016 | Read review
“314 is near elevator/ice machines. No noise from them but some interstate noise. Rooms at west end are further from the interstate.”
 of 5 bubbles srehmann, 14 Jan 2016 | Read review
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