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Hilton Garden Inn Omaha East/Council Bluffs

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Traveller (26)
Room & Suite (36)
Pool & Beach (3)
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Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“horseshoe casino”(85 reviews)
“front desk”(81 reviews)
“hotel guests”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
There are newer reviews for Hilton Garden Inn Omaha East/Council Bluffs
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Traveller rating
318
152
57
38
17
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LanguageEnglish
318
152
57
38
17
Show reviews that mention
All reviewshorseshoe casinofront deskhotel guestsnice hotelairport shuttlegreat place to staylobby areaexcellent staybusiness tripbass pro shopwould definitely stay here againclean roomsmid america centerpleasant stayconvention centerfree shuttlehot tub
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21 - 25 of 582 reviews
Reviewed 25 March 2018

We were sorely disappointed to arrive with 4 adults and one child after traveling 8 hours to a room with one king bed. We had reserved a room with booking for 2 king beds. Upon complaining we were given a cot and an air mattress...More

Review collected in partnership with Hilton Garden Inn
Thank trese1058
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 26 March 2018

Dear trese1058, Thanks again for your review about your recent stay with at the Hilton Garden Inn. I do apologize about the miscommunication on our hotel having 2 king beds in a room, I could only imagine the frustration this must have caused for you....More

Reviewed 24 March 2018

This hotel is very popular and busy on the weekends, which is when I stayed here. My first introduction to the hotel upon arrival, was a screaming mother shouting at her two kids in the lobby like she was in a gymnasium. It was so...More

3  Thank Viking94708
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 26 March 2018

Dear Viking94708, Thanks for staying with us and I do apologize for your disappointed in your stay with us at the Hilton Garden Inn. If you would like to reach out to me directly at the hotel I would love to talk to you. Thank...More

Reviewed 20 March 2018

Stayed here four nights. Very nice staff at front desk and breakfast area. The room was nice and clean. The bed, shower and TV were all excellent. Prices were about average for this type of hotel. I would definitely stay here again.More

Thank fun1972
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 22 March 2018

Dear fun1972, Thank you for taking the time out of your busy day to fill out a survey. I would like to thank you for your business, it is a loyal guest like you that make working for Hilton Garden Inn Omaha East/Council Bluffs such...More

Reviewed 15 March 2018

We booked a suite at the hotel and when we got there we were put in a room that was not a suite. When we went to the front desk and showed our reservation information we were told that they did not have suites and...More

Thank 43jjj
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 16 March 2018

Dear 43jjj, Thanks for taking the time out of your busy day to write a review about your recent stay with us. I do apologize we didn't live up to the expectations that you deserve when staying at my hotel. I am glad I was...More

Reviewed 25 February 2018 via mobile

The room was clean. I always appreciate that more than anything. The room above us overflowed their tub and we had water coming through the ceiling. We were left to clean it up ourselves and then they never did bring us the replacement towels we...More

Thank shelsmiles
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 27 February 2018

Dear Shelsmiles, Thanks for taking the time to fill out a survey about your recent stay with. I do apologize for the service you received at my hotel as this is unacceptable and I will be talking to my staff about these comments. If you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$116 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (36)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (9)
Questions & Answers
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richcannon7
15 May 2016|
AnswerShow all 4 answers
Response from Martyn G | Reviewed this property |
NOpe. You hav eto pay like 12 bucks for it
0
Votes
richcannon7
15 May 2016|
AnswerShow all 3 answers
Response from gilliwag | Reviewed this property |
No it does not. They do offer an all you can eat breakfast for $9.95. Eggs, omelets, waffles all prepared to order. Very good.
1
Vote
nikidcc
10 May 2015|
AnswerShow all 3 answers
Response from Ange J | Reviewed this property |
The room we stayed in had a safe in the closet.
0
Votes
Room Tips
"Next to the casino"
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"big Our handicap room was a long walk to the elevator. If that's a issue you may want to ask for a room..."
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"All rooms appeared good to me."
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"back side of the hotel is more quiet."
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