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Hampton Inn Council Bluffs

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Hampton Inn Council Bluffs
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356 Reviews from our TripAdvisor Community

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Showing 354: English reviews
United States
Reviewed 2 days ago NEW

A group of people next door was very noisy. Guest service agent brought me keys to another room very promptly. I was put in a quiet room at the end of the hallway. I was very satisfied with the new room and how quickly service was delivered. Clean air, clean room and very nice decor - the key drop box...

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Helpful?
Thank Anne C
New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

My husband and I recently took a cross country trip to visit many of our national parks. We like the Hilton brand and tried to stay at Hampton Inns whenever or wherever we could. However we discovered that not all Hampton Inns are the same. Similar yes, the same, no. The Council Bluffs Hampton Inn happened to be one of...

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Helpful?
Thank Pam G
About Hotel's Favourite Review
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Pam G, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Expedia. I am so happy to hear that our property was one of your favorites throughout your cross country trip. I am also pleased you were able to enjoy the view of the river and that the couch was just...

Kansas City, United States
Reviewed 6 days ago NEW

Everything went very well. The online check-in and room choice was great. My room was very clean, comfortable, and quiet. I enjoyed the pool and the breakfast. I had a nice view of the river from my room. The staff is very helpful.

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Helpful?
Thank 48shannar
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Shannar, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar and for the Great review. I am so pleased that you enjoyed the pool and breakfast and that you were put in a room facing the river. I do agree it does make for a very nice view. I thank you again...

Omaha
Reviewed 3 weeks ago

Nice stay, didn't stay long enough to enjoy the breakfast, used shuttle service which was greatly appreciated. Hope to return soon. Thanks for all the help you gave us to continue on our Vacation!!!!!

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Thank jameshN4537QX
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear James, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor and for the GREAT review. I am happy to hear you were able to utilize our shuttle service and that we were able to help you continue on your vacation. I hope you come to stay again in the future....

Albion, Nebraska
Reviewed 10 January 2017

We typically stay at this hotel a few times a year, we always have good experiences! It is so handy that you can walk all the way to Ameristar without having to go outside. Great value for the price! I would recommend it to anyone.

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Thank 808shaunab
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear 808shaunab, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. It is nice to hear that our location works well for you. I do agree that it is great to be able to walk to the casino with out ever having to step foot outside especially when it is so...

Glenwood, Iowa
Reviewed 5 January 2017

The location was great, staff were excellent, rooms were clean. As a Hilton honors member I was recognized. I would recommend and stay here again. Lots of great amenities provided that I may use next time.

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Thank carolrD533EC
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Carol R, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. It is great to see that you had an excellent experience and that the staff, rooms, and location were all great. We truly appreciate all of our Hilton Honors member and their continued loyalty to the brand. I hope...

Kansas City, Missouri
Reviewed 4 January 2017

Upon arrival there was a terrible leak in the bathroom which required a room change AFTER we had unpacked! Refrigerators in both rooms never worked. Called maintenance twice...refrigerator never did work. Thankfully it was pretty cold outside and we were able to use open window for cold drinks.

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Thank Kathy E
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Kathy E, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so sorry for the issues with both your bathroom and the refrigerators. I can assure you the issues have been addressed by our staff. I am pleased I was able to speak with you concerning the issues...

Washington il
Reviewed 2 January 2017

Breakfast was horrible. I've never had bad scrambled eggs at a hotel until this visit. The eggs seemed to be like a tapioca pudding texture after chewing. After throwing them away, I decided on cereal. The warm milk didn't help. Room and hotel were clean. Staff were nice and welcoming.

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Thank I4433NRdarrenm
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear I4433NRdarrenm, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I would like to apologize that you were unable to enjoy the complimentary breakfast. I will definitely address the eggs we provide and see if we can improve the quality. I do however appreciate your kind words regarding your room...

Sioux Falls, South Dakota
Reviewed 21 December 2016

The Hotel was very clean and the beds were very comfortable. It looks like it is a newer hotel or has been renovated rescently. The staff was very polite and extremeley helpful. I would reccomend this hotel to stay or hold small business meetings.

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Thank jamesbN1347OX
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear James, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. It is wonderful to see that you had and excellent stay with us and that your room was very clean and comfortable. I will share your kind words with my entire team and thank them for a job well done....

Reviewed 20 December 2016

We were driving across Nebraska and stopped for the night. I would stay again - it was an excellent hotel. Next to a casino and lots of food options close-by. Rooms were very well appointed and clean.

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Thank 893hollyc
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear HollyC, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so pleased to see you had and excellent stay with us and that you thought our rooms were well appointed and clean. We as a team strive to provide all of our guests with a clean and comfortable...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Council Bluffs

Address: 2204 River Road, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: $158 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Council Bluffs 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Expedia and Travelocity so you can book your Hampton Inn Council Bluffs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Hampton Inn
Hotel Style:
#3 Romantic Hotel in Council Bluffs
#5 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Council Bluffs staff and other travellers.
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Questions? Get answers from Hampton Inn Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton now offers early on line check-in which allows you to select a room. Suggest you pick a room on the back side, overlooking the river.”
 of 5 bubbles richm369, 24 Oct 2016 | Read review
“Top floor, facing the river (I think that means even numbers)”
 of 5 bubbles ChicagoAaron, 12 Oct 2016 | Read review
“We like the higher floors away from elevators”
 of 5 bubbles VickiA156, 8 Sep 2016 | Read review
“Rooms on back side of hotel have better views that face the river.”
 of 5 bubbles Kevin_and_Emily, 8 Jun 2016 | Read review
“Go to another hotel for a good room.”
 of 5 bubbles qbaird, 7 May 2016 | Read review
5 of 5