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Red Roof Inn & Suites Council Bluffs

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Red Roof Inn & Suites Council Bluffs
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157 Reviews from our TripAdvisor Community

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Showing 157: English reviews
1 review
Reviewed 3 weeks ago via mobile

Great service, and staff. Katie was very polite and helpful. By far the best red roof in that I have ever stayed in. Very clean and cozy. I will definitely stay here again. Great location very close to restaurants and stores.

Helpful?
Thank marceloperme
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback and kind words! We are pleased you found our staff to be friendly and helpful and our rooms to be comfortable and clean! Hope to you see you again soon! Thanks again, Dalton More 

Knoxville, Tennessee
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

The rooms are a bit larger than a normal red roof. However when I came I had to wait 15 minutes for somebody to come to the desk so I could check in, then I was given the wrong key to the room, I had no towels and a friend of mine had no washcloths. Then my key did not... More 

Helpful?
Thank DouglasStauffer
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback. I am sorry your experience did not meet your or our expectations, we strive to make every guests' stay comfortable and enjoyable. We hope you will give us another opportunity to meet your needs. Thank you for your business and and hope to see you again soon! Thanks again, Dalton More 

Los Angeles, California
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016 via mobile

3 star rating taking the low cost of this motel under consideration. If you are driving through and need a pet-friendly place to stay - this is a fine option. Breakfast was standard although some eggs or additional protein source would have been welcomed. Clean room with some wear and tear.

Helpful?
Thank Patricia L
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback, our renovations are complete and our breakfast menu has been updated as well. Thank you for your business and hope to see you again soon! More 

South Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2016

Check-in girl was very nice. Room was basic but clean (room 119). We were traveling to Montana and had driven all day so were exhausted. Fell asleep at about 10 and awoke just an hour later when the people next door slammed their door. They sounded like younger adults having a party. Laughing talking and going in and out of... More 

Helpful?
Thank ElkIvorysGirl
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback. I'm sorry your experience did not meet your or our expectations. We want all of our guests to have an enjoyable and comfortable experience. Obviously, some things are beyond our control when it comes to other guests and misbehavior but we try to address complaints promptly and may have had phone connectivity issues when you... More 

Travellers are raving about these Council Bluffs hotels

Denver, Colorado
Level Contributor
89 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 October 2016

This hotel is located for convenient access to the terrific Omaha Zoo, the Old Market, as well as casinos in the area. There are also stores and restaurants nearby. It was clean and comfortable and the desk personnel were pleasant. The breakfast was pretty good with some hot items. We would stay there again when in the area.

Helpful?
Thank trekkers1983
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback and kind review. We are pleased you found our location desirable and found our rooms to be clean and comfortable! We are also pleased you found our personnel to be pleasant and accommodating. Hope to see you again soon! Thanks again, Dalton More 

Eldon, Missouri
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2016

This was very different than the Red Roofs I had stayed in years ago. This was a spacious suite with a comfortable bed and very very clean!! Easily located by good restaurants and the interstate. Super nice front desk person when I checked in!

Helpful?
Thank Christy B
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your kind words and feedback! We enjoyed having you as a guest and hope to see you again soon! More 

Level Contributor
2 reviews
Reviewed 17 September 2016 via mobile

We booked the three queen bed suite, which was enormous and had a bathroom with a separate shower and tub. The hotel is under renovations, but this room still was very dated and not quite as clean as we might have liked. But overall, the beds were extremely comfortable and we got a great night's sleep.

Helpful?
Thank Melissa C
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback, Melissa. We do indeed have 3 bed room suites that like our other rooms contain flat screen TVs, free wifi, new beds, microwave and refrigerators and more. We are sorry you found the room "dated" but we will be renovating those rooms soon as well. Thanks again for your feedback and hope to see you... More 

Minneapolis, Minnesota
Level Contributor
7 reviews
Reviewed 19 August 2016

We were here for a one night stay on a road trip. The staff was friendly and accommodating. The hotel is right off the interstate but I was not bothered by road noise. The breakfast was typical for this type of hotel: a variety of cold items, a waffle maker, and eggs (recently rehydrated) and sausages. IOW, adequate. The hotel... More 

Helpful?
Thank 1970CAH
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your business and feedback, we appreciate both. We are pleased that you found many aspects of the hotel accommodating and we are working to address the other issues you mentioned. You are correct that we have renovated nearly all of our rooms including large 2 bed suites, as well as 1 bed rooms with pull out couches.... More 

1 review
Reviewed 18 August 2016 via mobile

This hotel is beyond terrible! Our room didn't have smoke detectors, no phone, door didn't lock from the outside, filthy, and I'm pretty sure there was a drug deal going on across the hall. We also noticed that the hall emergency light was broken out. This place was absolutely disgusting!

Helpful?
Thank Katrina D M
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to provide feedback. We regret that your stay was not up to expectations and are taking steps to address your concerns. Security and comfort-ability of our guests are of utmost importance to us. We have recently changed management and are upgrading many things regarding the entire hotel to go along with the extensive renovation... More 

Minneapolis, Minnesota
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 August 2016 via mobile

I will have to say the hotel has improved since our visit a little over a year ago. Most of the renovation is done. The lady at the front desk was friendly and offered our dog a treat. My son was a little disappointed that they didn't have biscuits and gravy for breakfast like we have had in the past.... More 

Helpful?
Thank Frumpydog
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback and thanks for staying with us! We are pleased you found our staff friendly and enjoyed our renovation. We do serve biscuits and gravy on some days, unfortunately not the day of your visit. Hopefully next time and we see you again soon! Thanks again. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn & Suites Council Bluffs is conveniently located on exit 3 of I-80 and I-29 in Council Bluffs, Metro Omaha. The property is adjacent to 1,000,000 square feet of shopping and restaurants, and within a mile of Metro Crossing Mall. This hotel is just minutes from other area attractions like downtown Omaha, Old Market, Mid-America Center, Ameritrade Park, Horseshoe, Ameristar, and Harrah's Casinos, and the Mid-America Center. Other nearby attractions include Henry Doorly Zoo and IMAX Theatre. Newly renovated, the Red Roof Inn & Suites Council Bluffs offers both comfort & convenience at a great price. This pet-friendly, family-friendly hotel offers an indoor pool & hot tub, coin laundry, fitness room, business center, weekly rates and free breakfast (from 6am - 10am), coffee & tea in the lobby. All guest rooms include free WiFi, hair dryer, iron & ironing board, in-room coffee and a 37" flat-screen TV. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Council Bluffs

Address: 500 30th Avenue, I- 80 at Exit 3 Council Bluffs, Council Bluffs, IA 51501 (Formerly Council Bluffs Settle Inn)
Region: United States > Iowa > Council Bluffs
Price Range: $81 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Council Bluffs 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Council Bluffs Settle Hotel Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Council Bluffs staff and other travellers.
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Questions? Get answers from Red Roof Inn & Suites Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are bothered by fresh paint or new carpet smells, ask staff to suggest a room where this is less of an issue.”
 of 5 bubbles 1970CAH, 18 Aug 2016 | Read review
“one in the front will get you away from the freeway noise.”
 of 5 bubbles jeannecass, 11 Jul 2016 | Read review
“all of the rooms that i stayed in, (and i stayed in four rooms i kept extending my stay) were great”
 of 5 bubbles , 27 May 2016 | Read review
“Avoid a room where you have to go in door #1!!!!”
 of 5 bubbles 411warreng, 19 May 2016 | Read review
“any room is great”
 of 5 bubbles angelb951, 29 Mar 2016 | Read review
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