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Country Inn & Suites By Carlson, Council Bluffs

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Country Inn & Suites By Carlson, Council Bluffs
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430 Reviews from our TripAdvisor Community

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Showing 428: English reviews
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Kansas CIty, United States
Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank lorihY2190BN
North Platte, Nebraska
Reviewed 2 days ago NEW

I had a issue with a 3rd party reservation, wrong date.!!! All my fault... Alex and Misty were the front desk associates. They gave me a number to call and what they would tell me to do. Long story short they left me on hold ! Misty and Alex both intervened and saved the day for me. I will stay...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank schickmary54
countryinncb, General Manager at Country Inn & Suites By Carlson, Council Bluffs, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Wausau, Wisconsin
Reviewed 2 days ago NEW

Arrived on a Friday night after having used my AAA travel guide to locate the hotel - only to find that they would not honor the AAA discount and we had to pay full price. When I inquired as to if AAA was aware that they did not fulfill the offer that was in their ad, the clerk became very...

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Helpful?
Thank schmobe
Dexter, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Vickie E
Shenandoah, Iowa
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Lora D
Lakewood, Colorado
Reviewed 1 week ago

Arrived on a Friday for one night after a long travel day. Wanted a good night sleep before another day of driving. Requested an upper floor quiet room. We got the upper floor room but were next door to a loud group partying all a night who also thought it was a good idea to knock on our door about...

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Helpful?
Thank jlmtclark
countryinncb, General Manager at Country Inn & Suites By Carlson, Council Bluffs, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise you encountered during your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

Pierce, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Sue S
Kansas City, Missouri, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Laretha H
Sheldon, Iowa
Reviewed 4 weeks ago

My tour group and I got caught in winter weather last November. Council Bluffs was as close to home as we could get. This property gave us all the rooms they had left and were very accommodating. Everything was great. Staying again with a group at the end of March.

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Thank nillad2016
Chicago, Illinois
Reviewed 4 weeks ago

My son and I stayed at this hotel and I would give it a lovely review for clean rooms, nice staff, okay breakfast, distance to casino and MidAmerica Center. My issue is that I booked this hotel and they required a holding fee ($50). When I just called, three business days and almost a full week after check in, they...

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Helpful?
Thank esjayes2017
countryinncb, General Manager at Country Inn & Suites By Carlson, Council Bluffs, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're doing business in Omaha, visiting loved ones or trying your luck at the area's famous casinos, you can't beat the comfort and convenience offered at the Country Inn & Suites By Carlson, Council Bluffs, IA. The hotel's central location puts you just minutes from Eppley Airfield in Omaha, and the Harrah's and Ameristar casinos are only a short drive away. As an added bonus, the Horseshoe Casino is just across the street from the hotel, making it easy for you to enjoy the region's best games. At the hotel, you can take advantage of numerous amenities and services, including free high-speed Internet access, a heated indoor pool and whirlpool tub, and a complimentary, hot Be Our Guest Breakfast buffet each morning. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Council Bluffs

Address: 17 Arena Way, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: $130 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Council Bluffs 2.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Carlson, Orbitz, Hotels.com, Hotwire, Travelocity and HotelQuickly so you can book your Country Inn & Suites By Carlson, Council Bluffs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Council Bluffs
Country Inn & Suites Council Bluffs Hotel Council Bluffs
Country Inn Council Bluffs
Council Bluffs Country Inn
Hotel Style:
#2 Business Hotel in Council Bluffs
#5 Family Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Council Bluffs staff and other travellers.
4 questions
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Iowa
Centennial, Wyoming, United States
over a year ago
Johnston, Iowa
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at this hotel unless you are part of the casino party crowd.”
 of 5 bubbles jlmtclark, 11 Mar 2017 | Read review
“All rooms were great for my group.”
 of 5 bubbles nillad2016, 22 Feb 2017 | Read review
“We asked for a quiet room which we did get. Needed an extra blanket at night.”
 of 5 bubbles parodyqueen, 7 Feb 2017 | Read review
“They are very accomidating all you have to do is ask! If you want near the pool, just ask!”
 of 5 bubbles 270maryjeank, 1 Nov 2016 | Read review
“Park near one of the doors - it makes it much easier to unload and get indoors!”
 of 5 bubbles marlenet333, 28 May 2016 | Read review
5 of 5