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SpringHill Suites Omaha East/Council Bluffs, IA

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SpringHill Suites Omaha East\/Council Bluffs, IA
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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Start your review of SpringHill Suites Omaha East/Council Bluffs, IA
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Eau Claire, Wisconsin
Reviewed 4 days ago NEWvia mobile

This property is super clean, well appointed. Staff are all very friendly and professional. Beds are comfortable, room was perfect for 5 to sleep in. The breakfast in the morning was delicious, and plentiful. If I ever come back through Council Bluffs/Omaha, this will be the place I will book every time.

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Helpful?
Thank kerit71
Reviewed 1 week ago

Stayed 3 nights. Polite and friendly staff. Rooms are very clean and roomy. Separate living room and bedroom. Had zero problems during stay. Would highly recommend for a weekend getaway. Close to everything you need are want. Did not have it's own restaurant, but did have a Continental breakfast.

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Helpful?
Thank Greg D
Reviewed 1 week ago via mobile

The hotel is great! The staff is great! The rooms have microwaves, fridges, desks, couches, etc. They offer a free breakfast each morning. I went down to the bar one night (which is out in the lobby with minimal hours and no food) - I ordered a dirty martini. The bartender had to look it up in a book to...

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Helpful?
Thank RACTOR
Reviewed 5 February 2017 via mobile

We stayed there overnight while in town for a gymnastics meet. The keys randomly worked in our door. I had them re-keyed twice. I heard others with same problem. TV was not programmed or set up. When I spoke with front desk she said told me how to fix but it did not. I called down to the desk finally...

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Helpful?
Thank Deena F
Edgar R, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for your feedback. I'm glad you were able to secure a room with us during a very high demand time. I'm sorry about your TV situation. Many guests switch the TV input to plug in their own devices and do not put them back when they leave. Our breakfast staff fed over 500 people each day during the...

Mukwonago, Wisconsin
Reviewed 4 February 2017

First the pros - front desk staff was very welcoming and helpful. Housekeeping was very thorough. Even the maintenance team members I ran into were friendly. Downsides...internet issues - at times very slow and other times not working. Surprisingly no available outlets bedside. Carpet had cigarette burns on it which indicates the age of the carpeting. Shower layout odd.

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Helpful?
Thank WIfamily3
Edgar R, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Hello Wlfamily3, Thank you for taking the time out of your busy day to write a review regarding our hotel. We always appreciate honest feedback from our guests as we are always looking for ways that we can improve our service and product. It does come in handy when information like this is shared with the hotel staff while staying...

Chicago, Illinois
Reviewed 7 January 2017

Reception, room cleanliness, and overall service and location were on par with what we expect from a Marriott branded property. The downside was the lack of hot water in the room. According to other reviewers here and elsewhere, this is a recurring problem . We hope they fix it as the property is well sited near the Horseshoe and Bass...

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Helpful?
Thank CRod_USMC
Edgar R, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Hello CRod_USMC, Thank you for taking the time out of your busy day to write a review regarding our property. We always appreciate honest feedback from our guests. I appreciate your positive comments regarding our location, reception, cleanliness and overall service. Our property did have an issue with hot water a few months ago, a change in water boilers was...

Baltimore, Maryland
Reviewed 26 December 2016

Nice hotel and very clean. Staff were exceptionally friendly and helpful. Staying here was a pleasure. Breakfast selection was excellent and delicious. Guest rooms, halls and lobby area very attractive. I recommend this property without hesitation.

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Helpful?
Thank CoastalFargo
Reviewed 21 December 2016 via mobile

Stopped for the night after driving from Denver. They offer a suite there are 6 of us. Room was clean and big enough for us all. Staff was friendly and attentive. We needed sheets for the pull out and they brought them within 5 minutes of the request. They were quick to offer suggestions for dinner. Pretty easy on and...

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Helpful?
Thank Amy K
Windsor, Colorado
Reviewed 13 December 2016

Had a quick trip to Des Moines and stopped in Council Bluffs on my journey. As a regular guest to Marriott properties, i'm very familiar with SpringHill Suites. Was nicely greeted and my keys were ready. It was late and headed for bed, or so I thought. The room was clean, but cold. The thermostat was not very responsive and...

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Helpful?
Thank Tvsalesman
Edgar R, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Hello Tvsalesman, Thank you for taking the time out of your busy day to write a review about your stay with us at the SpringHill Suites Council Bluffs. I'm glad to hear that your check in experience was fast and flawless and were greeted warmly. I would love to know the room that you stayed in so that we can...

Omaha, Nebraska
Reviewed 7 December 2016 via mobile

I stumbled across this hotel while looking for a room large enough for my daughters and me. Not only was it perfect due to the free breakfast but it also provided good interstate access to get into Downtown Omaha.

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Helpful?
Thank Sean W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 

Additional Information about SpringHill Suites Omaha East/Council Bluffs, IA

Address: 3216 Plaza View Dr, Council Bluffs, IA 51501-7481 (Formerly SpringHill Suites Council Bluffs)
Region: United States > Iowa > Council Bluffs
Price Range: $154 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Omaha East/Council Bluffs, IA 3*
Number of rooms: 151
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites
Hotel Style:
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Omaha East/Council Bluffs, IA staff and other travellers.
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2 months ago

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Questions? Get answers from SpringHill Suites Omaha East/Council Bluffs, IA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shuttle available to/from the Horseshoe - nice!”
 of 5 bubbles CRod_USMC, 7 Jan 2017 | Read review
“get a room not facing the highway”
 of 5 bubbles UTLAWgrad, 31 Oct 2016 | Read review
“all are good”
 of 5 bubbles Lawbar2013, 26 Oct 2016 | Read review
“Request a room not facing the freeway.”
 of 5 bubbles philipg7, 17 Oct 2016 | Read review
“At checkout, ask for an inspection of your room to avoid unwarranted charges”
 of 5 bubbles 393scottj, 18 Jun 2016 | Read review
5 of 5