Best Western Crossroads Of The Bluffs
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US$269
Fully refundable before 17/06/23
US$269
US$262
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About
#20 of 28 hotels in Council Bluffs
Location
Cleanliness
Service
Value
Located in Council Bluffs,IA, the Best Western Crossroads Of The Bluffs is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Vending machine
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Cable / satellite TV
Whirlpool bathtub
Iron
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Hindi
Location
38Car recommended
Grade: 38 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
2216 27th Ave, Council Bluffs, IA 51501
Getting there
Car HireSee all Council Bluffs car hire
89Reviews0Q+A6Room tips
Reviews
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Our toilet was clogged. The maintenance person came and said he “would fix it tomorrow”. There was no drain cover in the bathtub. The front desk person said he would get back to me about it and never did.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 4 weeks ago
On behalf of our team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We felt super safe, during the lifting of covid restrictions, staying at Best Western. We had two dogs with us, so it was most important to find a place that would allow them. The room was clean, cool, and comfortable. We ordered delivery and it was no problem for the delivery driver to leave food at our door, as we're still playing things as safe as possible. We were splitting up a VERY long drive, and it was a comfortable place to relax and rest before the second leg of our trip.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 17 Jun 2021
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We met friends for an overnight visit and were extremely happy with the room and service. Breakfast was very nice and great way to start the day. We didn't take advantage of the pool or exercise room because we wanted to talk and visit with our friends, whom we hadn't seen in several years.
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
Rooms
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 26 Apr 2023
Dear nebmrso, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 712-322-3150. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Rana General Manager Best Western Crossroads of the Bluffs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff and easy check-in. This hotel is older but everything has been updated and replaced. CLEAN!! New flooring, furniture, bedding and bathroom. New hair dryer, coffee Pot, microwave and refrigerator. Very comfortable bed and fluffy towels. One of the best hotel breakfast I have experienced with fresh scrambled eggs, sausage, potatoes, waffles, cereal and various pastries. Nice dining area with new tables and a seating area with sofa, chairs and fireplace.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Nice big parking lot. No elevator but only two floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 30 Apr 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 712-322-3150. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Rana General Manager Best Western Crossroads of the Bluffs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing sleep!! On our way thru from Denver to WI. King size bed was the best. Huge tv, fridge, and nice furniture in the room. Clean, no smells! Big free breakfast display with hot protein items, make your own yogurt parfait, and much more. Staff was clean cut, professional and friendly. All at an affordable price. We will be back on future travels. Well done!
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: Huge lot for parking. Two blocks off I-80 in an industrial type area, but we felt completely safe.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 10 Apr 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was dirt and dust all around the beds and tables. Someone wrote all over the phone. The worst part was the smell, it was horrible. We had to spray air freshener just to stay in the room. Also, all the cars in the parking lot ended up covered in black dirt.
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 3 Apr 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 712-322-3150. Sincerely, Rana General Manager Best Western Crossroads of the Bluffs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noisy , dull drab, paint peeling, rusty doors, crusty hallway carpeting. Should have turned around and left, but was too tired to go anywhere else. Food for breakfast was disgusting. All bakery items were stale.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 23 Mar 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smelled like smoke and tv didn't work. Had to reset the wireless 3 times in an hour to even watch one show on cable tv. Located right behind truck stops and had what looked to be a homeless persons tent in the trees behind where the semis park.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 22 Mar 2023
On behalf of our team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a perfect stay here. The check-in was fast and accurate. We asked for a quiet room. Our room was spacious and clean. The bed was so comfortable. The free breakfast was amazing, including a friendly hostess who kept the area clean and well stocked. We highly recommend this Best Western!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 17 Mar 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was looking for an affordable option for a 3 night stay, yet I'm used to the amenities and service of 4 or 5 star hotels. This location was pleasantly better than I'd hoped. All the staff were very helpful and pleasant, eager to serve for sure. The common area's were spacious, furnished, and decorated nicely. The pool area is very nice and even had a heater that extend the length of the pool. This is much bigger than normal hotel pools too. Breakfast was good and well maintained too. The only thing lacking was the fitness center. You're not going to have a lot of work-out options, so I had to fall back on my calisthenics routine and that was fine too. Great Job Owners & Staff, Keep up the Great work!!
Read more
Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abdul Rana, General Manager at Best Western Crossroads Of The Bluffs
Responded 7 Mar 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$88 - US$156 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
107
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Claim Your ListingBEST WESTERN CROSSROADS OF THE BLUFFS: UPDATED 2023 Hotel Reviews, Price Comparison and 36 Photos (Council Bluffs, IA) - Tripadvisor
Frequently Asked Questions about Best Western Crossroads Of The Bluffs
Which popular attractions are close to Best Western Crossroads Of The Bluffs?
Nearby attractions include Whiskey Roadhouse (0.8 km).
What are some of the property amenities at Best Western Crossroads Of The Bluffs?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Crossroads Of The Bluffs?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Best Western Crossroads Of The Bluffs?
Guests can enjoy free breakfast, free instant coffee, and a snack bar during their stay.
Is parking available at Best Western Crossroads Of The Bluffs?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Crossroads Of The Bluffs?
Conveniently located restaurants include Texas Roadhouse, The Salty Dog Bar and Grill, and Jack Binions Steak House.
Are there opportunities to exercise at Best Western Crossroads Of The Bluffs?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Best Western Crossroads Of The Bluffs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Crossroads Of The Bluffs offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Crossroads Of The Bluffs?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Best Western Crossroads Of The Bluffs?
Many travellers enjoy visiting Gerald R. Ford Birthsite and Gardens (7.0 km), Kanesville Tabernacle (4.3 km), and Fred Astaire's Birthplace (4.4 km).