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Best Western Crossroads Of The Bluffs

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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398 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Grand Island, Nebraska
Reviewed 2 weeks ago

Check in clerk was very nice and explained how to easily maneuver around the confusing layout. Room was to small for two beds. Appearance was old, ironing board was old and in bad shape. Hard to adjust water temp, towel rack was falling out of the wall.

Review collected in partnership with Best Western
Thank jessicawZ9989YU
Winnipeg, Canada
Reviewed 11 April 2017 via mobile

When we head south for the winter we always stay here for our first night. It is very comfortable, clean and friendly staff. They also have a very good breakfast. We look for a hotel that is affordable as we are Canadians and with the dollar difference it comes out quite a bit more.

Thank 637DebbieA
About Hotel's Favourite Review
Council Bluffs, Iowa
Reviewed 2 weeks ago

Very disappointed in our stay. Totally over priced, the room smelled and poor lighting, found ANTS all of the room. The pool area smelled and was very hot, it was an enclosed area with no ventilation.

Review collected in partnership with Best Western
Thank J8391JWjuliea
Waseca, Minnesota
Reviewed 3 weeks ago

The first thing I noticed when I got to the room was that the door wasn't latched shut. After I went in, I really had to push it shut with all my weight to get it to latch. There was a nice work desk and a comfy chair, but very few plug-ins, only a couple available for charging phone, tunes,...

1Thank NoDakker
New Fairfield, United States
Reviewed 4 weeks ago

there were ants, especially flying ants, in the bathroom in the morning. This would fit my description of a "flea bag" hotel. Also, the bathtub would not drain after taking a shower. Location was good for me since I needed to travel south. Close location to casinos and to a barbeque restaurant.

Review collected in partnership with Best Western
Thank jameshW9321OF
Atlanta, Georgia
Reviewed 4 weeks ago

I have stayed there before. Very nice Hotel and very nice people. When I Checked in the gentleman who checked me in was very nice and helpful. I needed to was some clothes and he showed me where the laundry room was. Also he gave me soap detergent to use as well. Plenty of restruants in the area. Real nice...

Review collected in partnership with Best Western
Thank 324frederickc
Reviewed 4 weeks ago

This is another new BW for me. As always I select a property that is close to the Games venue. I had very easy access to the venue from the Crossroads so there was no rush to get there and I had time to partake of the awesome breakfast and also use the exercise room, which had just what I...

Review collected in partnership with Best Western
Thank Ken B
Rock Springs
Reviewed 16 April 2017

Booked my room a month in advance, when I got there hotel was over booked ,so they had only a few smoking rooms left at 1st they said i could go to another hotel or they would comp my room if I wanted to stay in a smoking room ( they are disgusting & repulsive smelling we had spiders, sink...

1Thank W4263RKjenniferh
Winnipeg, Manitoba, Canada
Reviewed 10 April 2017

The rooms are exceptionally clean and the pool was in a pretty cool add on building which I assumed was once on the outside. The hot tub was not working at the time but the breakfast in the morning was really good. Hot food, good coffee, and an overall great place to stay

Thank Curtis B
Kansas City, Kansas
Reviewed 3 April 2017

The hotel was very clean, Jeff was working the front desk and took very good care of us. The breakfest was ok, not great, not bad... The room was clean and stocked, however the A/C unit didnt cool very well and was very loud.

Thank K S

29 photos of this hotel

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Hotel & Grounds (5)
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Room/Suite (3)
Other (9)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about Best Western Crossroads Of The Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501-6953 (Formerly BEST WESTERN Crossroads of the Bluffs)
Region: United States > Iowa > Council Bluffs
Price Range: $114 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Crossroads Of The Bluffs 2.5*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#6 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Crossroads Of The Bluffs staff and other travellers.
2 questions
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Des Moines, Iowa, United States
1 month ago
San Antonio, Texas
over a year ago

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Questions? Get answers from Best Western Crossroads Of The Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only reason I gave it 1star was because I had to enter something”
W4263RKjenniferh, 15 Apr 2017 | Read review
“Great indoor pool bring a bathing suit”
stevene254, 26 Oct 2016 | Read review
“I wouldn't recommend this place until they advertise "new and improved."”
lc69, 11 Oct 2016 | Read review
“request not to be placed near kids or you will be up all night.”
proniteguy, 5 Oct 2016 | Read review
“No elevator so if possible, get a ground floor room if you have a lot of heavy luggage.”
JeffS134, 22 Jul 2016 | Read review
5 of 5
US$83* /night
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Prices are for 1 room, 2 adults
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