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BEST WESTERN Crossroads of the Bluffs

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BEST WESTERN Crossroads of the Bluffs
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377 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Crossroads of the Bluffs
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Showing 376: English reviews
Littleton, United States
Reviewed 25 July 2016

I have stayed at many BW hotels and was very pleased. I was very disappointed with this location. The room was damp and warm. The bathtub drain didn't drain. The hallway was very hot and as I walked to the lobby the halls were cooler. There was no security at the entrance on my end of the hotel.

Review collected in partnership with Best Western
Thank Linda G
Reviewed 24 July 2016

We prefer BW hotels because of their overall quality. This hotel did not disappoint. Clean comfortable room, plenty of amenities and a good breakfast to start the morning. There's also a shuttle service to the nearby casinos, and I think they'd go to other nearby places. We'd definitely stay here again.

Review collected in partnership with Best Western
Thank DrummerElders
Reviewed 23 July 2016

Check -in staff was very friendly. Lobby was nice and clean and had a good atmosphere. The room itself was clean and very nice. Draw back was the parking lot which is very poor condition and the corridors between the rooms really needs to be clean up and dated. Pool area was like a very hot sauna temp wise.

Thank Ronald M
McMinnville, United States
Reviewed 23 July 2016

What a welcoming Front Desk courtesy of Jeff. By the time the stress-less check-in was completed I can honestly say we felt wanted! That has never happened to us before. The bed was very comfortable. Nice to start a new day with a restful night paving the way. The Lobby Women's Room was so spotless and tasteful that I'd give...

Review collected in partnership with Best Western
Thank Loredana W
Mesa, Arizona
Reviewed 23 July 2016

Front desk clerk was very friendly and helpful. Room was very clean. Only complaint would be the pillows. Five 1' x 1' squares that were too soft, very uncomfortable when stacked and worse when I tried to fold one in half. Also wish the toilet seat was a little higher off the floor. A little uncomfortable at times. Air conditioner...

Thank Jeff S
Ottawa, Illinois
Reviewed 18 July 2016 via mobile

We have stayed here in the pass while driving through Council Bluffs and knew that they accepted pets so we chose to stay again. Our room was near an exit so there was a lot of traffic which made for a noisy stay. Also, the jacuzzi was out of order so that was disappointing. On the plus side the room...

Thank AnnaNJohnny
Palmdale, California
Reviewed 13 July 2016

The employees were all wonderful. The rest was terrible. We payed $161 a night (normal price $89 a night), booked for 7 nights checked out 4 days early. We ended up at the Western Inn down the road $40 a night cheaper & a great hotel all around. I would not have had a problem with the price I booked...

Thank cathycA1680TU
West Des Moines, United States
Reviewed 11 July 2016

Could not be more satisfied with my stay here. The staff went above and beyond to insure my comfort and to meet my requests. The location of the hotel was great for my business commute and the hotel amenities were also excellent. Will definitely be staying here again on my next trip to Council Bluffs!

Review collected in partnership with Best Western
Thank Mirza B
Reviewed 11 July 2016 via mobile

Great staff and centrally located to a lot of restaurants. They have a shuttle to take you anywhere within 5 miles of hotel. Pool was clean, but very hot inside pool room. Warning... No elevator to 2nd floor. Breakfast was your regular hotel breakfast. Did have homemade omelette though, was a nice change.

Thank Don J
Reviewed 9 July 2016

Our room was clean and just what we expected. They had free wifi and free breakfast. The room had a microwave and small fridge in it as well. The room and breakfast was average. The price was higher than normal but that was because of several events in the area. The staff was very friendly. Booking Warning: I booked this...

Thank James V

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: $105 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#6 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crossroads of the Bluffs staff and other travellers.
1 question
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San Antonio, Texas
over a year ago

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Questions? Get answers from BEST WESTERN Crossroads of the Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great indoor pool bring a bathing suit”
 of 5 bubbles stevene254, 26 Oct 2016 | Read review
“I wouldn't recommend this place until they advertise "new and improved."”
 of 5 bubbles lc69, 11 Oct 2016 | Read review
“request not to be placed near kids or you will be up all night.”
 of 5 bubbles proniteguy, 5 Oct 2016 | Read review
“No elevator so if possible, get a ground floor room if you have a lot of heavy luggage.”
 of 5 bubbles JeffS134, 22 Jul 2016 | Read review
“Stay away from rooms that are connected to the pool area.”
 of 5 bubbles cathycA1680TU, 12 Jul 2016 | Read review
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