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Holiday Inn Express and Suites Des Moines Downtown

84 reviews
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Traveller (30)
Room & Suite (25)
Dining (7)
Overview
  • Excellent71%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express and Suites Des Moines Downtown
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Reviews (84)Write a Review
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LanguageEnglish
58
18
4
2
2
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All reviewsfree shuttlestaff was extremely helpfulwould stay here againsliding glassworkout roomdesk and chairrestaurants barsshuttle servicenewer hotelgray's lakebusiness areafridge and microwaveuntil midnightsculpture parkwells fargo centerwithin milesfree weights
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1 - 5 of 84 reviews
Reviewed 2 weeks ago via mobile

This hotel is a great property. Everything is very clean and new. Staff was nice. Breakfast was delicious with many options. Located close to downtown. The bathroom was clean, no peeling paint like you see a lot of times. Would stay here again in a...More

Thank Topher J
Response from Rossie W, General Manager at Holiday Inn Express and Suites Des Moines DowntownResponded 2 weeks ago

Thank you for choosing the ne Holiday Inn Express & Suites Des Moines Downtown. My staff and I are very proud of our property and we love to share it with our guests. We look forward to welcoming you back. Safe Travels- Rossie W

Hotel's Favourite
Reviewed 4 November 2017 via mobile

If this new property is any indications of the direction that IHG is going, we are going o continue o follow. What a pleasant stay. New, clean, quiet and comfortable. Easy access to downtown attractions and short hop to the airport.

Thank TheBuckeye
Response from Rossie W, General Manager at Holiday Inn Express and Suites Des Moines DowntownResponded 8 November 2017

Thank you for choosing the ne Holiday Inn Express & Suites Des Moines Downtown. My staff and I are very proud of our property and we love to share it with our guests. We look forward to welcoming you back. Safe Travels- Rossie W

Reviewed 20 November 2017

Hands down - one of the best hotel stays we've had in quite awhile! Came into town for a show; wanted a place close by to stay afterward - what a great surprise! Shuttle bus is ready to get you where you need to be,...More

Thank Ron K
Response from Rossie W, General Manager at Holiday Inn Express and Suites Des Moines DowntownResponded 21 November 2017

Thank you for your review of your stay with us. My staff and I are very proud of the hotel and we love to share it with our guests. Please come back to see us again, and next time please do try the beautiful pool...More

Reviewed 4 November 2017

This hotel is amazing. The staff here are incredibly pleasant, professional and helpful. In my experience, this is one of the best hotels for service. I showed up early but they immediately offered to find me a room, apologizing that they didn't have one ready....More

Thank Maus D
Reviewed 3 November 2017 via mobile

Very nice facilities. It’s located outside of downtown. The staff was very polite when we checked in and in the evening. When we were checking out it seemed like the desk clerk just wanted us to leave so she could carry on her conversation with...More

Thank rmmitch
Response from Rossie W, General Manager at Holiday Inn Express and Suites Des Moines DowntownResponded 6 November 2017

Thank you for your feedback. We work hard to make sure that our guests enjoy their time with us and your input helps us do that. We do hope that you will visit us again the next time you come to Des Moines. Sincerely- Rossie...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$131 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (25)
Dining (7)
Questions & Answers
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Ursula R
15 July 2017|
AnswerShow all 3 answers
Response from Ron M | Reviewed this property |
dont think so sorry but call them to ask. thanks
0
Votes
Mom12084
22 February 2017|
AnswerShow all 5 answers
Response from Lowski_99 | Reviewed this property |
Yes. Completely free.
0
Votes
sfkreger
8 June 2016|
Answer
Response from herminator | Reviewed this property |
Yes it does
0
Votes
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12
Room Tips
"Ask for a room with a view of the vacant lot. Not sure if there are rooms with view of skyline, but those..."
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"liked the view from the 4th floor."
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"Fourth floor with a view"
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"fair prices and free shuttle service to where ever you want to go"
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