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Hyatt Place Des Moines Downtown

720 reviews
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Traveller (37)
Room & Suite (14)
Dining (10)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“valet parking”(59 reviews)
“great hotel”(38 reviews)
“valet service”(16 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hyatt Place Des Moines Downtown
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (720)Write a Review
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Show reviews that mention
All reviewsvalet parkinggreat hotelvalet servicetwo queen bedscorner roomwithin walking distancethe entire staffwould highly recommend this hotelsitting areathe shuttle drivergreat stayhot breakfastfree breakfastbusiness tripdefinitely stay here againoatmealrooms are spacious
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111 - 115 of 715 reviews
Reviewed 3 April 2017

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Review collected in partnership with Hyatt Hotels
Thank G3225COcourtneyc
Response from Andy H, Front Office Manager at Hyatt Place Des Moines DowntownResponded 9 April 2017

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Reviewed 1 April 2017

The room was delightful! Service was fabulous! Beds were comfortable! The kids enjoyed the amenities. Valet service was extremely helpful! Everything was top notch. We would highly recommend staying here.

Review collected in partnership with Hyatt Hotels
Thank Lisa D
Response from Andy H, Front Office Manager at Hyatt Place Des Moines DowntownResponded 7 April 2017

Thank you for sharing your recent experience with us, I am sincerely grateful for the feedback you have given. I am pleased to hear your received excellent service from all of our team members. We hope to see you again in the future.

Reviewed 1 April 2017

Business trip, easily accessible, staff very inviting and friendly. I thoroughly enjoyed my stay and would definitely recommend it to anyone visiting the downtown Des Moines area and will certainly stay again if I come back to Des Moines

Review collected in partnership with Hyatt Hotels
Thank 231shellya
Response from Andy H, Front Office Manager at Hyatt Place Des Moines DowntownResponded 7 April 2017

Thank you for taking the time to share your experience with us, I appreciate the feedback you have given. I am delighted to here you would return to us again in the future! We look forward to seeing you again.

Reviewed 1 April 2017 via mobile

Stayed at the Hyatt for work - the hotel provides hot breakfast, complementary internet and shuttle services. There is a small fitness center and a bar in the lobby. The hotel is connected to the skywalk, rooms are spacious with aging decor. Lots of work...More

1  Thank Jimmy_OhioState
Response from Andy H, Front Office Manager at Hyatt Place Des Moines DowntownResponded 7 April 2017

Thank you for taking the time to share your experience with us. We appreciate all feedback given. We hope to see you again the enxt time you find yourself in the Downtown Des Moines area.

Reviewed 30 March 2017 via mobile

Great motel within walking distance to Wells Fargo Arena. Safe well lit streets with plenty of foot traffic after the concert. I would feel completely safe by myself or with kids. Pay the $18 for valet because you will not find cheaper parking that is...More

1  Thank the5kites
Response from Andy H, Front Office Manager at Hyatt Place Des Moines DowntownResponded 1 April 2017

Thank you for sharing your feedback with us, I greatly appreciate you taking the time to do so. I am glad you were able to take advantage of our valet parking and complimentary breakfast! We look forward to seeing you again in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Multilingual Staff
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Restaurant
Details
Price range
US$131 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (14)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ujvala G
5 June 2017|
Answer
Response from dreamreels | Reviewed this property |
Honestly, not sure if my race or ethnicity was anything to do with the way we were treated. Because, the two 'erring' hotel staff members I feature in my review did not belong to the same race. I hope you get the point.
0
Votes
Laura L
1 June 2017|
AnswerShow all 5 answers
Response from brinabrauny | Reviewed this property |
Yes we stayed at three different ones and they all had refrigerators
0
Votes
Hales713
13 March 2017|
AnswerShow all 5 answers
Response from Daniel W | Reviewed this property |
No pool but they have a workout room. Most downtown hotels here don’t have pools because many of the guests are in town for business and not vacations.
0
Votes
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123
Room Tips
"Be aware can check if construction is still ongoing around the hotel"
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"Corner room!"
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"corner rooms are bigger"
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"Best views towards the east or south"
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