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Embassy Suites by Hilton Hotel Des Moines Downtown

1.6 km from Des Moines centre
  • Free Wifi
  • Breakfast included
  • Pool
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101 East Locust Street, Des Moines, IA 50309
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929 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Des Moines Downtown
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Showing 921: English reviews
Binghamton, New York
Reviewed 15 June 2016

The staff went above and beyond during my stay for Des Moines Pride. On Sunday after marching in the parade, they helped me to cool down before heading to the airport. Very attentive and concerned. They provided me with cold water and also allowed me to get in a cool shower after marching in the parade in 94 degree temps.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rfanderson592
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear rfanderson592 - Thank you for the great comments - Sincerely, Skip Hammerman General Manager

Grand Bend, Canada
Reviewed 12 June 2016

Great staff, handy shuttle service which runs between 4-11pm .Super evening reception with a wide selection of drinks, friendly staff who are generally concerned about you winding down after a tough day . . Good value . Situated close to downtown .

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stephentK4578UI
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear stephentK4578UI - Thank you for the kind comments and thank you for your business! Sincerely, Skip Hammerman General Manager

Surprise, United States
Reviewed 7 June 2016

I have stayed at this hotel every time I fly into Iowa. I have always had an outstanding stay, and would not change to another hotel. The personnel and atmosphere of the hotel are always 1st class in every way.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David H
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear David H - Thank you for the great review! Skip Hammerman General Manager

Pewaukee, Wisconsin
Reviewed 6 June 2016

The property is modern and lively with great access to the east village area on foot and the rest if Des Moines by car. Had some issues connecting to the complimentary wifi the first two days but it worked fine on the last day of my stay. Breakfast was excellent and definitely the highlight of this stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Andrew O
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Andrew O - Thank you for your business, I am sorry about the difficulties you experienced with the internet connection. We look forward to your return visit to Des Moines. Sincerely, Skip Hammerman General Manager

Urbandale
Reviewed 3 June 2016 via mobile

Overall great experience! The staff was very helpful, the room, including the view, was amazing! The Managers reception and breakfast were both great! Within walking distance to Wells Fargo and many other restaurants and bars. We had a great time! I will definitely be back.

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Helpful?
Thank Gerri B
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Gerri B - Thank you very much for the fantastic comments - I am glad you had a great stay with us. Sincerely, Skip Hammerman General Manager

Epworth, Iowa
Reviewed 1 June 2016

We stayed here for State track. We heard thru others staying they have a shuttle that will take you to Drake stadium which would have been nice to take advantage of but we were not able to check into our room early. The hotel is very nice. We requested an upgraded room and did receive that but in my opinion...

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Helpful?
Thank Kate H
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Kate H - Thank you very much for staying with us! I am glad you enjoyed our great breakfast and the evening reception. I am sorry you did not find a great value in our premium floor offerings and that you had difficulty with the internet connection. I do hope that you will return - we look forward to...

Moline, Illinois
Reviewed 1 June 2016

Our family enjoyed the amenities at this hotel, especially the large suites and excellent breakfast. Staff was friendly and helpful. Only issues we experienced were with parking, where the lot was full when we arrived back after evening plans. Bed was a little soft for my liking but not unbearable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank CB5557
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear CB5557 - I am glad that you enjoyed our two room suite and the complimentary cooked to order breakfast! I am sorry about the parking difficulty you experienced. Sincerely, Skip Hammerman Genetral Manager

West Des Moines, IA, United States
Reviewed 31 May 2016

Great hotel, ideal location, very relaxing after a long plane ride. I'm a loyal HHonors member and they treat their members very well. I've been a loyal fan of Hilton and I must admit that it has met my expectations. Truly a 5 star hospitality hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank James B
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear James B - I appreciate the 5 STAR rating and the nice words. I hope that we will see you back at the Embassy Suites by Hilton Des Moines Downtown! Sincerely, Skip Hammerman General Manager

St. Louis, United States
Reviewed 31 May 2016

This ES hotel is situated close to the Des Moines river and about six blocks to the Iowa Event Center, which is a very easy walk. The staff was very friendly and accommodating. For the morning breakfast, a buffet and custom made omlettes are provided. In the evening there are free drinks available with a light snack. A great service...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank James S
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear James S - Thank you for your business and the great review! Sincerely, Skip Hammerman General Manager

Fairfax, United States
Reviewed 31 May 2016

I have returned to this location several times over the years as it is close to downtown, always has breakfast ready at 6am and generally meets all of my expectations for business travel. In short, it is easy to stay here.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joseph H
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Joseph H - Thank you for the kind comments - we all look forward to your return! Sincerely, Skip Hammerman General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Region: United States > Iowa > Des Moines
Price Range: $235 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Business Hotel in Des Moines
#3 Family Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and other travellers.
3 questions
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Cedar Rapids, Iowa
2 months ago
9 months ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor if you would like a good view of the city”
 of 5 bubbles sunnydaysiowa, 22 Feb 2017 | Read review
“There are great views from the top floor!”
  • Nicely appointed kitchenette!
  • Very comfortable bed!
  • Comfy, cozy living area!
 of 5 bubbles LakeshoreLady, 26 Jan 2017 | Read review
“Don't pay extra for the largest suites.”
 of 5 bubbles cedmark3, 30 Dec 2016 | Read review
“Higher the floor, the better. Also, try getting a room facing the river or the State Capitol.”
 of 5 bubbles Kashbcn, 16 Nov 2016 | Read review
“Can be noisy. If there is a wedding reception or reunion going on, get the highest floor you can.”
 of 5 bubbles IABeachLover, 16 Nov 2016 | Read review
5 of 5