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I have stayed here a few times over the past two years. I like it so much I have driven further while I am in town just to stay at THIS Holiday Inn. This time they let me down. Room was good. Did find some...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 23 February 2017
Thank you for taking the time to express your thoughts and concerns. Please accept our deepest apology for the unexpected experience you had during your stay, specially with the cleanliness of your room and the facilities we offer. We also apologize you did...More
I have stayed at this location twice and both times U have left completely satisfied. The cleanliness of the rooms and the helpful staff is over the top! Cannot express enough how comfortable My stays have been. Will definitely return when I'm in Des Moines...More
Thank cynder l
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 25 January 2017
I am very pleased you enjoyed both of your stay's - that's great to hear.
Not sure why the rating was 2 stars??? If there was anything wrong I'd sure like to know.
Maybe just a mis-click???
In any case thanks so much...More
Rooms were clean, comfortable size. Bathrooms had extra shampoo & lotion. Hair dryer available. Friendly service at the front desk. Short walk to Bennigans restaurant but they also deliver. Easy to get on & off the highway. Accomodating for pets. Would definitely stay there again.
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 7 March 2017
Thank you so much - you covered all the highlights very well.
We very much appreciate you taking the time to post your comments. Its really valued by the entire staff, and eagerly awaited.
Thanks for sharing
The reviews do not do this place justice. It was my favorite of four hotels I stayed in across the Midwest.
They're right next to a Bennigan's. Delivery took ten minutes and they'll bring you a drink. Delicious dinner option! So awesome.
People at the...More
We stayed two nights (Fri/Sat) in a 1st floor room with 1 kingsize bed. Room was quiet, well-appointed and comfortable -- if a little on the small size. Included wifi, refrigerator, microwave, Kuerig coffeemaker w/ coffee. Staff was pleasant and helpful - providing replacement for...More
US$123 - US$197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from MikeH4Hol-Inn | Property representative |
Our full service restaurant Bennigans serves breakfast from 6:30AM until 10:30AM each morning. They serve the award winning Holiday Inn Best for Breakfast menu. We do seasonally offer a breakfast buffet on Saturday and... More
Our full service restaurant Bennigans serves breakfast from 6:30AM until 10:30AM each morning. They serve the award winning Holiday Inn Best for Breakfast menu. We do seasonally offer a breakfast buffet on Saturday and Sunday only, generally from April thru October. Children are free if dining with their parents, and ordering from the kids menu.
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"Watch the amounts they put on "HOLD" from your credit card/debit
Suite 539...nice room."