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Holiday Inn Hotel & Suites Des Moines - Northwest

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Traveller (17)
Room & Suite (29)
Dining (11)
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Overview
  • Excellent19%
  • Very good34%
  • Average29%
  • Poor13%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (152)
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All reviewsrestaurant connectedihg hotelsmeeting spacean older propertymerle hay roadmicrowave and fridgefree internetweekend stayhot tubbooked this hotelnice roomeasy accessbeds were very comfortableup to datebenniganssheratonaltoona
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41 - 45 of 152 reviews
Reviewed 9 August 2016 via mobile

I had a great room with a lounge area room with couch and tv separate from the bedroom. Nice fridge/freezer and micro. Also featured was a keurig. Nice room and clean. The fitness area was a little small but all machines worked and they also...More

Thank hostman1
Reviewed 23 June 2016

Block of rooms reserved for a wedding almost a year in advance...I confirmed them 3 times, every couple of months...got there and they were not near each other, never could confirm rooms for the entire party, and people with pets were treated poorly and placed...More

Thank qbert_12
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 10 July 2016

Dear qbert_12, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More

Reviewed 26 May 2016 via mobile

Convenient location to restaurants and shopping, clean rooms. Pool is decent size, but not enough chairs for seating Enough area in lobby for people to gather. Breakfast is just ok and expensive!! Nice that there is a restaurant on site.

Thank tiffanybrasch
Reviewed 9 May 2016

As soon as you walk in to the hotel you realise this is a dated and old hotel. The carpet in the lifts was never clean during our stay and the room was in poor condition with fixtures loose or falling off the wall. Bathroom...More

Thank Brecon_Man
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 12 May 2016

Dear Breton man, Thank you for your comments. I sorry to hear your stay was not up to par. The design and construction of our accessible rooms are submitted are initially reviewed by the local permitting authority, but then also submitted to our brand franchise...More

Reviewed 25 April 2016

We stayed for a weekend while in town for a tournament. The hotel was clean and comfortable. The onsite Bennigans was nice and the breakfast served there was good. The rooms were a bit on the small side but still fine for the four of...More

Thank MayBerrie
Response from MikeH4Hol-Inn, General Manager at Holiday Inn Hotel & Suites Des Moines - NorthwestResponded 18 May 2016

Dear MayBerrie, The staff really enjoyed reading your post. We often start our day reading them, and it always gets our day off great when we hear positive comments. Thanks so much and we look forwards to the opportunity to serve your hotel needs in...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$95 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (29)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (15)
Questions & Answers
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Becker7412
31 January 2015|
AnswerShow all 2 answers
Response from Tom B | Property representative |
Our full service restaurant Bennigans serves breakfast from 6:30AM until 10:30AM each morning. They serve the award winning Holiday Inn Best for Breakfast menu. We do seasonally offer a breakfast buffet on Saturday and... More
0
Votes
Room Tips
"A variety of suites available"
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"The king-size suite is awesome."
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"Top floor was quiet, but hallways and elevators were not air-conditioned."
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"Watch the amounts they put on "HOLD" from your credit card/debit Suite 539...nice room."
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