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A return visit to the Holiday Inn Express/Drake University in Des Moines, Iowa, was a welcome retreat from those larger hotels and motels out by the interstates. Situated in the heart of "DogTown" (Drake University's immediate neighborhood), you are within walking distance of unique restaurants...More
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 30 September 2016
Thank you for your wonderful feedback TravellingGiulia! We agree if you're coming to Des Moines and have plans to visit Drake University for any reason we are the place to stay! Take care and we hope to see you again!
Stopped here for 2 nights whilst in town on business. its a little way out of town, but just off a main highway, but far enough away that its quiet (its in a residential area).
Staff were friendly, and service was as you would expect...More
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 28 September 2016
Thank you for the positive feedback Ru198! We are thrilled you enjoyed your stay with us! We hope to see you again if you return to the area for business.
This inn is located in a questionable neighborhood and is in need of a remodel. Wallpaper was peeling off of the bathroom wall and the bathroom could have been cleaner. The air conditioner is rather loud and made it difficult to fall asleep. The courtyard...More
Thank A TripAdvisor Member
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 26 September 2016
We appreciate your stay with us and the valuable feedback. We sincerely apologize for these issues you encountered. These issues will be addressed and corrected immediately. Safe travels to your next destination.
Like other reviewers have stated. It is clean, modern and the closeness to Drake University is great. The Drake Diner right nextdoor is wonderful. The breakfast is adequate; beats paying somewhere else. This was our second stay.
Thank Jim T
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 30 August 2016
We appreciate the positive feedback Jim. We are glad you find our location to Drake University convenient for you. We appreciate your repeat business and hope to see you again soon.
The building used to be a dorm, but has been changed into a hotel. It's homey and comfortable - we had a room with a "patio" - that is, it led out into the courtyard. Wifi was faster than at home, and it was free....More
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 28 August 2016
Thank you for the wonderful feedback regarding your stay with us. We are thrilled you found our property to be as charming and delightful as we do. We love positive and exuberant guests as yourselves and we hope to see you again. In the meantime...More