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Bio: I’m a Trip advisor senior reviewer who gives accurate, fair, nonemotional and factual reviews. I travel for business and stay 120+ nights in hotels and over 100 flights per year. IHG spire Ambassador, Hilton Diamond, Marriott Platinum.
The good: Every single staff member I...More
The Holiday Inn Des Moines Downtown is a little dated but the rooms are clean and there is plenty of free parking. I had one of the best restful nights in quite a while at this hotel property. The front desk staff were friendly and...More
Hotel staff was very professional however it would be nice to have breakfast on weekends start at 6 am. We had to be at conference by 7:30 so had no time for breakfast. Thanks to front desk Michelle for check in process.
Noisy guests, beds sucks (slanted to the middle), bad pillows, guests were smoking in their rooms, dirty, and the management was very unhelpful/unfriendly after reporting loud guests partying in the hallway at 3am. Stay clear of this one! Wow, it was bad.More
1 Thank msifuentes
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 10 October 2017
I am so sorry to hear that you were not pleased with your experience at our hotel. What you have described is not the type of stay we strive to provide every guest every day, and it does not meet our expectations. I...More
We stayed at this hotel and found management entirely unresponsive to calls for help with a large and unruly group of guests. There was marijuana, swearing and fighting in the halls. After asking the hotel for help three times we finally called the police who...More
Thank David N
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 19 September 2017
Hi David N,
Thank you for leaving feedback about your recent stay with us. Your thoughts are valued. I feel concerned that the service from our hotel staff fell below your expectations. It is our goal to meet your needs as a guest and I...More
US$113 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Des Moines Downtown Hotel Des Moines ,