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Quaint and clean! Friendly staff and nonsmoking rooms. The only Hoilday Inn I've found you should not stay in is in Salt Lake City Utah! This Holiday Inn beats Salt Lake Citie's hands down as out there there are thieves who work in the hotel....More
Thank Kimberly S
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 12 May 2017
Dear Kimberly S,
Hello from IHG! Thank you for your review. I appreciate you sharing your thoughts about one of our hotels in Salt Lake City. I'm sorry for the letdown. This is not reflective of the high standards of accommodation we'd like our guests...More
A few updates could go a long way here. Room furniture is nice. Updating curtains, wallpaper and bathroom vanity/tile would be great. It was clean and fine.
Nothing unpleasant about my stay.
Dining on site available but not sure if walkable to downtown dining.More
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 4 May 2017
Thanks for going out of your way to write a review for us and also for staying at our property. I'm delighted to read about your appreciation for our rooms' pieces of furniture. It's regretful though that we weren't able to make sure...More
Today I check out. I'm listening to the sound of the traffic as this hotel is so close to the interstate. All night long!
Beautiful view when it is dark and clear of the city lights.
Free parking. Limited but friendly room service at a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 13 May 2017
I am happy that our location worked for your travel needs and that you enjoyed the breakfast selection. On the other hand, I apologize for any inconvenience the limited television channels and level of noise from the highway. Your comments are important to...More
Excellent customer service at check in. Room was big and clean, had a microwave and mini fridge. Bathroom was small and outdated. Shuttle to/from event center was awesome and timely. Would stay here again.
The bathrooms need a serious upgrade. The mildew around the shower stall was gross. The doors are wore out. Spa was green and slimy on bottom. Noise doors slamming with youth sports teams staying on all floors.More
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 18 March 2017
Thank you for choosing the Holiday Inn Des Moines Downtown - Mercy Area, IA, for your lodging needs in the area and taking the time to post a review and rating your stay.
I would like to apologize if your stay was less...More
US$129 - US$251 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Des Moines Downtown Hotel Des Moines ,