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DoubleTree by Hilton Des Moines Airport

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Traveller (63)
Room & Suite (43)
Dining (11)
Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Des Moines Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Des Moines Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)
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642 results
Traveller rating
417
155
49
15
6
Traveller type
Time of year
LanguageEnglish
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417
155
49
15
6
Show reviews that mention
All reviewsdouble treedes moines airportrestaurant attachedjohnny's italian steakhousewarm cookiesfront deskgreat hotelpark and flynext morningthe hotel staffrooms are cleanupon checkbusiness tripthe room was nicebreakfast buffetup to datedefinitely stay here again
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1 - 5 of 642 reviews
Reviewed 5 days ago

Hotel was clean and quiet. Restaurant was a little spendy but the service was good. Pool and hot tub were well kept and relaxing. There was a nice seating area in the lobby. Near the airport but wasn't noisy at all from the planes. We...More

Review collected in partnership with DoubleTree by Hilton
Thank 331happycamper
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 4 days ago

Thank you very much for your recent review of our hotel. I am so glad to hear you will be coming back to stay with us again. We will look forward to seeing you again. Have a nice day!

Hotel's Favourite
Reviewed 12 July 2018

From check in to check out, the hotel staff was exceptional. I also loved that there is a Johnny’s Steakhouse attached to the hotel and they have shuttle service to and from the airport. Unfortunately, due to our schedule, we did not get to imbibe...More

Review collected in partnership with DoubleTree by Hilton
Thank CJW1026
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 13 July 2018

Thank you for the wonderful compliments. We will look forward to your next visit.

A TripAdvisor Member
1
Reviewed 1 week ago

They will double charge you and not refund your money. The shower nor internet worked, but they fixed the shower and we had to use our own data on our phone that we were charged for. Our trip was still

Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 1 week ago

Thank you for your recent review of our hotel. I would love to discuss your stay with you. If you would like to contact me directly. I would be happy to speak with you about this.

Reviewed 1 week ago

I've been coming to this hotel for about 6 years and every time I travel to DSM I try to get a room here. Becuase of its popularity, it can get spendy but it's a really nice hotel and also had a great restaurant. I...More

Thank lfoslien
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 1 week ago

Thank you for your recent stay with us. I appreciate the feedback and compliments you have provided. I have shared them with Johnny's Italian Steakhouse. I do hope you will choose to come back and stay with us again very soon. Have a great day!

Reviewed 2 weeks ago

This hotel was great place to stay for the price. When we checked in we got hot chocolate chip cookies and 2 drink coupon to Johnny's Italian Steak house which is adjoined to the hotel. Bed were comfy and the hotel was very clean. The...More

Thank Raymond R
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 1 week ago

Thank you for your recent stay with us. I appreciate the wonderful review you have provided after your stay. I do hope you will have the opportunity to come back and stay with us again very soon.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$136 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Des Moines
#2 Business Hotel in Des Moines
#4 Family Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Des Moines
#2 Business Hotel in Des Moines
#4 Family Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (43)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Cindy H
3 January 2018|
Answer
Response from Janice K | Reviewed this property |
The website says the shuttle is available upon request. You will need to call the hotel for specifics. The hotel is 2 minutes or less from the airport so leaving by 4:55 am would be soon enough.
1
Vote
sherry80758
2 October 2015|
AnswerShow all 3 answers
Response from Christopher S | Property representative |
Thank you for your question sherry80758 and for considering the DoubleTree Des Moines Airport Hotel as the location for your upcoming stay. We do not allow pets at the hotel with the exception of service animals with the... More
0
Votes
marymark059
26 April 2015|
AnswerShow all 2 answers
Response from marymark059 |
i called the property and the fact i am a HH member i got the top floor automatically and the coupons so good customer service
0
Votes
Room Tips
"Always ask for higher rooms away from elevators, parking lot, ice machines, etc."
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"I’ve always been happy with the room no matter where it’s located."
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"I am typically on the 4th floor (Hilton Honors member). Always clean and quiet. Always."
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"I always stay on the highest floor allowed"
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