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Country Inn & Suites by Radisson, Dubuque, IA

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1315 Associates Dr, Dubuque, IA 52002-2262
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$92
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US$104
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Free cancellation until 14/12/21
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US$78
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Free cancellation until 13/12/21
Booking.comUS$92
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (59)
Room & Suite (12)
Dining (2)
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A note from Country Inn & Suites by Radisson, Dubuque, IA
Updated 21/07/20

About

#9 of 18 hotels in Dubuque
Location
Cleanliness
Service
Value
Newly Renovated Hotels
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Sun deck
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
479Reviews1Q+A30Room tips
Traveller rating
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Popular mentions
mw534435 wrote a review Aug 2021
Des Moines3 contributions1 helpful vote
It has been awhile since staying at a Country Inn and Suites, so I was very excited as I have always enjoyed my stays in the past. Checked in around 7:25pm only to get to my room that was not cleaned. We waited for about 30 minutes for our room to be cleaned. When it was ready, I asked if there was going to be some kind of discount or compensation for our wait. I was informed that we got a very good rate (just under $300 for a suite) and that he could get $399 for the room. When I said our room rate has nothing to do with it as it was booked weeks ago, he then threatened to cancel our room. I just went to the room and emailed corporate. Thr room was fine. Slow draining shower, curtains didn't block all the light and pillows were flat even with two. Needless to say, I didn't get much sleep. But breakfast was awesome. Lots of variety if you like carbs!
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Date of stay: August 2021Trip type: Travelled with family
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Response from Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Dubuque, IA
Responded 9 Aug 2021
MelissaW363, Thank you for sharing your experience, and we apologize that you had a long wait at the desk. Guest comfort and convenience are our top priorities and were sorry again that we failed to do this during your most recent stay. We do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly addressed, including the amenities in your room. We appreciate your loyalty and look forward to your future visits!
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Buick1_36758 wrote a review Nov 2020
Sycamore, Illinois137 contributions27 helpful votes
I stayed here 1 night. Overall, the hotel met my expectations and I would make a few observations. The front desk is behind plastic with a small slit at the bottom to slide things which did work out. The room was fine. The pool and whirlpool were open. and they did offer a free newspaper The breakfast wasn't anything special, but was on par with what you get these days (bread, pastry, banana, yogurt, etc). My biggest annoyance with hotels is regarding getting a receipt since I always prefer getting a copy in some format. I did not have a receipt under my door. When I left, I did not ask as I didn't want to wait. There was not one that I can see in my Radisson Rewards account or an email. My card did get charged the amount of the reservation, though. So, I am trusting that the amount was accurate.
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Date of stay: November 2020
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Response from Tina M, General Manager at Country Inn & Suites by Radisson, Dubuque, IA
Responded 17 Nov 2020
Buick1_36758, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It means a lot to hear from guests who are satisfied with all of our services and amenities. Regarding the receipt, I apologize for the difficulties that you experienced regarding obtaining the receipt during checkout. I hope that you were ultimately able to locate this or receive a copy. Please feel free to contact us if this situation has not been resolved to your satisfaction. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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Stacie M wrote a review Oct 2020
Ames, Iowa7 contributions
When we arrived there was a power outage -not their fault. We booked through a 3rd party. They asked us what type of room, we said 2 beds because we had 3 people. They walked us to room and let us in because they could not scan keys at that time. We needed to prepare for a photo shoot so we went to a family home that had electricity for curling irons. They told us to get key upon our return. When we returned they told us we had to leave our room and go to a 1 bedroom despite already being checked in. They walked us to our room to retrieve our things. They told us we could get a roll away bed for an extra charge of $20. We said we would do it if they threw that in since they made us leave the room we already had. They refused, Seriously? It would have been a simple fix for someone who was willing to work with their mistake. They refused to give us our money back. We ended up leaving and contacting our 3rd party booking site for a refund. They were very rude and unwilling to work with us despite it being their mistake. They should have kept track of the rooms they handed out during the power outage, they made us sign an official paper that had our room number on it. This was a failure on their part. we ended up driving 3 hours to get home and writing only the 3rd bad hotel review of my life, I have written hundreds. All of this was very frustrating!
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Date of stay: October 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Never book through a 3rd party and don't expect them to work with you if you have any issues.
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Response from Tina M, General Manager at Country Inn & Suites by Radisson, Dubuque, IA
Responded 11 Oct 2020
745staciem, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management. At all times we will provide an efficient, friendly and helpful service to all our customers. I am sorry that we failed to do this during your most recent stay. We hope you'll return someday to see how we have addressed and improved upon these issues of hospitality.
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Latinhunny33 wrote a review Sep 2020
Chicago, Illinois701 contributions162 helpful votes
Although there was a mixup with Booking.com & this hotel, they were able to resolve. Room was clean and you can tell the hotel has been updated. Although the rooms are nice, you can see the years/wear in the bathroom. Our bathroom had peeling ceiling paint (looked like water damage) in room 215. Sufficient space for our needs and although there wasn’t a hot breakfast due to Covid, there morning selection was adequate. Pool was small and you could smell the chlorine from far away. Ample parking & helpful staff.
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Date of stay: September 2020Trip type: Travelled with family
2 Helpful votes
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Response from Tina M, General Manager at Country Inn & Suites by Radisson, Dubuque, IA
Responded 21 Sep 2020
Hi Latinhunny33, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Your feedback regarding the bathroom, poolo are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. I am so glad that our staff was able to assist you and we all look forward to seeing you again.
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Loves2shop4me wrote a review Jul 2020
Blue Earth, Minnesota9 contributions2 helpful votes
Considering the times we are in right now ,our stay was comfortable, could have been more workers to cover front desk but guessing with covid that is why there was minimal people at the hotel for employees.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Tina M, General Manager at Country Inn & Suites by Radisson, Dubuque, IA
Responded 11 Jul 2020
Loves2shop4me, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel is of the utmost importance to us as we are working to keep guests and staff safe. I hope our services and accommodations will exceed your expectations during your next visit!
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PRICE RANGE
US$76 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn dubuque, dubuque country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Dubuque
LOCATION
United StatesIowaDubuque
NUMBER OF ROOMS
69
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Frequently Asked Questions about Country Inn & Suites by Radisson, Dubuque, IA
Which popular attractions are close to Country Inn & Suites by Radisson, Dubuque, IA?
Nearby attractions include Dubuque Arboretum and Botanical Gardens (4.4 km), Fenelon Place Elevator Co. (5.7 km), and Mines of Spain Recreation Area (7.5 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Dubuque, IA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Dubuque, IA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Dubuque, IA?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Dubuque, IA?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Dubuque, IA?
Conveniently located restaurants include L.May Eatery, Brazen Open Kitchen + Bar, and Sunshine Family Restaurant.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Dubuque, IA?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Dubuque, IA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Country Inn & Suites by Radisson, Dubuque, IA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Country Inn & Suites by Radisson, Dubuque, IA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Country Inn & Suites by Radisson, Dubuque, IA?
Many travellers enjoy visiting Clock Tower (6.0 km) and Dubuque City Hall (6.0 km).