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Grand Harbor Resort and Waterpark

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Traveller (122)
Room & Suite (44)
Pool & Beach (18)
Ratings and reviews
  • Excellent35%
  • Very good27%
  • Average21%
  • Poor12%
  • Terrible5%
Travellers talk about
“water park”(415 reviews)
“tony romas”(66 reviews)
“mississippi river”(204 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Wheelchair Access
Business Centre
Dry Cleaning
Lazy River
3 Star Hotel
View all hotel information
Location and contact
350 Bell St, Dubuque, IA 52001-7028
10.7 km to Dubuque Municipal Airport
96 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,833)
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1,831 results
Traveller rating
592
506
394
232
107
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Time of year
LanguageEnglish
592
506
394
232
107
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All reviewswater parktony romasmississippi riveryear oldsspring breakolder kidspackage deala lot of funconvention centerget awaydiamond jo casinohotel restaurantthe room was niceslidesarcademuseumblast
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1 - 5 of 1,831 reviews
Reviewed 5 days ago via mobile

I'm going to start with the positives. The indoor waterpark was fun, especially the slides. There are 3 slides, all fun! There is a snack bar in the waterpark which is very convenient. The guy in the arcade tried winning something for my son. Big...More

1  Thank AmarieR27
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 2 days ago

Dear AmarieR7, Thank you for your review and I sincerely apologize for your experience. Poor customer service is unacceptable here at our property and it will be handled immeditately. I am pleased you enjoyed our water park. Please contact me directly at 563-690-3233 if I...More

Reviewed 1 week ago

the rooms were clean with ample towels. Staff very friendly. the air conditioner didn't keep up. but we called the desk and within ten minutes maintenance came up, looked at it and came back with a new unit. by the time we got back from...More

1  Thank bill k
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 1 week ago

Thank you for the 5-star review. Come back and see us soon!

Reviewed 2 weeks ago via mobile

Great location near the river, with nice clean and comfortable rooms. However WiFi never did work properly and the only 110v outlet that we could find was near the floor nowhere near any tables or desk. They have 2 elevators but only one worked and...More

Thank Stephen H
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 2 weeks ago

Dear Stephen H, Thank you for your review. I sincerely apologize for our elevator being down during your stay. The technicians were able to get it up and running the next day. With the demand we had in the hotel, I am aware that our...More

Reviewed 2 weeks ago via mobile

The rooms were clean and the staff very friendly and helpful. However, water park had wet food all over the floor which was unpleasant to step in and their internet is awful. Dont stay here if you plan to work from your room.

Thank Michelle W
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 2 weeks ago

DEar Michelle W. Thank you for your review. I sincerely apologize that we did not meet your expectations. Our internet speed is being looked at for renewal and upgrade. Thank you for your feedback.

Reviewed 4 weeks ago

We stayed here twice in the past month and the first time was less than good. Upon check-out the young man listened to our concerns and made it right along with an apology. We stayed again on a Saturday during the riverfest 2018 the hotel...More

Thank EagleWatchers
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 3 weeks ago

Thank you Eaglewatchers for your review and we are pleased we improved. Thank you

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$124 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (122)
Room & Suite (44)
Pool & Beach (18)
Dining (1)
Family and Play Areas (5)
Questions & Answers
Ask a question
mercynursie
19 July 2018|
Answer
Response from meetjuliomedina | Reviewed this property |
Yes you can!
0
Votes
Joshtbaker24
30 March 2018|
AnswerShow all 3 answers
Response from Debbi W | Reviewed this property |
You can get your waterpark passes before checkin. I think checkin is 3 or 4 but we went to the waterpark at 1. You can also use the waterpark the whole day after you checkout.
0
Votes
Jessica B
9 February 2018|
AnswerShow all 2 answers
Response from evasmia | Reviewed this property |
I don't believe so. But they do have a nice patio.
0
Votes
Room Tips
"Ask for a riverview otherwise you get the parking lot"
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"Odd numbered rooms face the water and even numbers face the parking lot"
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"Good view of the Mississippi."
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"Do Not stay in room 443....it is right by 2 very large boiler chimneys, just outside the window....very noisy!"
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