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Grand Harbor Resort and Waterpark

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Grand Harbor Resort and Waterpark
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1,527 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Harbor Resort and Waterpark
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Showing 1,526: English reviews
Minneapolis, Minnesota
Reviewed 29 November 2016

The beds were small (2 doubles) and there were four of us. My husband is over 6ft, I should have looked for a queen double. The sheets were cheap and every time someone moved it sounded like they were inside of a paper bag. There was no white noise so we heard a flushing sound every 10 seconds that kept...

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Helpful?
Thank Beth G
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear Beth G, Thank you for your review. I sincerely apologize for your experience with us. I am pleased that you enjoyed our water par, however you are correct that until the water park has closed our hallways are filled with excited families on their way back their rooms. I also apologize for the fire alarm but it was activated...

Rolling Meadows
Reviewed 29 November 2016

Had a great experience got a great room have been there 2 times now overnight the reservationist was helpful, as well as the bellman. They are always there to go the extra for a customer. Book today 10+

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1Thank ctrowlett7
Fort Madison, Iowa
Reviewed 29 November 2016

pleased with everything from the room to the check in. Didn't like you had to go to second floor to check in minor detail. Room was clean except cold air intake in bedroom very dusty. Food was very good at Tony Romo's

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Thank bigal232baja
Washington, Illinois
Reviewed 29 November 2016

We had a blast!! The kids love the waterpark in the arcade we love Tony Roma's restaurant and it was just a fun time all the way around. But I'm game with everything you want fridge microwave coffee pot

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1Thank plumbergirl2
Aurora, IL
Reviewed 29 November 2016

Very kid friendly with the waterpark. Could have more room for swimming without fear of tubes or balls coming at you, but maybe we missed that. Oh and warmer, but I know probably hard to control the park water temp. Also fire alarms at 2:25 am is really no fun, but I know no fault of the hotel itself as...

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Thank carrie_schenkel
Urbandale, Iowa
Reviewed 29 November 2016

Great hotel with a very courteous staff. Waterpark was great for the kids! Ate at the Restaurant, Tony Roma's, and it was great food, both dinner and breakfast. Plenty for the whole family to do. Kids loved the game arcade as well. Will definitely go back.

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1Thank Doug H
Durango, Iowa
Reviewed 29 November 2016

Was a nice little water park for the kids. Nice game room. The only problem I had was how ridiculously expensive the room was. I got a suite for $210 bucks. I was expecting a suite but in reality it was a normal room with a 2 person couch in it. I did get a park tickets included with the...

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Thank Jonathon K
edgerton
Reviewed 29 November 2016

Half the lights in our room didn't work, there were children slamming doors screaming and jumping up and down by 5am. The water park was freezing the kids were shivering and crying. We only spent 30 min swimming. We paid $42 for room service that was missing items, cold and God awful. Couldn't even eat it and yelling toddlers that...

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Thank katy b
Spring Green, Wisconsin
Reviewed 28 November 2016

The room could use a little update but the view was awesome!! Tipping this hotel from a four to a five was the amazing and well trained staff!! They made my stay from the front desk to bell station!!!

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1Thank 2cyoung
Normal, Illinois
Reviewed 28 November 2016

the remote control for the tv wasn't working correctly, i had to move the batteries arount to get it to work. the was no hand bar in the shower to hold on to, which is a safety hazard to senior . The roon ws very clean and orderly

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Thank davidtvaughn

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tony Roma's
Tony Roma's
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Grand Harbor Resort and Waterpark

Address: 350 Bell St, Dubuque, IA 52001-7028
Region: United States > Iowa > Dubuque
Price Range: $124 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Harbor Resort and Waterpark 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Hotel Dubuque
Dubuque Grand Harbor
Hotel Style:
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Grand Harbor Resort and Waterpark staff and other travellers.
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Questions? Get answers from Grand Harbor Resort and Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice clean rooms. Would of liked queen size beds instead of doubles. Helpful, friendly staff.”
506karlav, 4 Apr 2017 | Read review
“The staff was very helpful and not condescending in any way, while letting me know they would be glad to provide us with more pillows, if the extra ones hidden in the dresser drawers were not sufficient........... hehe Nothing negative to say. Very very nice room and for a great price.”
stevegA3126DR, 4 Apr 2017 | Read review
“Good water park”
mic02ramp, 4 Apr 2017 | Read review
“Check in is at 4pm, but you can early check in at 2pm and get your water park wristbands even if the room isn't ready.”
kurmudkin, 29 Mar 2017 | Read review
“Had a hard time with heat/air take a fan”
waynemV8193FJ, 29 Mar 2017 | Read review
5 of 5