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Holiday Inn Dubuque/Galena, an IHG hotel

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450 Main St, Dubuque, IA 52001-6948
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (28)
Room & Suite (17)
Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Dubuque/Galena, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 18 hotels in Dubuque
Location
Cleanliness
Service
Value
Experience Dubuque from our completely renovated hotel, in the heart of Downtown on Main Street, across from Five Flags Center and Theater, and near favorite area attractions, restaurants, microbreweries, shops, and music venues. National Mississippi River Museum and Aquarium, Diamond Jo and Q Casinos, Sundown Mountain, Chestnut Mountain, and the Historic Millwork District are near. Business travelers enjoy our proximity to Grand River Center, Cottingham and Butler, Heartland Financial, Prudential, Alliant Energy, and John Deere. We are near Universities including Clarke, Loras, University of Dubuque, Wartburg and Emmaus. Expect free WiFi, fitness center, airport shuttle, indoor pool and 10,000 sq ft of space to host meetings, weddings, and events. Our restaurant River Rock Kitchen and Tap, features 12 local craft beers, wine, craft cocktails, and a pub-style menu. Nonsmoking and pet-friendly, our Hotel offers downtown convenience, comfortable rooms, and exceptional hospitality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
408Reviews3Q+A68Room tips
Traveller rating
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  • 31
  • 17
Time of year
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Popular mentions
Deborah R wrote a review Aug 2021
West Bend, Wisconsin29 contributions4 helpful votes
The rooms are outdated, not aesthetically appealing and dingy. There was hair on the floor in the bathroom, the sink did not drain well at all and half the vanity lights were not working. The shower/tub was very narrow and I felt like I was balancing on a surf board while trying to take a shower. The bed was much harder than any other Holiday Inn that I’ve been in. The walls are so thin that I had to listen to the person in the next rooms text message alerts all morning. Breakfast was not included like normal Holiday Inns. Just not worth the money paid.
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from , Owner at Holiday Inn Dubuque/Galena, an IHG hotel
Responded 8 Aug 2021
Deborahr, I am truly sorry this experience was not up to the standards that you and I both expect Holiday Inn to deliver. I would love to find a way to make it up to you. Reach out to me at erhoad@kinseth.com or call me at 563-556-2000 so that I can do my best to make it right for you. Again I am sorry for your experience.
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jm3534 wrote a review Aug 2021
West Bend, Wisconsin122 contributions79 helpful votes
This hotel is in a good location right in downtown, easy to get around to Dubuque's attractions. The lobby is nice and the front desk very friendly. We were given a room on the 2nd floor and as soon as we opened the door it smelled of raw sewage went right back down to the desk to request a new room. The 2nd room was OK needs to be updated and the toilet you had to flush twice to get anything to go down. The furniture in the room is outdated and the hallway carpet needs to cleaned or replaced. On the positive side the hotel was very quiet and was able to get a good night’s rest until the next morning, around 8:30 house keeping kept banging on the door yelling house keeping I even had the do not disturb sign out but that didn't stop them, I opened the door and told them we're still hear and she said oh no apology just oh. It's an older hotel that needs updating. The outside and lobby look nice but that's a little deceiving, I would have expected a better product from Holiday Inn.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: go somewhere else
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Response from , Owner at Holiday Inn Dubuque/Galena, an IHG hotel
Responded 8 Aug 2021
I appreciate you letting us know both the good and the bad from your stay. I will ensure we address the door knocking with our housekeeping team as no one wants to be awaked any earlier than they have to. I am sorry that was your final morning experience as I know we can do better. I hope we get try again with you in the future.
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JRay82 wrote a review Aug 2021
Sussex, Wisconsin50 contributions5 helpful votes
Stayed for two nights with my son. Room was okay, standard hotel beds and clean linens. Looks like they've tried to improve decor and carpet but doors don't close properly etc. Bottom of bathtub was creaky and felt like you could fall through. Also, I'm 6'4" and I barely fit in the shower and had to stoop down to get under the shower head. The pool is ridiculously small and the hot tub even more so. Elevators need some work. If elevators freak you out, don't use these. The middle one stopped on every floor on the way up to the top floor. The far left one (looking at them) took me to the 5th floor and then wouldn't let me out. I had to go down a floor and then back up and then the doors finally opened. With some. Work this could be an excellent hotel.
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Date of stay: August 2021Trip type: Travelled with family
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Response from , Owner at Holiday Inn Dubuque/Galena, an IHG hotel
Responded 8 Aug 2021
Thank you for the feedback about the bathrooms and the elevators. I am a tall person my self so I can sympathize with you about the showers. We are moving to an open top shower as we renovate guest rooms. We will continue to make those improvements. I will also make sure that we have someone look into the elevators to make sure everything is safe. Thanks for bringing it to our attention.
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Cecilia C wrote a review Jul 2021
Des Plaines, Illinois196 contributions101 helpful votes
The food in the restaurant was very good. The rooms were clean (though because of COVID they were not cleaned during our stay). Maybe a little tired, decor-wise, and in need of a spruce-up, but all-in-all, a good place to stay in Dubuque. Great downtown location.
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Date of stay: July 2021
Rooms
Cleanliness
Service
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Response from , Owner at Holiday Inn Dubuque/Galena, an IHG hotel
Responded 27 Jul 2021
I really appreciate you taking the time to let us know about your stay. I am always happy to hear when people enjoy the food and appreciate the cleanliness. I hope the location of the hotel in downtown made for some good Dubuque memories.
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hostman1 wrote a review Jul 2021
Chicago, Illinois66 contributions25 helpful votes
Let me first say I’ve stayed here at least 75 times in my years of traveling to DBQ for work. Staff has always been super friendly and makes it very nice to stay here. I also like that there is a bar and restaurant right in the same hotel, that’s bonus I don’t need to leave if I don’t want to. Drinks are cold, food is fine. Parking is easy with upper deck. Work out room has always been in good condition with some treadmills and free weights. Pool is smaller size but I’m not a pool guy. Looks fine to me. I’ve never had any issues with my rooms in all the years coming here. It’s always clean and stocked. My issues with this place are that the public areas (2 in particular) need cleaning attention. The elevator has always been and is always dirty! I don’t get it. No matter which of the 3 elevators you take, there’s always crap on the floors and they are filthy. Layers and years of dirt buildup ever since they remodeled and laid the vinyl floor. It doesn’t take long to scrub a tiny elevator!! This is gross and unacceptable. The walls this time are splattered with drink spray and floors still so sticky and dirty… Second are is the fitness room. There is years of dust bunny buildup and dust lines across the edges of the floor. It’s never been scrubbed or vacuumed I don’t think in years. This is another management and housekeeping issue that needs to be addressed desperately! The fitness room is an area where bacteria can spread and needs to be cleaned routinely. Lastly, the table tops in the restaurant have dirt and chemical buildup. You can tell because they are sticky and can scrape your finger nail across the table top and collect junk. This is common with chains like Chili’s and Fridays where they don’t clean table tops; they just spray more chemical on top of dirt and it keeps getting stickier and grosser. Table tops need a big time deep scrub with aggressive sponge and should be kept up!! The door to the men’s restroom in the restaurant is so gross and sticky and covered with dirt residue. You need to clean the doors too!! Spraying disinfectant and wiping builds up residue; you need to CLEAN FIRST.
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Date of stay: July 2021Trip type: Travelled on business
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Response from , Owner at Holiday Inn Dubuque/Galena, an IHG hotel
Responded 26 Jul 2021
Hostman, Thanks for giving your feedback. I am glad that you have stayed with us so much over the years and I value the feedback on the public space. We are making a focused effort to work on the public spaces of the hotel at an increased rate. I have also shared the comments on the tables with the team in the restaurant. Thanks for letting us know and I always appreciate your continued patronage.
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PRICE RANGE
US$84 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn dubuque hotel dubuque, dubuque holiday inn
LOCATION
United StatesIowaDubuque
NUMBER OF ROOMS
193
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Frequently Asked Questions about Holiday Inn Dubuque/Galena, an IHG hotel
Which popular attractions are close to Holiday Inn Dubuque/Galena, an IHG hotel?
Nearby attractions include Fenelon Place Elevator Co. (0.4 km), Dubuque Museum of Art (0.3 km), and Clock Tower (0.2 km).
What are some of the property amenities at Holiday Inn Dubuque/Galena, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Dubuque/Galena, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Dubuque/Galena, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Dubuque/Galena, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Dubuque/Galena, an IHG hotel?
Conveniently located restaurants include Sunshine Family Restaurant, Caroline's Restaurant, and Vinny Vanucchi's.
Are there opportunities to exercise at Holiday Inn Dubuque/Galena, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Dubuque/Galena, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Dubuque/Galena, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Dubuque/Galena, an IHG hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Dubuque.
Are any cleaning services offered at Holiday Inn Dubuque/Galena, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Dubuque/Galena, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.