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Clarion Highlander Hotel and Conference Center

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Clarion Highlander Hotel and Conference Center
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179 Reviews from our TripAdvisor Community

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Showing 179: English reviews
San Antonio, Texas
Reviewed 28 February 2016 via mobile

Hotel had good staff but the rooms are old and outdated. There are also bugs in room, whether they are roaches or some other insect along that line. Woke up in morning with them crawling on sheets. Furniture is scratched and old. Lamp shades stained. Not like a convention center hotel, more along an upscale motel 6.

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Helpful?
Thank Hywayrider B
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Saint Joseph MO
Reviewed 11 February 2016 via mobile

This hotel is cheap, that's mostly what it has going for it. The rooms have not been updated since the mid 90's and the comfort matches. When in my room I had to clean the air filter to the heater as it was so clogged it blew out dust, the coffee maker in the room has not been cleaned in...

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Helpful?
1Thank Matthewaaronflynn
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking time to do the online survey.I want to apologize for not meeting your standards.We will continue to make improvements, hope that you would consider staying in the future. Thanks for your patronage!

Waynesville, North Carolina
Reviewed 9 February 2016

This facility is not an inviting facility. In the morning, I went to the Front Desk to see about getting my airline ticket printed out. She said the Business Center was around the corner from the Front Desk. One of the computers would not turn on, the other was not configured to the printer. When I told the person at...

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Helpful?
Thank dcurran52203
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

New York
Reviewed 3 February 2016

First off we walked into our room and it was extremely cold, it took several hours (almost all night) to warm up. The temperature could not be set in degrees, just high or low so it took a lot of trial and error to get it comfortable. The beds are bouncy and floaty, not in a good way. There was...

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Helpful?
Thank g-and-s-NYC
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Hello, Thank you for taking the time to send us your comments on your stay. I apologize for the unfortunate experience in the hot tub. We are working to correct those issues and prevent future problems from occurring. Please allow me to contact you personally to follow up in regard to the restaurant experience. I appreciate your time and we...

East Dundee
Reviewed 17 January 2016

We had a late arrival on a cold January night....The rooms upon entering are out dated and some what of a stale smell possible smoke in a non - smoking room..Bathrooms are ok but seem to be out dated as well.. The room does have a sun light/heat which was nice. The beds were clean and the pillows are plentyful...

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Helpful?
1Thank Larkn5
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeffery Hickman...

Ames, Iowa
Reviewed 17 January 2016 via mobile

First time at this hotel, room was spacious, clean with easy access. The restaurant was amazing, best steak salad I have ever eaten. It was bitter cold and it did seem like the heater struggled some, the bed and pillows were very comfortable

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Helpful?
Thank Debra_50154
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Iowa City, Iowa
Reviewed 1 January 2016

This hotel isn't 4 stars but definitely met our needs. There was no microwave or fridge in the room we stayed which seemed unusual since most do. Breakfast was nothing to rave about but the normal cereal, oatmeal, muffins, waffles, eggs, etc. Perhaps it was a busy morning but there were no plates there, no sausages left and hardly any...

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Helpful?
Thank JulesIowaCity
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking time to do the online survey about your stay. We are constantly trying to improve, your feedback is greatly appreciated. Thank you for your Patronage, Have an Blessed Day!

Osage, Iowa
Reviewed 3 November 2015

My daughters wedding receptioin was held here. The room opened up late and our hostesses had to help set up the head table. The keg was not tapped when the room opened up 20 minutes after start and no money was at the bar for change. Food was cold for the last half of the guests. People left before the...

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Helpful?
Thank penn066
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Solon, Iowa
Reviewed 30 October 2015

I recently attended a Gala banquet at this hotel. Upon entrance the hotel was clean, and I was greeted with a friendly face. The staff was professional, polite, and prompt with service, and handled the number of quests quite adequately. The rooms are spacious and the pool area is great, and actually would be a great place to host a...

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Helpful?
Thank 52333mom
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Mechanicsville, Iowa
Reviewed 30 October 2015

We held a fundraising masquerade gala with around 100 people attending. The room was beautiful and set up nicely for our use. The food was good, and the warmers were kept full. The hotel workers were helpful and polite. I asked hotel staff for a chair for a person who couldn't stand and they got 2 chairs right away and...

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Helpful?
Thank Janice M
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off Interstate 80, the Clarion Hotel® Highlander Conference Center hotel is less than four miles from the University of Iowa. Local points of interest like the Carver-Hawkeye Arena multipurpose venue, the North Dodge Athletic Club and Amana Colonies National Historic Landmark are all just minutes away from this Iowa City, IA hotel. ... more   less 

Additional Information about Clarion Highlander Hotel and Conference Center

Address: 2525 North Dodge Street, Iowa City, IA 52245 (Formerly Quality Inn Highlander Conference)
Region: United States > Iowa > Iowa City
Price Range: $108 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Highlander Hotel and Conference Center 3*
Number of rooms: 90
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Also Known As:
Clarion Highlander Hotel Iowa City
Quality Inn Iowa City
Iowa City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Highlander Hotel and Conference Center staff and other travellers.
3 questions
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Illinois
over a year ago
Chicago, Illinois
5 months ago

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Questions? Get answers from Clarion Highlander Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel!”
 of 5 bubbles rclore, 15 Feb 2017 | Read review
“If you HAVE to stay here bring your own towels and mattress.”
 of 5 bubbles annasO5315FS, 27 Oct 2016 | Read review
“Get a room that is far away from the lobby. If they have a wedding, it can get pretty noisy.”
 of 5 bubbles jeanbA4015XA, 6 Sep 2016 | Read review
“If you do not wish to climb stairs, ask for a room on the first floor, as there does not seem to be an elevator.”
 of 5 bubbles C0ldinChicag0, 21 Aug 2016 | Read review
“Lower floors are closer to vending area”
 of 5 bubbles I7661VIjulief, 14 Aug 2016 | Read review
5 of 5