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Clarion Highlander Hotel and Conference Center

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Traveller (66)
Room & Suite (32)
Pool & Beach (12)
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Overview
  • Excellent22%
  • Very good27%
  • Average22%
  • Poor17%
  • Terrible12%
Travellers talk about
“nice pool”(7 reviews)
“waffles”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (224)
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27
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LanguageEnglish
51
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40
27
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All reviewsnice poolwafflesbiscuits and gravyoff the highwayfront desk staffexercise roomhot breakfastbed was comfortableroom was largestayed one nightwould stay here againconvenient locationreclinercerealwhirlpool
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51 - 55 of 224 reviews
Reviewed 28 November 2016 via mobile

This was a nice place back in 1990 but it's very clear not a dime has been put back into it since then . It was dirty, everything was falling apart. The decor was awful dusty, rusty, or falling apart. The hallway smelled like smoke...More

2  Thank Ed S
Response from Jeffrey H, General Manager at Clarion Highlander Hotel and Conference CenterResponded 30 November 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 26 November 2016 via mobile

Older place. Staff not real helpful. Don't get a room overlooking the pool. Most places close the pool area at 10. Here it's 11 but the noise continues as people are partying around it. When you call the desk the staff tells you it closes...More

1  Thank Hockeypop55
Response from Jeffrey H, General Manager at Clarion Highlander Hotel and Conference CenterResponded 28 November 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 13 November 2016 via mobile

Highway robbery. That's the best I can describe it. The hotel is old, beds worse than cardboard, blanket with holes. I wouldn't go back for $125 a night but these rooms were $229 a night. A better sleep in your car.More

1  Thank puglover789
Response from Jeffrey H, General Manager at Clarion Highlander Hotel and Conference CenterResponded 14 November 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 27 October 2016

This room is WAY to expensive for what it is. For 170 dollars a night I received wet towels, a broken door, flickering lights, a mattress spring shoved into my back, and poor service. Even if the service had been great, this place is a...More

1  Thank Anna S
Response from Jeffrey H, General Manager at Clarion Highlander Hotel and Conference CenterResponded 30 October 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 17 October 2016

Room was small and not very clean. The pool room was disappointing to say the least. No free breakfast and staff didn't seem to care about anything, Not going back, found a different hotel down the road, AmericInn, much, much better.More

1  Thank lizsue1993
Response from Jeffrey H, General Manager at Clarion Highlander Hotel and Conference CenterResponded 19 October 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$74 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (66)
Room & Suite (32)
Pool & Beach (12)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sgorstein
10 November 2016|
AnswerShow all 2 answers
Response from Stephen M | Property representative |
we do shuttle to uihc(Hospital) not the U
0
Votes
Jennifer K
29 August 2016|
Answer
Response from Stephen M | Property representative |
Unfortunately we do not Sorry
0
Votes
cokatoIllinois
6 September 2015|
Answer
Response from Stephen M | Property representative |
20 minutes with football traffic but any other time 10 to 12 minutes
1
Vote
Room Tips
"beware of deceptive room descriptions!"
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"Stay elsewhere"
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"Great rooms and beautiful hotel"
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"stay elsewhere"
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