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Sheraton Iowa City Hotel

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Sheraton Iowa City Hotel
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414 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Reviewed 12 February 2015 via mobile

This is the perfect place to stay for a Hawkeye game or college visit. You can park in the ramp and not need your car until you are leaving town. Staff are always friendly and seem excited about what is going on in town. Book Early though for football games and be aware that you will pay for the convenience.

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Helpful?
Thank connie C
Melanie B, General Manager at Sheraton Iowa City Hotel, responded to this review

Thank you so much for sharing your experience! We look forward to your next visit to enjoy the Hawkeyes! The Downtown Iowa City District is an amazing community to eat, shop and see new things! See you next time!

Tucson, Arizona
Reviewed 30 January 2015

I stay at this hotel at least twice per month for business and it is an exceptional place. The staff is always professional, friendly and quite accommodating. Occasionally I have a room location I don't like and they have always made a change if requested. They have a wonderful happy hour in the lobby on certain evenings that serves good...

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Helpful?
1Thank Dana85737
Melanie B, General Manager at Sheraton Iowa City Hotel, responded to this review

Thank you for being a member of Starwood Preferred Guest! We value your loyalty! Thank you for telling everyone about our Club/VIP Manager, Amanda! She is a delight and we are glad she enhanced your stay with us!

Reviewed 19 January 2015

Room was small. Bathroom was tiny, with no exhaust fan. No refrigerator in our room and ice machine on our floor was broken. Room was clean. Biggest issue was being put in a room with a balcony overlooking the exercise area/pool. It was so loud beyween 9 am and 11 pm that you could barely hear the television in your...

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Helpful?
1Thank Paula J
Melanie B, General Manager at Sheraton Iowa City Hotel, responded to this review

We are sorry the location of your guestroom was not suited for your stay. We do have rooms surrounding our pool area for those whom engage in the pool. We do want to ensure the location in the hotel is one that enhances your stay instead of detract. While each guestroom does not have an individual fans, we have a...

Lyon
Reviewed 15 January 2015 via mobile

The heater in my room did not work and it was January in Iowa. I asked for help but the maintenance office could not fix it so I slept in my down parka. It was about 55 degrees in my room. Luckily I had extra clothes. There was also food ground into the carpet in the lobby which was unpleasant....

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Helpful?
Thank nilkjat
Jason W, General Manager at Sheraton Iowa City Hotel, responded to this review

Thank you for taking the time to offer feedback about Sheraton Iowa City. Our location is perfect for exploring Iowa City’s vibrant Ped Mall. I apologize that there were housekeeping and engineering issues during your stay. Our team is focused on the guest experience and I am confident if any of these things would have been brought to the attention...

Altoona, IA
Reviewed 6 January 2015

My family had occasion to go to Iowa City, and the reason for our visit necessitated we stay downtown near the University. The Sheraton had an indoor pool and my 13 year old daughter likes to swim, so we asked for (and received) a poolside room. We arrived at 3pm and had no problem checking in. The receptionist was friendly...

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Helpful?
1Thank TREX22
Jason W, General Manager at Sheraton Iowa City Hotel, responded to this review

Thank you for the kind words! The Ped Mall of Iowa City is a vibrant district full of restaurants, pubs and social clubs. Sheraton Iowa City's location on the Ped Mall is ideal for exploring all that Iowa City has to offer. With 200+ rooms there are many guest room options to make sure each and every stay is a...

Boston, Massachusetts
Reviewed 6 January 2015

We are frequent Starwood hotel customers, so when we needed to make an urgent visit to someone in the hospital in Iowa City, we selected this Sheraton. It's in walking distance of the University of Iowa hospital, and is located in the center of the university, so there are plenty of places to eat within walking distance. I was disappointed...

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Helpful?
Thank mom2tristanella
Jason W, General Manager at Sheraton Iowa City Hotel, responded to this review

I am very sorry to hear about your negative stay. We have a very responsive team at Sheraton Iowa City and I am confident if any of these issues were brought to our staff during your stay they would have been handled quickly and efficiently. It is important to point out that we do, in fact, offer a shuttle service...

Mantorville, Minnesota
Reviewed 30 December 2014

This hotels located in a fantastic location for any activity in downtown Iowa City or the University of Iowa. It is located on the Ped Mall, with many bars, restaurants, and people to watch near by. The rooms are a little small, but the beds are comfortable and the showers are excellent. There is a large indoor 2nd floor pool...

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Helpful?
Thank Bill K
West Des Moines, Iowa
Reviewed 20 December 2014

We booked a room here and then had to cancel the reservation. When trying to call and cancel the customer service rep on the phone could not help me and said someone in management would have to call me back. Of coarse that never happened, even though I called several times. Days later when I finally got to talk to...

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Helpful?
1Thank rocrkim
Melanie B, General Manager at Sheraton Iowa City Hotel, responded to this review

Hello and thank you for the review, I would like to apologize for this error. Please contact me so that I may rectify the situtation.

Reviewed 16 December 2014

Best location in Iowa City. Right on the ped mall, mere blocks from campus and one of the nicer properties in the area (partly because of the many sub par hotels there). Rooms are fine and beds very comfortable. Yes bathrooms aren't big but the biggest negative is the wi fi. I never could get access, despite suggestions from the...

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Helpful?
Thank Bruce Z
Estherville, Iowa
Reviewed 9 December 2014

Conviently located to the hospital. Very pleasant staff. Parking is a pain. Rooms ok, bedding is nice. Noise level was fine. No fridge or microwave in the room. Nice shops and a few restaurants in the area along with a small play area for kids. Fitness area was nice as well.

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Helpful?
Thank amber h

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Iowa City Hotel is located on the campus of the University of Iowa, and close to Carver Hawkeye Arena, the legendary Kinnick Stadium, Hancher Performing Arts Center and the Museum of Art. ... more   less 

Additional Information about Sheraton Iowa City Hotel

Address: 210 S Dubuque St, Iowa City, IA 52240-4016
Region: United States > Iowa > Iowa City
Price Range: $177 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Iowa City Hotel 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Sheraton Iowa City
Iowa City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Iowa City Hotel staff and other travellers.
2 questions
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Roland, Iowa

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Questions? Get answers from Sheraton Iowa City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high floor. Very noisy downtown.”
 of 5 bubbles kellykarhoff, 8 Nov 2016 | Read review
“Just a few rooms look out onto an indoor pool, a little dreary”
 of 5 bubbles U4643IYtomb, 1 Nov 2016 | Read review
“High floors are quieter and farther from the noisy streets”
 of 5 bubbles I2695TOryanm, 17 Oct 2016 | Read review
“King rooms face the quiet side of the hotel, you don't want plaza side rooms if you need quiet.”
 of 5 bubbles DjC121, 1 Oct 2016 | Read review
“The second floor has rooms that walk right out to the pool and a common area that is pretty cool.”
 of 5 bubbles LeslieP588, 25 Sep 2016 | Read review
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