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TownePlace Suites Des Moines Urbandale

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TownePlace Suites Des Moines Urbandale
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Sidney, Nebraska
Reviewed 1 week ago via mobile

Every time we travel through Iowa, we make a point to stay here. The suites enable our larger family to stay here comfortably. Sleeps 5, with two married couples, perfectly. Especially with each bedroom having its own tv along with the one in the living area. We can all sprawl out and relax at the end of the night. Kitchenette...

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Helpful?
Thank Janice M
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Janice M, Thank you very much for the great 5 STAR review of your recent experience with our TownePlace Suites. We were thrilled to read that you enjoyed your Two-Bedroom Queen Suite so much. We hear so often from our guests how much they enjoy this particular room type. We hope to see you again very soon. Best regards,...

Shantou, China
Reviewed 3 weeks ago via mobile

We visited family and we had special needs. The staff promptly met them with minimal fuss. Bed was outstanding. Breakfast had a wide variety of choices. No fuss wifi. Great location that is easy to find and near other businesses.

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Helpful?
Thank skilleahy
FHGdmt, Front Office Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Thank you for sharing your experience at the TownePlace Suites Des Moines Urbandale. We take great pride in serving your needs and are delighted to hear that we have met your expectations. We are so glad that we could promptly take care of your family member who has special needs. We appreciate the wonderful comments regarding the bed, breakfast, WiFi,...

Thann, France
Reviewed 3 weeks ago via mobile

Nothing to complain, all was fine on this hotel. Just breakfast is light... well located, beside Texas Roadhouse restaurant which is always nice if you do no want to take the car. I will go back there next trip.

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Helpful?
Thank blondema36
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello blondma36, Thank you for taking the time to post your review of our hotel on TripAdvisor. We are so glad that you enjoyed your time with us. We hope to see you again in the near future. Best regards, Tom Murray General Manager

Templeton, California
Reviewed 4 weeks ago via mobile

Hotel location was handy and desk staff courteous and accommodating. Daily services not up to snuff. First day left cleaning rags and cleansing agent bottle on my kitchen counter. Next day did not service room at all. Three pieces in exercise room. No weights. Not usual for a Marriott. Would only stay there again due to corporate selection.

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Helpful?
Thank Paulette S
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Paulette S, Thank you for taking the time to tell us about your recent experience with our TownePlace Suites. I am sorry that our housekeeping staff and services did not meet your expectations during your time with us. I will certainly review this with our housekeeping staff to ensure it is just an isolated incident. Although not required by...

Sachse, Texas
Reviewed 4 weeks ago

Wow! Amenities galore! I stayed in one of the two bedroom suites. The roomy suite has a kitchen with everything except the food. The rooms had King size beds, a phone in each room, satellite TV in both bedrooms and the living room. More like an apartment than a hotel room. Very clean, modern and excellent service. The front desk...

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Helpful?
Thank Hugh C
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Hugh C, Thank you for taking the time to tell us about your recent experience with out TownePlace Suites. We are thrilled that you enjoyed the 2 Bedroom Suite and all of the amenities that come with that particular room and our hotel. We hope to have an opportunity to host you again in the near future should your...

Reviewed 26 December 2016 via mobile

We had a great experience. The room was clean, modern, lots of extras. Really appreciated the suite setup for our family. Pool was warm, breakfast was fine. Staff was friendly and helpful. Thanks Lyndsay for going the extra mile for our kids! Would definitely stay here again.

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Helpful?
Thank T C
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello TC, Thank you for taking the time to tell us about your recent experience with our hotel and the great 5 STAR review! We are so pleased to see that you and your family enjoyed so many aspects of your time with us and our facilities. We look forward to hosting you again very soon. Best regards, Tom Murray...

Loa Gatos, CA
Reviewed 6 December 2016 via mobile

I stayed here during a business trip to visit a nearby customer. Checkin was quick and easy. The room was clean and comfortable. The location for work was great...and it is only about 20 minutes from Des Moines, if you want to go into town. The staff was vey friendly and helpful. I would definitely recommend this hotel

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Helpful?
Thank Kevin M
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Kevin M, Thank you for taking the time to post your great 4 STAR review of your recent experience with our TownePlace Suites. We are glad that you found some of the most important aspects of a hotel stay, to your satisfaction, especially the check-in process, friendliness of staff and the comfort and cleanliness of your guestroom. We do...

A TripAdvisor Member
Level Contributor
11 reviews
Reviewed 27 November 2016 via mobile

I chose to stay here based on prior good reviews and was pleased to discover this hotel was even better than expected. We had two rooms for the night and rested very well. Great amenities. We really enjoyed their breakfast bar before hitting the road. The staff was very friendly and accomodating. Only wish we had been staying longer.

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Helpful?
Thank A TripAdvisor Member
Management response:

We are so pleased to hear that you a had wonderful experience with us and we exceeded your expectations. We are very happy that you were able to enjoy a good breakfast before traveling to your destination. Thank you for the kind words about our hotel and our staff. We hope that you will join us again and be able...

Reviewed 20 November 2016 via mobile

Basketball tournaments seem to be our family's existence lately, so we travel frequently. Townplace Suites is quickly becoming one of favorite choices for lodging. Good location with easy access to sports venues and eateries. Friendly, professional staff. Clean rooms with plenty of space. Kitchenettes are a true value. Definitely a winner.

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Helpful?
Thank Joel R
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Joel R, Thank you very much for the great 4 STAR review of your recent experience with our TownePlace Suites. We are thrilled that you and your basketball team found our hotel so accommodating and comfortable. We certainly appreciate your loyalty and look forward to hosting you again soon! Best regards, Tom Murray General Manager

Reviewed 3 November 2016 via mobile

Stay at Marriott properties because love the points. Bad thing is Towneplace and Residence Inn only give 5 points per dollar versus 20 points at other Marriott properties . Staff was very pleasant and room small but functional. Wish the smoking area would not be right by the front door.

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Helpful?
Thank Jan F
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Jan F, Thank you for taking the time to tell us about your recent experience with our hotel. We are glad that you enjoyed your 2 week stay with us. I am sorry that you are disappointed with the Marriott Rewards point system that was designed by Marriott corporate. If we could change this at the property level we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen including full size refrigerator, microwave, cooktop, dishwasher and full complement of cookware, dishes and flatware; large work space, and complimentary wired and wireless high-speed internet access. Complimentary Continental Breakfast Daily. ... more   less 

Additional Information about TownePlace Suites Des Moines Urbandale

Address: 8800 Northpark Ct, Johnston, IA 50131-3018
Region: United States > Iowa > Johnston
Price Range: $140 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Des Moines Urbandale 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Townplace Suites Urbandale Hotel Johnston
Towneplace Suites Johnston
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Des Moines Urbandale staff and other travellers.
1 question
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Venice,Florida
over a year ago

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Questions? Get answers from TownePlace Suites Des Moines Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check all your services phone amenities and everything else for quality.”
 of 5 bubbles nissanman05, 8 Oct 2016 | Read review
“Rooms located on the top floor are always the quietest.”
 of 5 bubbles LynnReed, 12 Sep 2016 | Read review
“Stay in the middle of the corridor to avoid stairs and vending machines usually located at ends.”
 of 5 bubbles RobertR415, 6 Sep 2016 | Read review
“We stayed on the third floor, and found it to be very quiet.”
 of 5 bubbles 202beckyk, 5 Sep 2016 | Read review
“We stayed in a room with two bedrooms and a kitchen, it was very comfortable for having two 7month old babies.”
 of 5 bubbles ewitt4339, 8 Jul 2016 | Read review
5 of 5