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Club Amigo Costasur

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Traveller (1108)
Pool & Beach (262)
Room & Suite (177)
Ratings and reviews
  • Excellent15%
  • Very good32%
  • Average27%
  • Poor15%
  • Terrible11%
Travellers talk about
“beach bar”(39 reviews)
“natural pool”(14 reviews)
“beach bungalow”(11 reviews)
View all reviews
What's included
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Poolside Bar
Accessible rooms
Airport Transportation
Suites
Fitness centre
Kitchenette
3 Star Hotel
View all hotel information
Location and contact
Playa Maria Aguilar, Playa Ancon, Cuba
60.7 km to Jaime Gonzalez Airport
7.8 km from Plaza Mayor
View nearby attractions and restaurants
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Reviews (636)
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322 results
Traveller rating
52
112
85
45
28
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Time of year
LanguageEnglish
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52
112
85
45
28
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All reviewsbeach barnatural poolbeach bungalowfishsitting roomthe grillsmall resortthe main hotelsea airhorse and buggya la carteice creamtwo weeksancon beachtropical sectioncoral reefchicken
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1 - 5 of 322 reviews
Reviewed 3 weeks ago

The bungalows (ours was #16) facing the beach a quite nice in theory. Well, not really maintained as well as they could, but still pretty OK. Some ants and a dead cockroach seen in the bathroom, but we survived. The food at the buffet restaurant...More

Thank Kitupiikki
Reviewed 15 May 2018 via mobile

I read the reviews before booking, and saw the responses from management and hoped that they would work to make changes as they said they would. They didn’t. This is a government run establishment, they are paid peanuts with zero incentive to do their jobs...More

Thank emilygandolfo
Reviewed 4 May 2018

On arrival, this hotel is not welcoming or enticing at all. We dragged our bags up the stairs whilst the bell boy watched. We then checked in and dragged our suitcases to our beach bungalows across broken footpaths with limited direction. The lack of customer...More

1  Thank beachykeen70
Reviewed 3 April 2018

That's probably the worst hotel I had to stay in! The staff is so unfriendly it makes you feel unwelcome there. Check in was not smooth at all, it took them at least 30 minutes to do it, with no explanation and insisting on keeping...More

1  Thank Sarahpulpie1234
Response from Liyenis G, Director de Relaciones Públicas at Club Amigo CostasurResponded 6 April 2018
Google Translation

Estimado cliente, Lamentamos recibir opiniones así de nuestra instalación pero agradecemos sus comentarios sobre la instalación, serán de gran utilidad...More

Reviewed 31 March 2018

This hotel is only open because it has no competiton - Period. It's old, and it looks and feals old. When you drive upp you will think " wow, is this place closed" but nope it's not. We stayed at some bad places before, so...More

Thank Andy_433
Response from Liyenis G, Director de Relaciones Públicas at Club Amigo CostasurResponded 8 April 2018
Google Translation

Estimado cliente, Lamentamos recibir opiniones así de nuestra instalación pero agradecemos sus comentarios sobre la instalación y el personal, serán...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$75 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Accessible rooms, Non-Smoking Rooms
Details
Price range
US$75 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Accessible rooms, Non-Smoking Rooms
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Traveller (1108)
Pool & Beach (262)
Room & Suite (177)
Dining (58)
Family and Play Areas (15)
Questions & Answers
Ask a question
emilygandolfo
30 March 2018|
AnswerShow all 6 answers
Response from Mees M | Reviewed this property |
If you buy the All Inclusive package than yes they are included. Not sure how much they cost if you don’t. But there is a store with bottles of Rum for as cheap as $3 Cuc and you can sit anywhere on the resort and drink.
0
Votes
DARKBLUEPASSPORT
1 February 2018|
AnswerShow all 4 answers
Response from Kevin C | Reviewed this property |
There are numerous slender long legged cats, a smaller one eared tabby of violent disposition and a charming black dog with a long body, short legs,one floppy ear up and the other down who follows the staff around. It is the... More
1
Vote
gonnatraveltheworld
22 January 2018|
AnswerShow all 2 answers
Response from mysticsyren | Reviewed this property |
Im sorry, I don’t know the name of the person you are looking for, but I can recommend others ( TA- not sure this is allowed please remove post if I am in violation). I have friends that are now doing various... More
0
Votes
Room Tips
"Don't go and prefer a casa particular!!!!"
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"go to the brisas down the street. we will never go back here again"
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"bungalows overlook the sea"
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"we stayed in the hotel part but we hear the bungalows are nice but there are very few"
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