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Country Inn & Suites By Carlson, Northwood

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295 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Northwood
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Showing 295: English reviews
Pleasant Hill, United States
Reviewed 8 August 2016

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Helpful?
Thank Bobbi Jo D
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Saint Cloud, Minnesota
Reviewed 7 August 2016 via mobile

Hotel staff ok upon checkin that is only reason why one star. Our room was filthy, lounge chair was burned with cigarette holes. Corners of bathroom were icky, spots on towels. We tried to get breakfast in morning could not due to over abundance of kids and people. Couldn't even get coffee before we left they were out. We had...

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Thank Bfunkygal
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

I am truly sorry for the below average stay you recently experienced with our hotel. Please know that your opinion is very important to us and we pride ourselves on our customer service. At anytime during your stay please know that we are always available to assist you or improve the service you have been given. Again I apologize and...

Minnesota
Reviewed 6 August 2016 via mobile

My husband and I stayed here 2 separate times this week. This hotel is our home away from home, we've stayed here many times. We live about 15 minutes away so if we want to gamble at Diamond Jo's and get tired, we can relax in the room or go to the pool. The staff is friendly, breakfast is great,...

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Thank 1kggirl
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the wonderful review of our hotel and staff. It is so special to hear that you consider us your home away from home! Thank you again and we look forward to your next visit!

Reviewed 4 August 2016

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TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 2 August 2016

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Thank bfblenker
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

St. Petersburg, Florida
Reviewed 1 August 2016

The good - big rooms, refrigerator, coffee pot, microwave, hot breakfast and attached to the Diamond Jo The bad - girl checking us in did not understand what paying with points was The ugly - once it was explained to her that we were Club Carlson members and we were paying for our room with points -- she shoved a...

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Thank Minnes0taSue
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the lack of customer service and how our Club Carlson points work for paying for your room with our team, and I assure you we are working diligently to ensure a similar situation...

Monroe, United States
Reviewed 27 July 2016

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TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

North Mankato, Minnesota
Reviewed 25 July 2016

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TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Charles City, Iowa, United States
Reviewed 19 July 2016

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TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Gotham, Wisconsin
Reviewed 11 July 2016

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Thank daria1973
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Northwood

Address: 711 Diamond Jo Ln, at Diamond Jo Casino, Northwood, IA 50459-8801
Region: United States > Iowa > Northwood
Price Range: $149 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Northwood 2.5*
Number of rooms: 102
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Also Known As:
Country Inn & Suites Northwood Hotel Northwood
Country Inn And Suites Northwood
Country Inn Northwood
Northwood Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Northwood staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Northwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 312 and we did hear a little bit of noice from hall and upstairs but not through the night.”
 of 5 bubbles maryg301, 22 Sep 2016 | Read review
“Non smoking”
 of 5 bubbles msdiva25, 5 Jul 2016 | Read review
“Higher floors better”
 of 5 bubbles rollercolin, 6 Jun 2016 | Read review
“Direct access off I-35.”
 of 5 bubbles mnbirdee, 17 May 2016 | Read review
“Call ahead. Casino crowd can fill motel”
 of 5 bubbles 919BillB, 28 Apr 2016 | Read review
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