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Lakeside Hotel Casino

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1 room 2 adults 0 children
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426 Reviews from our TripAdvisor Community

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Showing 425: English reviews
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Mound, Minnesota
Reviewed 3 days ago NEW

Could use refrigerators in rooms. We travel with medications that require cold temps. We enjoyed the buffet and the hot tub. The pool was a little cool. We will stay again next year. The support staff was great.

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Helpful?
Thank jrauschendorfer
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you so much for leaving us a review! Our executive rooms have a refrigerator or our front desk does have a refrigerator for your medication if you don't want to get the executive room. We are glad you enjoyed your time with us.

Lake Nebagamon, Wisconsin
Reviewed 3 days ago NEW

This is the most friendly staff ever! We weee traveling through and stopped for the night, and what a surprise, very nice place and exceptional food. Casino was a bonus as we won $$$ also! We will definitely be back to stay again.

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Helpful?
Thank dplakenebagamon
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you so much for leaving us such a kind review! We are so glad that you enjoyed your stay with us and that our employees were able to assist you! Hope to see you again soon!

MN
Reviewed 3 days ago NEW

We go by this property 8 or 9 times a year but had never stayed. This time we took an early break and stopped in and decided to stay over a night. Check in went fairly smooth and we did get a room on the first floor. The room was very large, a king bed but didn't have a coffee...

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Helpful?
Thank davenak3
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you for taking the time to leave us a review, we appreciate the customer feedback on areas we can approve on.

Kansas City, Missouri
Reviewed 1 week ago

Food was mediocre...1 hour wait for dinner off menu. Manager comped two meals. Bar server was great ! Why no Johnny Walker scotches??? Nice casino area. Called reservations on 2 days prior to arrival; left name & number; never received a return call!

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Helpful?
Thank kdavis50588
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you for taking the time to leave us a review, we appreciate the customer feedback. I will pass along your comments about the restaurant and reservation line to our appropriate managers so that we can improve on those areas.

Colfax, Iowa
Reviewed 1 week ago

They gave us the wrong room key and we walked in on some one else already sleeping! Those guest were mad at us/ We were embarrassed. Desk clerk did nothing but say she was sorry. There is no room service. The gift shop was not open because the employees did not show up for work. Our room was poorly lit...

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Helpful?
Thank chende_353223
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

We want to thank you for taking the time to leave us a review and making us aware of your issue with the room keys I will pass this on the Hotel Manager so that he can handle the situation. We have never offered room service at our facility, the Deluxe rooms are the rooms with only a shower, the...

Des Moines, Iowa
Reviewed 1 week ago

I was happy with my stay.I wish the room would have offered a coffee pot and fridge. Bed was comfortable.hot tub was nice. Dinner at buffet was great.Breakfast was not to my liking. Front desk was friendly and helpful.

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Helpful?
Thank B1507OIsarahm
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! We are glad that you enjoyed your stay with us and that you liked your room and the buffet and that the front desk staff were able to assist you. Hope to see you again soon!

iowa
Reviewed 1 week ago

We usually go to Lakeside a couple of times a year so we decided it has been awhile and went a few weeks ago. Noticed some changes..... Pros - The desk clerks both at check in and check out were very nice. The room was good. The lady with the big blonde/white hair in the casino is very nice. Our...

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Helpful?
Thank IowaScaredycat
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello there, first let me thank you for taking the time to leave us such an extensive review we really appreciate the customer feedback to improve on areas. We are happy that our front desk staff and wait staff were friendly and that they were able to leave an impression on you. The resort fee is something we have had...

Webster City, Iowa
Reviewed 1 week ago

We had a good time won a little money ate some really good food and visited with some of the others that were staying there. Our room was clean and comfortable and my niece and nephew met us there and really liked the place. They had never stopped there before.

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Helpful?
Thank rgrady1500
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

We are so happy that you enjoyed your time with us and at our facility! Thank you so much for taking the time to leave us a review!

Menomonie
Reviewed 1 week ago

Was delighted to see that you have some rooms that allow pets... Our shitzu is well behaved and trained. Some properties have dank and stinky Pet rooms. My husband could relax in our room with our dog, while I could play a little.

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Helpful?
Thank Cheryl B
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello Cheryl! We are so glad that you enjoyed our pet friendly rooms! Thank you for taking the time to leaves us such a kind review we appreciate your feedback!

faucett
Reviewed 2 weeks ago

The employees here are bar none the best in customer service I've ever had the pleasure of meeting! The service is awesome. The room was fantastic! We had such a great time in the casino, and the buffet was wonderful. We really enjoyed having nibbles available all night and the walking tacos there are unreal lol!

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Helpful?
Thank appleb2017
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you so much for such a wonderful review! We are so glad that you enjoyed your stay with us! We are so happy to hear that our employees were able to accommodate you and make your experience even more enjoyable and who doesn't love a good walking taco! Hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities

Additional Information about Lakeside Hotel Casino

Address: 777 Casino Dr, Osceola, IA 50213-8298 (Formerly Terrible's Lakeside Casino)
Region: United States > Iowa > Osceola
Price Range: $151 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lakeside Hotel Casino 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Terrible`s Lakeside Hotel Osceola
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Questions & Answers

Here's what travellers have asked, with answers from Lakeside Hotel Casino staff and other travellers.
5 questions
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Polo, Missouri

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Questions? Get answers from Lakeside Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would put a fridge in room and possibly a coffee pot”
 of 5 bubbles B1507OIsarahm, 15 Mar 2017 | Read review
“Our room was very clean and comfortable.”
 of 5 bubbles SherylF807, 3 Mar 2017 | Read review
“Got a room facing lake that we enjoyed seeing and will be planning another trip there.”
 of 5 bubbles pennyp248, 24 Feb 2017 | Read review
“If you want to see the Lake ask for a room on that side.”
 of 5 bubbles 493frans, 3 Feb 2017 | Read review
“If a handicap person was all ready in tub and sitting on bench there is no way they can adjust the water because the handle is way out of reach.”
 of 5 bubbles margerites2017, 24 Jan 2017 | Read review
5 of 5