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Quality Inn & Suites

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75 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Seven Valleys, Pennsylvania
Reviewed 3 weeks ago

Traveled here with my parents. They picked this hotel because they had their dogs along. I didn't know what to expect from a "dog friendly hotel", but I was pleasantly surprised. They have a wing that is all pet rooms and then another wing that is not. Mine was not a pet room and it was very clean and comfortable....

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Thank Juladelo
Reviewed 4 weeks ago

Front desk clerk was very helpful, friendly and efficient. Room was clean and comfortable. Hotel was quiet. Breakfast was sufficient with many choices. All staff encountered were very helpful. No elevator and my room as on 2nd floor. Was helped with suitcase by one of the staff.

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Thank dorothyp352
Cypress, Texas
Reviewed 4 November 2016

This is one of the few hotels in Ottumwa that accepts dogs. Our suite was great. Very clean and comfortable.The staff was very friendly and accommodating. The hot breakfasts were exceptional! Our only complaint would be they did not have elevators. We would definitely stay here again, but with all our luggage - we would ask for a ground floor...

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1Thank Debra J
Reviewed 25 October 2016 via mobile

My wife and I looking for a place to stay for the weekend we had a wedding a half hr away. We found this hotel and we were happy we took it. Not a expensive stay at all, the breakfast was delicious and the hotel staff treated us very well and welcomed us. There is a microwave and a mini...

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Thank Mike B
Reviewed 10 October 2016

I stayed at The Quality Inn & Suites for 3 nights. The staff is very nice and helpful. Breakfast was great. Wi-fi went in and out throughout my stay. For those of you AT&T users, there is no coverage.

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Thank Megan D
United States
Reviewed 8 October 2016

Nice location at the edge of town off the highway. I made my reservations online just couple of hours before our arrival. Was able to book a double queen suite on the first floor by a door that could accommodate our 2 small dogs. We even had a little living room with TV, frig, microwave, desk, sofa and cocktail table....

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Thank FoodieByChoice
Atlanta, Georgia
Reviewed 7 October 2016

Staff was friendly, but the rooms were only adequate. The suite had a decent amount of room and was worth the extra few bucks. Free breakfast was decent but not outstanding. Overall average, but considering the small town location, about what was expected.

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Thank Katy L
Reviewed 6 October 2016

I had a good two days stay at this Quality Inn & Suites. The staff is very pleasant; beds are semi-comfortable; breakfast is free; wi-fi is spotty; and if you are a AT&T wireless user, there is no service at the hotel. Again the staff is very friendly.

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Thank Tydel J
Bald Knob, Arkansas, United States
Reviewed 2 October 2016 via mobile

We are staying for several weeks do to business. First off the washer and dryer are excellent. Most motels I've been to have broken or worn out machines. The staff is extremely friendly and accommodating. I have a cat, and they are great with him when they clean my room. I also have medical issues and don't want my room...

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Thank CandaceDavis
Pasco, Washington
Reviewed 24 September 2016

This hotel is north of town in a commercial area. It is an older hotel, but it was very clean. The front desk staff are very friendly and accomodating. We had a large, corner room that was very quiet. The hot tub is in a bit of a strange area of the hotel. The only problem we had was with...

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Thank Startchr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 125 W Joseph Ave, Ottumwa, IA 52501-1100 (Formerly Heartland Inn Ottumwa)
Region: United States > Iowa > Ottumwa
Price Range: $98 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Heartland Hotel Ottumwa
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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2 months ago
3 months ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator so if stairs are an issue, ask for first floor.”
 of 5 bubbles dorothyp352, 6 Nov 2016 | Read review
“If you have a lot of luggage, get a ground floor room because there are no elevators.”
 of 5 bubbles 302DebraJ, 4 Nov 2016 | Read review
“Hotel right off highway, good for business”
 of 5 bubbles 488megand, 9 Oct 2016 | Read review
“If you have dogs, ask for Room 135”
 of 5 bubbles FoodieByChoice, 7 Oct 2016 | Read review
“the hotel seemed very quiet”
 of 5 bubbles nancyp161, 2 Aug 2016 | Read review
5 of 5
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